Medical Receptionist / Admin

Location: Bolton
System Used: System 1 (S1)
Rate: £12 - £14 per hour (all-inclusive)
Schedule: Monday to Friday, 9 AM - 5 PM, for 1 to 3 months

Job Summary

Surgery is seeking an enthusiastic, reliable, and flexible individual to join our team of administrators.

The ideal candidate will possess strong IT skills and a positive attitude.

While experience in the NHS and knowledge of TPP SystmOne is desirable, it is not essential, as training will be provided.

This is a part-time position requiring 24-28 hours per week.

Flexibility to cover colleagues' holidays and sickness is essential.

As a key member of our team, you will be the first point of contact for patients, relatives, doctors, nurses, and healthcare staff.

Previous reception experience is desirable, and the ability to work calmly and effectively under pressure is crucial.

Excellent communication skills and a positive "can-do" attitude are a must.

Main Duties of the Job

• Assist patients face-to-face by booking appointments


• Answer phone calls and address patient queries


• Complete repeat prescriptions


• Carry out daily tasks assigned by clinicians


• Scan hospital letters


• Manage "Choose and Book" referrals, including typing letters dictated by clinicians

About Us

Surgery is a small, friendly training practice with a supportive team consisting of 2 GP Partners, 2 salaried GPs, 1 Advanced Nurse Practitioner (ANP), 2 Practice Nurses, 1 Healthcare Assistant (HCA), and a dedicated admin team.
We are committed to delivering high-quality care, consistently performing well in both BQC and QOF measures.

Additionally, our practice collaborates with the Westhoughton PCN, which includes a diverse range of ARRS staff, such as MSK specialists, Mental Health Practitioners, Clinical Pharmacists, Visiting Paramedics, Social Prescribers, GP Assistants, Care Coordinators, and Health Improvement Practitioners