Service Care Solutions Ltd
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Housing Support Worker - SW London

Job Advertisement: Housing Support Worker

Location: Southwest London
Nearest Train Station: Tooting Broadway station (Just down the road)
Postcode: SW16 6NS
DBS Level: Enhanced (Both adult and child)
Service Users: Low to Medium risk individuals aged 16-21 plus children in care.
Working Hours: 40 hours per week (Full-Time) - Monday to Friday, either 9:00 AM to 5:00 PM or 12:00 PM to 8:00 PM.

One weekend shift required every 4-5 weeks, with a day off during the week when a weekend shift is worked.
Car Driver Needed: No
Own Vehicle Needed: No
Valid Business Insurance: Yes

Main Duties:
As a Housing Support Worker, you will play a vital role in providing support and assistance to low to medium-risk individuals transitioning into independent living.

Your main responsibilities will include:

  • Engaging with aftercare leaving teams to support service users in their transition to independent living.

  • Ensuring benefits claims are submitted and maintained, monitoring accounts, and taking appropriate action in case of arrears, following policy and procedure.

  • Planning and delivering effective support and safety plans with service users, referring to specialist agencies as required.

  • Recording, monitoring, reviewing, and updating service user contact and progressions/outcomes regularly in line with contractual requirements.

  • Keyworking a caseload of 6 or more clients, providing individualized support tailored to their needs and circumstances.

  • Reporting to the Senior Support Worker and directly to the Services Lead when necessary.

  • Undertaking lone working as required, ensuring the safety and well-being of service users at all times.

Reporting Line: Senior Support Worker; in their absence, directly to the Services Lead
Lone Working: Yes
Working from Home: No
Number of Properties: Two units on the same road, with a caseload of 6 or more clients to keywork


  • Enhanced DBS clearance covering both adults and children.

  • Previous experience in a housing support or similar role, preferably working with young adults.

  • Knowledge of benefits systems and experience in managing accounts and arrears.

  • Strong communication and interpersonal skills, with the ability to engage effectively with vulnerable individuals.

  • Ability to work autonomously and as part of a team, with excellent organizational and time-management skills.

This role offers a rewarding opportunity to make a positive impact on the lives of young adults transitioning into independent living.