Service Care Solutions Ltd

Evidence Management Officer - Oxford

Service Area Solutions is looking for a dedicated and detail-oriented Evidence Management Officer to join TVP in Reading.

This role involves managing the security, storage, and disposal of evidential property, ensuring all items are processed efficiently in accordance with current policies and procedures.

The successful candidate will provide high-quality service to both external and internal customers.



Key Responsibilities:

  • Evidence Management: Manage the continuity and safety of all physical evidence within the Evidence Management Unit (EMU), and attend court as required to account for evidential property.

  • Property Disposal: Assess, prepare, and dispose of property following legislation, policy, and procedure.

    Handle cash banking and create manifests for disposing of hazardous or illegal items.

  • Expert Advice: Act as a subject matter expert on evidence management, providing advice and support to officers and staff, including training on packaging and maintaining evidence integrity.

  • Issue Resolution: Identify and resolve issues related to evidence management, conduct quality control checks, and report critical issues promptly.

  • Storage Management: Maintain an efficient storage system, support operations to purge legacy evidence, and ensure compliance with Health and Safety regulations.

  • Security: Ensure the security of the Evidence Management Unit/Store to prevent unauthorized access, providing out-of-hours service when necessary.

  • Hazardous Materials: Manage the storage and transportation of hazardous, high-risk, or high-value items in line with statutory obligations.



  • Role Requirements:

    • Education: Good standard of education with GCSEs (Grade 9-4/A-C) or equivalent in Literacy and Numeracy.

    • Workload Management: Ability to work quickly and accurately under pressure and meet deadlines.

    • Problem Solving: Strong problem-solving skills with the ability to work independently and as part of a team.

    • IT Skills: Proficiency in Microsoft Office applications and the ability to learn new systems.

    • Legislation Knowledge: Understanding or willingness to learn relevant legislation such as the Criminal Procedure and Investigations Act 1996 and The Police (Property) Regulations 1997.

    • Training: Willingness to undertake Manual Handling/COSHH training.

    • Customer Service: Excellent customer service skills with a focus on effective engagement at all levels.

    • Physical Fitness: Ability to lift and move heavy objects, and satisfactorily complete a manual handling course.

    • Travel: Full UK driving licence essential due to the need for flexible working hours and travel across different locations.

    • Experience: Recent administration experience is desirable.



    Additional Information:

    • Work Conditions: The role is physically active and involves handling sensitive, distressing, and hazardous materials.

      The job operates across various locations and sometimes under extreme temperatures.

    • Volume: The force processes approximately 250,000 items a year, requiring a good problem-solving approach for bulk or difficult seizures.

    • Lone Working: Staff may be required to work alone, especially during high-demand periods.



    To Apply:


    Please contact Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk for more information or to apply.




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