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Are you passionate about supporting families and communities? Do you have experience working with children, young people, and their families to achieve positive outcomes? We are seeking a dedicated Family Hub Coach to join Staffordshire County Council in Staffordshire.
The ideal candidate will work effectively with children and families to secure improved outcomes and reduce the need for specialist service interventions.
Pay: £17.94 per hour
Locations: Cannock, Newcastle, Lichfield and East Staffordshire
Contract: 6 months plus ongoing
Key Responsibilities:
To work effectively with children and families to secure improved outcomes for their financial wellbeing and reduce their need for specialist service interventions.
To actively engage children, young people and their parents/carers to ensure appropriate access to support is secured and maintained
Complete direct work with residents of Staffordshire maximizing their finances and providing sustainable solutions.
Develop and maintain effective working relationships with other community support.
Work persistently and assertively with families and other agencies to assess, provide or co-ordinate targeted support.
Signpost to and make referrals on the residents behalf to specialist services as and when required.
To deliver evidence based group work.
Qualifications and Experience:
Minimum NVQ 3 in respect of working with children and their families or equivalent qualification or experience.
Solid experience working directly with children, their families, or carers in a relevant setting.
Understanding of child development and the effects of stress and trauma, along with strategies to overcome these effects.
Ability to comply with Safeguarding Procedures for Adults and Children.
Knowledge of key legislation governing children's safeguarding, welfare, and education.
Experience in delivering evidence-based parenting programs to parents and children within targeted services.
Understanding of multi-agency working and the role of different partners and agencies in supporting families.
If you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on 01772208964 or email me at kat.shah@servicecare.org.uk.
Working with Service Care Solutions comes with many benefits, including:
A specialist consultant within an experience and dedicated recruitment team
Excellent rates of pay
Payroll service twice a week
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed. ....Read more...
Type: Contract Location: Staffordshire, England
Salary / Rate: Up to £17.94 per hour
Posted: 2024-10-17 15:36:09
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Service Care Solutions are working with a reputable law firm, we are looking for an experienced Commercial Contracts Solicitor to join a growing team in Glasgow or Edinburgh.
This is an exciting opportunity for lawyers with a strong background in commercial contracts, including those with in-house experience to take on a new role within a Strategic Secondment Unit.
The role offers the chance to work within a recently-created team, who will be seconded regularly and on a strategic basis to key clients.
The right candidate will be able to develop strong commercial and client facing skills, work on new service delivery models and gain a significant commercial perspective.
Key Details:
Location: Glasgow or Edinburgh
Experience: 2 to 5 years' PQE
Role Overview:
Join a newly-established team focused on delivering strategic support to key clients.
Develop robust commercial and client-facing skills.
Engage in innovative service delivery models and gain valuable commercial insights.
Experienced Solicitor with Commercial Contracts background taking on a caseload from the start.
What they Offer:
Collaborative work environment.
Opportunities for professional growth and development.
Regular secondments to key clients for hands-on experience.
Hybrid working
If you are ready to advance your career and make a significant impact, we encourage you to apply! Send your CV to beth.kirby@servicecare.org.uk, or call via phone at 01772208969.
We also offer a referral bonus of up to £250 if you know someone looking for work..
Please pass on this information! ....Read more...
Type: Permanent Location: Edinburgh, Scotland
Salary / Rate: £62000 - £80000 per annum
Posted: 2024-10-17 15:29:46
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Service Care Legal are recruiting on behalf of a London Borough Council who are seeking Senior Property and Regeneration Lawyers to join their team on a contract basis.
Please find below further details with regards to this position.
ROLE: Senior Property LawyerLOCATION: North LondonCONTRACT: 3 months ongoingRATE: £50.00 to £55.00 per hour
Please note that this would require 1 day per week office attendance.
The Role of the Senior Property Lawyer
To progress a full caseload of complex matters through to completion
Matters will include commercial, some residential and some Right to Buy transactions
To undertake some CPO and regeneration worked if required to do so
The Person
A qualified Solicitor, Legal Executive or Barrister with a minimum of 2 years' PQE
Experience in dealing with Commercial Property matters within a local authority would be essential
Experience in Regeneration work would be advantageous
The Benefits
Flexible working arrangements
Weekly payroll options
If this Senior Property role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969 , or email lloyd.stanley@servicecare.org.uk.
We also welcome referrals for this position, where a successful recommendation would be worth £250 each. ....Read more...
Type: Contract Location: London, England
Start: ASAP
Duration: 3 month ongoing
Salary / Rate: £50 - £55 per hour
Posted: 2024-10-17 15:16:54
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Service Care Solutions have an exciting opportunity for an Experienced Grounds Maintenance Operative to join a client they are working with based in Doncaster.In this position of Grounds Maintenance Operative, you will be responsible for overseeing green spaces around the City.Key duties as part of this position will include:-
Mowing grass
Strimming
Hedge and shrub cutting
Weed spraying
Leaf blowing and raking
Resoiling and planting flowers/plants
Driving company vehicle
Developing and maintaining an excellent health and safety culture
Report any potential dangerous hazards or occurrences identified during the working day to line supervisor
We are seeking a candidate who has previous experience in a similar role and seeking long term stability with a reputable organisation.Working pattern will be Monday to Friday 37 hours per week.For more information, or to apply, contact Prakash today by emailing prakash.panchani@servicecare.org.uk or call 01772 208967. ....Read more...
Type: Permanent Location: Doncaster, England
Salary / Rate: £23885.00 - £24693.00 per annum
Posted: 2024-10-17 15:11:28
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Teacher
Hair and Beauty
Join the Team as a Hair and Beauty Teacher in Sheffield.
Are you passionate about inspiring the next generation in the world of hair and beauty? We are recruiting for a dedicated Hair and Beauty Teacher to join our team on Fridays, bringing expertise and enthusiasm to our students.
This role is based within a modern, purpose built secure children's home for young people aged between 10 and 17.
Key Responsibilities:
Deliver high-quality instruction in hair and beauty techniques, aligned with the National Curriculum requirements for post-16 education.
Foster an engaging and supportive classroom environment, inspiring students to achieve their best.
Contribute significantly to the pastoral guidance and development of students, promoting their overall well-being and personal growth.
Lead or support projects and initiatives that enhance the educational experience within the department.
Qualifications:
Qualified Teacher Status (QTS) is essential.
Evidence of participation in ongoing professional development and further studies to enhance teaching practice.
Experience:
Successful teaching experience in a secondary school setting, with a track record of inspiring and motivating students.
Proven contribution to pastoral care, helping to create a nurturing learning environment.
Experience leading or contributing significantly to educational projects or initiatives.
Knowledge and Skills:
Strong understanding of the National Curriculum requirements and effective teaching strategies.
Knowledge of monitoring, evaluation, and review processes to enhance educational outcomes.
Excellent classroom management skills, ensuring a productive and respectful learning environment.
Effective communication and interpersonal skills, fostering positive relationships with students, parents, and colleagues.
Demonstrated leadership and organisational abilities, with a clear vision for student success.
Commitment to equal opportunities in service delivery and employment, promoting inclusivity within the classroom.
Why Join Us?
You will be part of a supportive and collaborative team dedicated to making a difference in students' lives.
We value innovation and encourage our teachers to share their ideas and lead initiatives that enrich our curriculum.
If you are ready to inspire, engage, and educate in the hair and beauty field, we would love to hear from you!
Apply Now
If you would be interested in this role or any similar roles please do not hesitate to contact Emily @ Service Care on 01772 208964 or email emily.bentley@servicecare.org.ukBenefits of working for Emily @ Service Care Solutions:
A specialist, dedicated Social Work consultant offering single point of contact
Exceptional referral bonuses
An extensive & exclusive range of Social Work vacancies across the UK
Nationwide provider Social Work staff to over 200 local authorities.
Frequent notifications for upcoming opportunities via text and email
DBS disclosures provided via fast track online services free of charge.
Note: Do you know someone who is looking for work in this field? If so, please pass these details on to them.
If we are able to place them into work such as this, lasting over 13 weeks, we will happily pay you a £250 referral bonus
....Read more...
Type: Contract Location: Dronfield, England
Start: ASAP
Duration: Initial 3 month
Salary / Rate: Up to £21.23 per hour
Posted: 2024-10-17 15:06:06
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Registered Manager
Duration: Initially 3 months Hours: 37 hours per week Rate: £450 umbrella a day (£359 PAYE a day) Location: Devizes
Wiltshire Council are looking for a Registered Manager to join one of their Children's Homes.
The home provides overnight short break accommodation for Children and Young People aged 5 to 18.
As a Registered Manager you will:
Lead a team of care professionals to ensure the short overnight break service meets the needs of its families
Manage change and advising on policies, responding to emergencies and overseeing budgeting and financial reporting
Undertake the role of the Designated Safeguard Lead for the home and respond effectively to any and all safeguarding concerns and play a key role within the Children and Young People Disability Team
Requirements
Degree in relevant profession
Level 5 in management or equivalent experience
Experience of managing, motivating and developing multiple teams of staff involving different workstreams
Experience within a similar role
....Read more...
Type: Contract Location: Devizes, England
Start: ASAP
Duration: 3 months+
Salary / Rate: Up to £450 per day
Posted: 2024-10-17 14:47:27
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Service Care Solutions is working alongside a trustworthy law firm with a strong high-street presence, located in Coventry, which needs a Residential Conveyancing lawyer to join their team.
The firm is a well-established legal practice with a strong reputation for delivering exceptional client service and legal expertise.
The role can pay a competitive salary of £35,000 to £50,000 per annum depending upon experience.
Key Responsibilities Of The Residential Conveyancing Lawyer Role:
Managing a full caseload of residential property transactions, including sales, purchases, transfers of equity, and remortgages.
Providing expert advice on all aspects of residential conveyancing.
Maintaining regular communication with clients, estate agents, mortgage lenders, and other stakeholders.
Requirements:
Qualified Solicitor, Licensed Conveyancer, or Legal Executive with a minimum of 2 years' experience in residential conveyancing.
Strong technical knowledge of conveyancing law and procedures.
A proactive and client-focused approach.
Benefits Included With The Residential Conveyancing Position:
Opportunities for professional development and career progression.
Competitive salary with benefits package.
Work-life balance with flexible working options.
If this Residential Conveyancing lawyer role sounds like an opportunity of interest for you or someone you know, please feel free to reach out to Hugh Barnes on 01772208969, or email Hugh.Barnes@servicecare.org.uk.
We also welcome referrals for this position, where a successful recommendation would be worth £250. ....Read more...
Type: Permanent Location: Coventry, England
Salary / Rate: £30000.00 - £50000.00 per annum
Posted: 2024-10-17 14:33:55
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Service Care Solutions have an exciting opportunity for a Greenkeeper to join a client we are working in Scotland on a Full-Time Permanent Contract.Based in Carnoustie, your key responsibility will be to carry out ground maintenance duties, as directed by management, ensuring that the green spaces is at all times presented in the best possible condition.Key duties will include:
Cutting all surfaces, set up grounds, raking sand areas as directed
Construction, aeration and turfing work/duties, as directed.
Maintain high standards of customer care at all times.
Understand the company policy on Health and Safety and to ensure that all duties performed are carried out with full regard to the safety of customers, visitors, contractors and other employees; work within the Health & Safety, COSHH, Risk Assessment and HAVS Assessment guidelines at all times.
Ensure the efficient and effective operation and safe handling of all chemicals following Trust policy and procedure.
To operate grass cutting machinery safely and effectively; care and maintenance of machinery and the reporting of loss or damage to line manager according to Trust policy and procedure.
Any other duties that may be required.
Essential Requirements:
Turfing Level 4 Qualification
PA1, PA2 and PA6 Spraying License
Full UK Driving License
Be Flexible due to working hours
Team Player
Good Communication (Written and Spoken)
Previous experience of working on Golf Courses
Benefits:
Pension contribution
Free on-site Parking
Commission payments
For further details on this vacancy and to apply, contact Prakash today by emailing prakash.panchani@servicecare.org.uk or call 01772 208967. ....Read more...
Type: Permanent Location: Carnoustie, Scotland
Salary / Rate: £27000.00 - £30000.00 per annum
Posted: 2024-10-17 13:31:33
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Job Title: Data Scientist (Generative AI)Pay Rate: £450 per dayHours Per Week: 37.00Start Date: 28/10/2024End Date: 31/03/2025Start Time: 09:00End Time: 17:00Location: Remote or Hybrid working to suit candidate
Role OverviewWe are seeking a highly skilled Data Scientist specialise in Generative AI to join a local authority team.
The selected candidate will leverage Azure OpenAI Studio to develop and integrate AI models that can process various pieces of text, rationalise the data, and produce a consolidated draft output.
This draft will then be evaluated by a human checker, creating a feedback loop that feeds back into the AI system for continuous improvement.
This AI model will then need to be integrated back into operational service applications, ideally through the AI model being called by Python notebooks within Azure Synapse or Microsoft Fabric.
Responsibilities
Develop and deploy Generative AI models using Azure OpenAI Studio.
Integrate AI models into Python notebooks in Azure Synapse or Microsoft Fabric.
Collaborate with data engineers and other key colleagues across the organization to ensure project success.
Support junior data scientists by providing guidance, mentorship, and training.
Maintain a high focus on the ethics and security of personal information throughout the project.
Skills and Abilities
Strong background in Python and SQL.
Proficiency in using Azure OpenAI Studio for Generative AI model development.
Experience with Azure Synapse or Microsoft Fabric for integrating AI models into Python notebooks.
Excellent problem-solving skills and the ability to work independently and as part of a team.
Strong communication skills for effective collaboration with colleagues and stakeholders.
Commitment to ethical practices and the security of personal data.
Behaviours
Proactive and self-motivated with a strong work ethic.
Collaborative mindset with a focus on team success.
Adaptable and flexible in a dynamic work environment.
Detail-oriented with a commitment to delivering high-quality work.
To Apply:Please send your CV to Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk.
or call 01772 208962 for more information
....Read more...
Type: Contract Location: Somerset, England
Salary / Rate: £350 - £450 per day
Posted: 2024-10-17 13:08:00
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Housing Support Worker Bow (E3) Homelessness & Mental Health focused Homelessness Service 12 Weeks 40 Hours £15.70 LTD / £13.38 PAYE (inc hol)Are you experienced in homelessness and mental health support? This Housing Support Worker role in Bow (E3) offers a chance to make a real difference by supporting individuals to stabilise their lives and prepare for independent living.THE ROLE You will support homeless individuals with mental health and substance abuse challenges, helping them access appropriate services.
Create a safe and psychologically informed environment
Conduct assessments and develop user-led support plans
Provide high-quality support with life skills and appointments
Manage a caseload of key clients, including those with complex needs
Facilitate group activities
Liaise with internal and external partners
Monitor and report incidents, ensuring compliance with Health and Safety
THE CANDIDATE The ideal candidate will have experience in a similar role within homelessness and supported housing services.
Experience working with individuals with substance misuse and challenging behaviour
Ability to handle emergency situations calmly
Understanding of safeguarding, health and safety, and personal care needs
Ability to assess risks and create user-led support plans
Knowledge of mental health, substance misuse, and service user involvement
THE CONTRACT 40 Hours Per Week, Early & Late Shifts on 7-day Rota - 8:00 to 16:30 / 13:30 to 22:00 12 Weeks, potential extension or perm The pay range for the role is £15.70 per hour LTD company rate.
The PAYE equivalent is £13.38 per hour, inclusive of holiday.HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Type: Contract Location: Docklands, England
Start: ASAP
Duration: 12 Weeks
Salary / Rate: £13.38 - £15.70 per hour
Posted: 2024-10-17 12:03:26
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Housing Support Worker East London (E2) Homelessness & Mental Health focused Homelessness Service 12 Weeks 40 Hours £15.70 LTD / £13.38 PAYE (inc hol)
This Housing Support Worker role in East London (E2) offers a chance to make a real difference by supporting individuals to stabilise their lives and prepare for independent living.
THE ROLE
You will support homeless individuals with mental health and substance abuse challenges, helping them access appropriate services.
Create a safe and psychologically informed environment
Conduct assessments and develop user-led support plans
Provide high-quality support with life skills and appointments
Manage a caseload of key clients, including those with complex needs
Facilitate group activities
Liaise with internal and external partners
Monitor and report incidents, ensuring compliance with Health and Safety
THE CANDIDATE
The ideal candidate will have experience in a similar role within homelessness and supported housing services.
Experience working with individuals with substance misuse and challenging behaviour
Ability to handle emergency situations calmly
Understanding of safeguarding, health and safety, and personal care needs
Ability to assess risks and create user-led support plans
Knowledge of mental health, substance misuse, and service user involvement
THE CONTRACT
40 Hours Per Week, Early & Late Shifts on 7-day Rota - 8:00 to 16:30 / 13:30 to 22:00
12 Weeks, potential extension or perm
The pay range for the role is £15.70 per hour LTD company rate.
The PAYE equivalent is £13.38 per hour, inclusive of holiday.
HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Type: Contract Location: City of London, England
Start: ASAP
Duration: 12 Weeks
Salary / Rate: £13.38 - £15.7 per hour
Posted: 2024-10-17 11:54:48
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Residential Support Practitioner
Service care Solution are currently recruiting for a Residential Support Practitioner, for a 4 bed Childrens Home in Wellingborough.
We are looking for a Residential Support Practitioner for the supervision of young people at a Children 's Home providing advice, care and stability for the young people ensuring they are treated equally and provided with equal opportunities on a daily basis.
Main Responsibilities
As a Residential Support Practitioner, you will be responsible for:
To ensure the protection and safeguard the wellbeing of the young people in our care.
Demonstrate to the young people the value of education, care, and development to achieve better outcomes.
Build and create mutual trust and respect with young people in order that they respond and react appropriately to information and advice.
Define structures and boundaries of behaviour to young people, acting as a positive role model, so they understand daily routines expected.
Produce, maintain, and distribute house paperwork to ensure relevant information is recorded accurately and is available.
Requirements:
1 years residential care experience.
Full driving licence
Enhanced DBS
Working with Service Care Solutions comes with many benefits, including:
A specialist consultant within an experience and dedicated recruitment team
Excellent rates of pay
Payroll services twice a week
If you are interested in the Residential Support Practitioner role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed! ....Read more...
Type: Permanent Location: Wellingborough, England
Start: ASAP
Duration: Permanent
Salary / Rate: £25500.00 - £25500 per annum
Posted: 2024-10-17 11:53:55
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Senior Support Practitioner
Service care Solution are currently recruiting for a Senior Support Practitioner, for a 4 bed Childrens Home in Wellingborough.
We are looking for a Senior Support Practitioner to be responsible for all aspects of the day-to-day running (in line with Children 's Homes Regulations) of the Children's Home including promoting the safeguarding of young people's welfare.
Participate in the on-call roster in support of the Children's Home.
Main Responsibilities
As a Senior Support Practitioner, you will be responsible for:
Manage the residential home on a day-to-day basis ensuring it is compliant in meeting all relevant legislative and contractual requirements, including the health and educational needs of young people.
Liaise with other departments and external agencies to ensure that the young people receive appropriate plans, programmes, and support in the home to aid their rehabilitation into the community and to meet contractual requirements.
Coach, support and develop staff, including supervision, to maximise their performance and ensure high standards of care, values, ethical standards, equality and diversity, policies and procedures, legislation and contractual and inspection framework requirements are met.
Assist in budget preparation and manage and control budgets to meet financial parameters.
Interpret and implement changes in legislation relating to occupancy to ensure any enhanced requirements are met.
Requirements:
A professional social work qualification, QCF level 3 or working towards
1 years residential care experience
Full driving licence
Enhanced DBS
Working with Service Care Solutions comes with many benefits, including:
A specialist consultant within an experience and dedicated recruitment team
Excellent rates of pay
Payroll services twice a week
If you are interested in the Senior Support Practitioner, role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed! ....Read more...
Type: Permanent Location: Wellingborough, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £28000 per annum
Posted: 2024-10-17 11:49:25
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Job Description
Service Care Solutions has a new and exciting opportunity which has become available working as a Child Licensing Officer with Bury Council
Bury Council are currently looking for someone who is happy to work 37 hours per week.
Key responsibilities
To ensure that the system in place for recording, assessing and checking on the welfare of young people wishing to be in employment or modelling is effective in safeguarding them from harm, in compliance with Statutory legislation
To promote the system for processing licences for all applications relating to Child Employment and Entertainment in order to safeguard the best interests of the young person within the workplace setting, ensuring statutory requirements are being met.
To ensure that all applications relating to employment or entertainment licences are processed in an efficient and timely manner
To process Chaperone Licence applications and carry out the necessary checks before interviewing potential candidates and to advise them of their Legislative and Safeguarding responsibilities
Deliver chaperoning/safeguarding training, together with neighbouring local authorities to ensure they are aware of the requirements of their role and responsibilities
To respond to all enquiries from schools, employers, agencies and the general public in relation to the licensing of children who wish to perform and/or pupils who wish to engage in employment
To visit schools, employers and places of entertainment in order to promote key issues relating to this area of work
To visit the premises of employers and places of entertainment in order to investigate and respond to referrals of concern
To assist in the collection of evidence for any potential legal proceedings where breach of regulations is apparent
To develop and maintain links with any national body in relation to licensing of children, i.e., the child employment network and other departments and agencies involved in this work
Required
Must hold a Enhanced DBS
Must hold similar experience
APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk
Why Service Care Solutions?
A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
We operate nationwide working with both public and private domains.
All Compliance paid for including DBS and Social Work registration.
We operate 3 payrolls per week
Bring your Job to us bonus of £250
Refer a friend Bonus of £250
....Read more...
Type: Contract Location: Bury, England
Start: ASAP
Duration: 3
Salary / Rate: £0.00 - £14.91 per hour
Posted: 2024-10-17 11:44:44
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Service Care Legal are currently recruiting for a highly-regarded local authority who are seeking a Construction Lawyer to join their team on a contract basis.
Please find below further details regarding this role.
ROLE: Construction LawyerLOCATION: South LondonCONTRACT: 6 months with possibility of extensionRATE: £50.00 to £60.00 per hour
Please note that this would require office attendance at least once a month.
The Role of the Construction Lawyer
To manage a caseload of construction law matters through to completion
To draft NEC/JCT contracts and high-value infrastructure projects
Advising on the Public Contract Regulations 2015 and dealing with procurements via Framework Agreements
The Person
A qualified Solicitor, Legal Executive or Barrister with a minimum of 2 years' PQE
Previous experience of working within a local authority would be essential
The Benefits
Flexible working arrangements (compressed hours / part-time considered)
Weekly payroll
If this sounds like an opportunity of interest, please contact Lloyd Stanley on 01772 208969 , or email Lloyd.stanley@servicecare.org.uk.
We also welcome referrals for this position, where a successful recommendation would be worth £250. ....Read more...
Type: Contract Location: London, England
Start: ASAP
Duration: 6 month ongoing
Salary / Rate: £50 - £60 per hour
Posted: 2024-10-17 10:52:34
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Role Overview
We are committed to providing safe, secure, and warm homes for all.
As the Head of Customer Contact - Repairs, you will lead our Repairs Contact Centre in Peterborough, ensuring customers receive an exceptional repairs experience.
You will manage a multi-channel contact centre, ensuring operational excellence, customer satisfaction, and continuous improvement in service delivery.
You will also work strategically to develop the future direction of the customer service team, ensuring alignment with Accent's broader goals of delivering outstanding housing services.
Key Responsibilities
Contact Centre Leadership: Oversee the day-to-day operations of the repairs-focused contact centre, ensuring all KPIs are achieved and that a high standard of customer service is consistently delivered across multiple communication channels.
Customer Service Excellence: Regularly review and assess performance, implementing strategies to maintain or improve service standards.
Handle customer dissatisfaction and minimise complaints by addressing issues promptly.
Strategic Development: Contribute to the strategic vision for the repairs contact centre, ensuring the service evolves to meet changing customer needs and industry standards.
Stakeholder Engagement: Collaborate closely with the Housing Hub and Customer Relations teams to ensure seamless service delivery across the organisation.
Engage with stakeholders across all levels to ensure service alignment and improvements.
Continuous Improvement: Drive a culture of continuous improvement within the team, identifying areas for service enhancement and implementing best practices to ensure the service remains cost-effective and value-driven.
Financial Oversight: Manage the budget for the repairs contact centre, ensuring financial performance is in line with organisational goals.
Contact Channels Expansion: Explore and implement new customer contact channels to meet evolving customer preferences and enhance the customer experience.
Emergency Response: Be available for consultation on emergency repair issues outside of normal office hours.
Key Skills & Experience
Extensive Contact Centre Management Experience: Proven experience managing a contact centre in a multi-channel environment, ideally in a repairs or housing context.
Experience with Responsive Repairs: Hands-on experience managing a responsive repairs service, with a strong understanding of housing and repairs operations.
Customer Service Focus: A track record of delivering excellent customer service and handling high-volume, sensitive, or complex customer interactions.
Strategic Leadership: Ability to develop and implement strategic plans, ensuring the contact centre aligns with broader organisational goals and adapts to customer needs.
Team Leadership & Development: Experience managing large teams and multi-disciplinary networks, with a focus on people development and training.
Financial Acumen: Strong awareness of financial management within a contact centre environment, ensuring services deliver value for money.
Knowledge of Social Housing: Familiarity with the current challenges and issues within social housing, and a passion for improving customer outcomes.
Technology Proficiency: Experience with contact centre technologies, ICT systems, and telephony systems.
An understanding of emerging digital contact channels and their integration is advantageous.
....Read more...
Type: Permanent Location: Peterborough, England
Salary / Rate: Up to £62843.00 per annum
Posted: 2024-10-17 10:49:08
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Scheme Manager Hastings Older People's Independent Living Service 12 Weeks, Temp to Perm 25 Hours per Week £20.82 LTD / £17.75 PAYE (inc hol)One of the UKs largest housing associations is recruiting for a Scheme Manager to manage one of their older peoples' services in Hastings.The Services This Scheme Manager vacancy is based in an 40-bed Independent Living service for residents aged 65+Job Description: The focus of this Scheme Manager role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:
Daily welfare calls and checks on residents
Carry out alarm checks as required
Deliver an effective customer focused housing management and support service working with multi-agency partners
Conduct assessments of risk and need and provide personalised support to residents.
Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.
Work closely with other agencies to ensure residents are able to access a full range of services and support.
Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports
Maintain Health and Safety requirements in accordance with Health and Safety policies and site-specific risk assessments.
Undertaking checks as required.
Actively promote and encourage resident involvement and participation, in liaison with other teams as required.
Supporting residents to use online services where appropriate.
Assist the income management team in ensuring rental and service charge income is maximised and recovered.
Be proficient in the use of technology and competent in the use of Microsoft Office embracing new ways of working.
Maximising the use of mobile technology to carry out day to day and targeted activities/campaigns.
Contribute to service improvement by actively putting forward ideas and contributing to team meetings and other events.
The Candidate To be considered for this Scheme Manager role you will require the following skills and experience:
Previous Scheme Management Experience
Previous experience working with older people
Strong level of IT proficiency
Good knowledge of housing health and safety requirements
Driving license not essential, but beneficial
Due to the nature of the service users you will be working with, you will require an Enhanced DBS for this role.
If you have an existing DBS on the update service, this will be beneficial to your application.The Contract
25 Hours Per Week, 5 days, flexible hours.
12 Weeks, Temp to Perm
Pay range: £20.82 per hour LTD / £17.75 per hour PAYE (inc hol)
Referral Bonus If this Scheme Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Scheme Manager role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01772 208 966 discuss the vacancy in more detail. Also, if this Scheme Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Contract Location: Hastings, England
Start: ASAP
Duration: 12 Weeks
Salary / Rate: £17.75 - £20.82 per hour
Posted: 2024-10-17 10:15:38
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A client within the Public Sector based in the East Midlands is currently recruiting for a Building Surveyor to join their team as soon as possible.
The client is offering a full time, temporary position with the ideal candidate having experience of working within a local authority.
The Role
Key purpose of the role is to provide a comprehensive surveying, maintenance and monitoring service to the level expected of a Chartered Surveyor, ensuring that land, buildings and properties remain safe and operational.
Key responsibilities will include but not be limited to:
Carry out inspections and condition surveys and prepare reports, including defect diagnosis with priorities, recommendations and costings, breaches of legislation, inadequate fire precaution measures and DDA issues.
Prepare reports, estimates, specifications, drawings and works schedules for quotations or tendering purposes in relation to maintenance work for properties being maintained within PD&M.
The Candidate
To be considered for this role you will require to be educated to degree level or equivalent in a relevant subject and have relevant professional qualification and membership of an appropriate professional body
It will be essential to be in experiences in the below:
Experience of working in a similar role
Good knowledge of property inspection and preparing report in a time sensitive manner
Extensive knowledge in aquations of residential properties
Good knowledge of CDM reg and preparing health & safety documentation
The client is looking to move quickly with this role and as such are offering between £30 p/h Umbrella Ltd.
(approx.
£25 p/h PAYE)
How to Apply
If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.
Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.
Referral Bonus
If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period. ....Read more...
Type: Contract Location: Derby, England
Start: ASAP
Duration: ongoing
Salary / Rate: Up to £30 per hour + UMBRELLA LTD
Posted: 2024-10-17 10:03:16
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Principal Accountant Location: London Contract: Permanent Rate: £51,099 - £61,347 per annum Start Date: Flexible
*Hybrid Working - One day per week in office
* Contact: greg.waite@servicecare.org.uk
Job Description Service Care Solutions are currently recruiting on behalf of a Local Authority in London for a Principal Accountant to join their Corporate Finance team on a permanent basis.
The postholder will support the Strategic Finance Manager and Finance Managers for Revenue in providing sound technical advice and supporting the delivery of the Statement of Accounts.
Main Responsibilities
Providing technical financial advice across the council
Supporting the delivery of the Statement of Accounts, and working with internal and external audit
Ensuring strong policies and procedures are in place to deliver sound financial practices and controls
Identifying opportunities for continuous improvement and modernisation
Support preparations for the implementation of the new finance system
Candidate Criteria
CCAB Qualified Accountant, CIPFA Preferred
Experience of working within a Technical/Corporate Accounting role in a Local Authority environment.
Experience of supporting the Statement of Accounts process including working with internal and external audit.
Great communication skills and ability to work professionally and adapt to any team fit.
If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.
....Read more...
Type: Permanent Location: London, England
Start: Flexible
Salary / Rate: £51099 - £61347 per annum
Posted: 2024-10-17 10:01:08
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Job Title - Case Manager - Tenancy and Estates
Location - Taunton TA1
Contract - Temp ongoing
Hours - 37
Role summary -
We are seeking a dedicated Case Manager to oversee the administration and management of social housing properties.
In this role, you will manage between 550 and 750 tenancies, providing comprehensive support to ensure tenants sustain their housing arrangements.
You will handle all housing-related inquiries, from tenancy advice to managing complex cases involving vulnerable individuals.
Your ability to work independently, manage a diverse range of responsibilities, and provide excellent customer service will be essential.
Key Responsibilities:
Provide advice and information on tenancy and estate management, with a solid understanding of housing law and current regulations.
Ensure compliance with safeguarding practices, addressing low-level nuisance and anti-social behaviour.
Conduct inspections, tenancy checks, and manage health and safety risks in estates and communal areas.
Collaborate closely with multi-agency partners, including social services and police, to support tenants.
Manage tenancy breaches, ensuring timely interventions and, where necessary, escalating cases for legal action.
Maintain accurate records using housing management systems and provide monthly reports on housing activities.
Requirements:
Excellent customer care and communication skills, both face-to-face and via telephone and email.
Strong IT skills, with proficiency in Microsoft Word, Excel, Outlook, and case management systems.
Experience working with vulnerable customers and providing frontline customer service.
Knowledge of welfare benefits and housing compliance is advantageous.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
....Read more...
Type: Contract Location: Taunton, England
Salary / Rate: Up to £16.50 per hour + PAYE. LTD RATE - £21.72
Posted: 2024-10-17 09:33:18
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Registered Paediatric Nurse - Temporary NHS Contract
Service Care Solutions is currently recruiting for the NHS on a temporary basis for a Registered Paediatric Nurse.
This role involves providing telephone consultations, delivering high-quality advice and support to patients and their families.
The ideal candidate will have holistic experience across all paediatric age groups, with a strong understanding of care needs in a telephone-based setting.
This is a great opportunity for those looking to make a positive impact through remote consultations.
Key Responsibilities:
Conduct telephone consultations, offering expert guidance and support.
Provide holistic care to children and young people across various age groups.
Communicate effectively with patients and families, ensuring their needs are met.
Collaborate with multidisciplinary teams to maintain continuity of care.
Person Specification:
Registered Paediatric Nurse with a valid NMC pin.
Experience working across different paediatric age groups.
Strong communication and interpersonal skills, especially in a remote setting.
Ability to work independently and make informed clinical decisions.
Previous experience in a telephone triage or consultation role is desirable.
Compassionate, patient-focused, and adaptable to meet varied needs.
Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.We also offer a £250 sign up bonus for any new nurses that register with our agency.
This will be paid in your first pay packet.The Benefits of Working with Service Care Solutions:
DBS disclosures provided via fast track online services free of charge
3 weekly payroll runs
£250 training allowance
Excellent pay rates
Specialist mental health consultants offering single point of contact
Frequent notifications of upcoming opportunities via text and email
Ltd and PAYE payment options available
Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities
Please send your CV to andrew.wiles@servicecare.org.uk ....Read more...
Type: Contract Location: Worcestershire, England
Salary / Rate: Up to £26.5 per annum
Posted: 2024-10-17 09:16:38
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Service Care Solutions are working with our established client to recruit an experienced CBT Therapist.
The successful candidate will provide Cognitive Behavioural Therapy to Adults with an array of diverse Mental Health conditions within a Hospital setting.
Job Purpose: Band 7 CBT Therapist Pay Rate: £45.00 LTD p/h + £250 Service Care Solutions Sign-Up BonusLocation: Braddan, Isle of ManHours: Monday to Friday | 37.5 Hours per WeekPurpose The post holder will work as part of the wider multi-disciplinary team and provide Cognitive Behavioural Therapy (CBT) Assessments and 1:1 Treatment to Adults.Requirements
BABCP Accreditation
Cognitive Behavioural Therapy (CBT) Qualification
Benefits
Four weekly payroll runs
£250 training allowance
Excellent pay rates
Exceptional referral bonuses - up to £750 per Referral
Specialists mental health consultants offering single point of contact
Frequent notifications for upcoming opportunities via text and email
Ltd & PAYE payment options available
Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
FREE DBS disclosures provided via fast track online services
FREE Occupational Health Check and Immunisations
Are you happy with your current agency? At Service Care Solutions, we believe in rewarding your loyalty and hard-work!
£150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
£250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of 150 hours in your new placement.
Refer a Friend (Earn up to £750 per Referral) - Simply refer your friend.
If they get the role, we'll give you up to £750 per Referral.
....Read more...
Type: Contract Location: Douglas, Isle of Man
Start: ASAP
Duration: 3 Months +
Salary / Rate: £45 - £48 per hour + £250 Welcome Bonus
Posted: 2024-10-17 09:11:35
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Service Care Solutions is seeking a Building Inspector to lead the Building Control function, overseeing administrative and technical processes for our client in Horsham.
In this role, you'll manage a team of Building Inspectors, enforce building standards, and ensure compliance with regulations related to health, safety, sustainability, and accessibility.
You will also handle technical assessments, mentor inspectors, and maintain training standards.This is a full time, temporary role offering £50 to £55 Umbrella LTD per hour (approx.
£39.70 to £43.60 PAYE per hour).
Key Responsibilities:
Lead and manage a team of Building Inspectors, ensuring they work within their competence and follow relevant regulations.
Perform technical assessments, make informed decisions, and oversee enforcement actions when necessary.
Manage building control applications, allocate inspection tasks, and monitor team performance to secure compliance with building regulations and standards.
Address complaints, perform risk assessments on structural calculations, and conduct site inspections to ensure compliance.
Respond to and handle dangerous structures, coordinating with emergency services when needed.
Act as a professional witness in legal proceedings and participate in consultations with other organizations to resolve technical issues.
Provide guidance to the public and other departments on building control matters, supporting customer initiatives and delivering presentations as required.
Requirements:
Registered Building Inspector with the Building Safety Regulator (Class 2A, B, C, D, E, and F).
Strong managerial and decision-making skills, with experience in all aspects of building control.
Knowledge of relevant legislation, regulations, and professional codes, with an understanding of construction methods, materials, and health and safety regulations.
Financial awareness to manage chargeable services and handle budget constraints effectively.
Good communication and presentation skills, with a high level of accuracy in record-keeping.
Proficiency in IT, including data entry, correspondence, and office software.
If you have any questions, please contact Hona on 01772208967 or email hona.bzowska@servicecare.org.uk ....Read more...
Type: Contract Location: Horsham, England
Salary / Rate: £50 - £55 per hour + Umbrella LTD
Posted: 2024-10-17 08:43:12
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Company: Service Care Solutions Trust: Cheshire & Wirral NHS Foundation Trust Location: Old Hall Surgery, Ellesmere Port, CH65Position: Practice Nurse Shift Pattern: 32 hours | Flexible | Day shifts.
Pay Rate: £27ph About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.Responsibilities:
Conducting initial health checks, including blood pressure, cholesterol, weight management, and other vital signs.
Monitoring and providing care for patients with long-term conditions such as asthma, diabetes, and hypertension.
Maintaining accurate, detailed, and up-to-date patient records, including monitoring test results and treatment plans.
Assessing patients to determine the urgency of their conditions and referring them to other healthcare professionals as needed.
Qualifications and Requirements:
Fully enhanced valid DBS
NMC pin
V300 prescribing qualification is desired.
Benefits:
Weekly pay
Free training
Fully enhanced DBS check provided free of charge.
Competitive pay rates
Exceptional referral bonuses
Specialist consultants offering single point of contact.
Rate breakdown: £27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive We offer a £250 bonus for starting a contract with SCS.Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk ....Read more...
Type: Contract Location: Ellesmere Port, England
Start: ASAP
Duration: 3 Months +
Salary / Rate: Up to £27 per hour + £250 welcome bonus
Posted: 2024-10-17 08:24:56
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Service Care Solutions are working with a Client based in Leeds who require an experienced Administrator for a temporary contract.
This is a full time role working 9AM-5PM.
We are looking for an experienced Administrator who is happy working on a contract initially but would be open and interested in progressing into a permanent role with the client.
Our Client provides Drug & Alcohol Addiction Support services to patients across the West Yorkshire area, offering a variety of services and support.
This role would be based at one of their Recovery Hub in Leeds.
The Role of the Administrator
Provide General Administrative Support
Manage patient data
Be Empathetic When Speaking With Clients & Family Members
Experience Required for the Administrator
1 Years Experience Working as an Administrator
Experience Working in a Customer/Client Facing Role as an Administrator Would be Advantageous
Experience Working in a Medical Setting Would be Advantageous
Details For The Administrator
£14.50PH
9AM-5PM
Leeds
Due to the nature of this role a basic DBS check will need to be performed, which would be arranged and paid for by ourselves. ....Read more...
Type: Contract Location: Leeds, England
Start: ASAP
Duration: 6 Months+
Salary / Rate: Up to £14.50 per hour
Posted: 2024-10-16 23:40:03
