Sterling Cross Trading LLP

Operations Manager - Customs Clearance

Operations Manager - Customs Clearance 
Up to £50,000 p.a.

+ Bonus (OTE £60,000 year one) and Pension
Dover Area
Permanent Office Based Role M-F 08:00 – 18:00


• Join Our Client’s Leadership Team: Operations & Customs Clearance Manager
• Do you have 10 years + experience in Customs Clearance?
• Are you an experienced leader in customs clearance, ready to take on a dynamic and hands-on management role?

We’re looking for a results-driven professional to join our client’s senior team and help drive operational excellence, build strong client relationships, and identify opportunities for business growth.

If you're passionate about leading teams and making a real impact, this could be the perfect opportunity for you!


• Brand new state of the art facility opening in January 2025
• Join an extremely well established (1980’s) and well-run business
• Be part of a supportive and inclusive Senior Team

Key Responsibilities:
• Lead, mentor, and inspire a high-performing operations team
• Take charge of daily operations with a hands-on approach
• Own the Profit & Loss management, ensuring financial performance
• Solve operational challenges and drive efficiency improvements
• Manage key accounts while developing new business opportunities
• Generate and provide accurate quotations for clients
• Ensure full compliance with industry regulations
• Oversee facilities management to ensure smooth site operations
• Be an active voice in weekly operations, sales, and leadership meetings

What You’ll Bring:
• 10+ years of experience in customs clearance
• Proven experience managing and motivating teams
• Excellent verbal and written communication skills
• Strong organisational abilities with a keen eye for detail
• IT proficiency across Microsoft Office (Excel, Word, Outlook, PowerPoint)

Your Attributes:
• A confident, clear communicator with a positive, engaging personality
• Sales-driven and focused on delivering exceptional customer service
• Resilient under pressure with a proactive, can-do attitude
• Highly organised with a strong work ethic

Ready to Make an Impact?
If you’re excited about the opportunity to lead and grow within a dynamic environment, we’d love to hear from you.

Apply now by sending us your CV.

Westin Par values diversity and promotes equality.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.


Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience.

If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.





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