Service Care Solutions Ltd

Administrator

Location: Leicester, LE1
Job Type: Locum
Days Available: Mon / Tues / Thurs & Fri - 30 hours
Pay: £14 p/h + £150 Welcome Bonus

About the Role:
The Practice Administrator / Practice Receptionist will be responsible for supporting the smooth operation of the practice, delivering excellent customer service, and ensuring that patients receive the best possible experience.

You will assist with booking appointments, managing patient queries, processing prescriptions, and a variety of administrative duties, all while maintaining a welcoming and professional environment.


Main Duties:



  • Reception & Patient Support:

  • Administrative Support:

  • Communication & Coordination:


Person Specification:




  • Essential:

    • Excellent customer service skills with the ability to remain calm and professional in busy environments

    • Strong organisational and administrative skills

    • Experience using computer systems (SystemOne experience is a plus)

    • Clear and effective communication skills (both verbal and written)

    • Ability to manage multiple tasks and work independently

    • Knowledge of confidentiality, data protection, and infection control guidelines




  • Desirable:

    • Experience in a healthcare or clinical setting

    • Familiarity with medical terminology and administrative systems

    • Previous experience working with vulnerable populations

    • Ability to speak additional languages (e.g., using Language Line or similar services)





Benefits:



  • Four weekly payroll runs

  • £250 Welcome Bonus

  • £250 training allowance

  • Excellent pay rates

  • Exceptional referral bonuses

  • Specialists mental health consultants offering single point of contact

  • Frequent notifications for upcoming opportunities via text and email

  • Ltd & PAYE payment options available

  • Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.

  • FREE DBS disclosures provided via fast track online services

  • FREE Occupational Health Check and Immunisations

  • £150 Switching Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.

  • £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of 150 hours in your new placement.

  • £750 Referral Bonus - Simply refer your friend.

    If they get the role, we'll give you up to £750.




To Apply: Please contact Eleanor: eleanor.binns@servicecare.org.uk | (01772) 208 963




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