Service Administrator
Location: Harrow
Working Hours: Full-time, 5 days a week (8:00 AM to 4:40 PM / 5:00 PM)
Start Date: ASAP

Additional Information:

• Training: Full training provided, including IT systems and EMIS but must be good with computers


• Start Date: ASAP

About the Role:

We are seeking Service Administrators to join our dynamic team, playing a vital role in the efficient operation of community specialist clinics across Harrow.

This is an exciting opportunity for individuals who are detail-oriented, quick learners, and possess excellent communication skills.

Healthcare administration experience is a plus, but not essential.

As a Service Administrator, you will be responsible for managing a range of administrative tasks, including handling patient bookings, triage processes, and communicating with patients through phone, email, and text.

You'll work as part of a supportive team of 6 full-time administrators, contributing to the seamless running of clinic services, while upholding the highest standards of patient care and confidentiality.

Main Duties:

• Manage day-to-day administrative tasks, including patient bookings and triage processes


• Communicate with patients via phone, email, and text to coordinate appointments


• Assist with general administrative duties to ensure smooth clinic operations


• Maintain confidentiality and uphold patient care standards


• Support clinical staff and ensure effective service delivery

Key Skills & Experience:

• Strong administrative skills with the ability to multitask efficiently


• Excellent communication skills, both verbal and written


• IT experience (EMIS training provided)


• Quick learner, able to grasp new systems and processes rapidly


• Previous healthcare administration experience is beneficial, but not essential

About Us:

We are a dedicated team delivering high-quality community specialist clinic services in Harrow.

Our focus is on providing outstanding patient care while ensuring efficient clinic management.

This role offers the opportunity to work in a collaborative and supportive environment, with ongoing training to help you succeed.