Regional Operations Director

An incredible new job opportunity has arisen for a dedicated Regional Operations Director to provide visible, hands-on leadership to a cluster of Homes across Norfolk, Suffolk and Essex driving a culture of high-quality, person-centred care alongside strong commercial performance

This healthcare provider delivers expert nursing, residential, dementia, and respite care across the UK, with a portfolio of new-build care homes offering the highest standards of luxury care

As the Regional Operations Director your key responsibilities include:

• Provide strategic and operational oversight for all care homes and services within the East region


• Support, coach and develop the operations Managers to deliver outstanding care and meet regulatory requirements


• Ensure all homes in the region maintain or achieve CQC ratings of Good or Outstanding


• Drive continuous improvement in care quality, resident experience and clinical outcomes


• Take ownership of regional occupancy, revenue and EBITDA targets


• Manage regional budgets, identifying opportunities to improve efficiency without compromising care quality


• Support recruitment, retention and succession planning at Home Manager and operation manager level across the region


• Foster a positive, inclusive culture that supports staff wellbeing and reduces turnover

The following skills and experience would be preferred and beneficial for the role:

• Proven senior operational leadership experience in the care home or wider healthcare sector


• Track record of managing multiple sites or services simultaneously


• Strong working knowledge of CQC standards and the regulatory environment for adult social care


• Demonstrated ability to drive quality improvement and manage underperformance


• Commercially astute, with experience owning P&L or budget accountability


• Outstanding people leadership skills — a developer of talent, not just a performance manager


• Excellent communication and stakeholder engagement skills


• Experience operating at regional director level or equivalent


• Familiarity with the care market and local commissioning landscape


• Experience supporting new home openings or acquisitions

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*To be considered for this position you must have a Registered Manager qualification or equivalent clinical/care leadership background

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The successful Regional Operations Director will receive an outstanding salary of £85,000 per annum.

This exciting position is a permanent full time role working 40 hours a week on days from 9am-5pm.

In return for your hard work and commitment you will receive the following generous benefits:

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*Monthly Car Allowance OR Company Car

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• Performance-related bonus


• Private healthcare (on qualifying)


• 25 days annual leave plus bank holidays


• Pension scheme


• Comprehensive induction and training programme


• Opportunities for career development and progression


• Employee Assistance Programme


• Blue Light Card Scheme


• Loyalty Bonus


• Full DBS disclosure paid for


• Excellent performance-related bonus


• Private Healthcare

Reference ID: 7350

To apply for this fantastic job role, please call on 0121 638 0567 or send your CV