Job Title - Customer Service Advisor - Housing Repairs

Location - Reading RG1

Contract - Temp - Mid Dec

Hours - 37

Role summary -

This company is looking for a highly motivated and skilled individual to join their team as a Customer Service Advisor - Housing Repairs.

The successful candidate will be responsible for providing excellent customer service to tenants and homeowners who require assistance with their housing repairs.

Key Responsibilities:

• Answering and resolving customer enquiries via phone, email and face-to-face communication


• Booking appointments for housing repairs


• Providing accurate information to customers regarding their housing repairs


• Ensuring all customer service targets are met


• Maintaining accurate records and updating the database

Requirements:

• Previous experience in a customer service role


• Excellent communication skills, both verbal and written


• Ability to work well under pressure and manage multiple tasks simultaneously


• Proficient in Microsoft Office


• Experience in the housing repairs industry is desirable

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk