Resettlement Caseworker
Location: Flintshire
Contract: 3 months, potential temp to perm
Hours: 20 hours per week
We are looking to recruit a Resettlement Caseworker to provide intensive support and advice to families relocating to the area.


THE ROLE
As a Resettlement Caseworker, you will be responsible for providing expert, holistic support to families resettling in Flintshire.

You will work closely with a range of agencies and service providers to ensure positive outcomes for families and individuals who have arrived as refugees.


Key responsibilities include:

• Managing a caseload, offering comprehensive support and advice on social, mental, and financial wellbeing


• Preparing for the arrival of new families and ensuring residence arrangements are in place


• Assisting families with essential paperwork and applications for services


• Providing referrals and acting as a liaison with relevant agencies


• Supporting families in accessing translation services and other practical needs


• Offering guidance to help families integrate into the local community


• Ensuring accurate record-keeping and reporting as required

THE CANDIDATE
The ideal candidate will have previous experience in a similar role, supporting vulnerable individuals and managing caseloads independently.

You will have a strong knowledge of statutory and voluntary sector services.


Additional requirements:

• Experience in providing benefits, housing, or debt advice to vulnerable individuals


• Strong understanding of the UK benefits system and housing regulations


• Proven ability to work independently and manage time effectively


• Excellent communication skills and the ability to work in partnership with external agencies


• Proficiency in using Microsoft Office tools, including Word, Excel, and Outlook

THE CONTRACT
This role is offered on a temporary 3-month contract, with the potential to become a permanent position.

Working hours are 20 per week.

Rate is £12.18 PAYE / £14.76 Umbrella hourly
HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772 208966
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!