Service Care Solutions Ltd

Insurance Officer


Job title: Insurance Officer
Location of the job: Southwark, SE1 (2 days in office - 3 from home)
Contract type: 6 moths Fixed term
Weekly hours: Full time
Working hours and breaks: Monday-Friday 9 until 5
Start date: ASAP
Salary: £38,000 - £42,000 DOE

Our client are looking for a Insurance officer to assist with coordinating all insurance risk within the business, ensuring that they have the correct insurance needed to mitigate current and future business.

Duties -



  • Assist in the procurement of insurance services including, where necessary, tender and negotiation of long-term agreements and renewal to manage Wandle's risks and deliver value for Money.

    Ensuring key stakeholders across the business and engaged in the process.

    Thereafter managing the relationship with, Insurers, Brokers and Consultants ensuring effective communication of Wandle's needs, risks and risk appetite and documentation of all relevant information

  • Assist in ensuring the association has the best insurance cover possible, and ensure all claims are managed and dealt with in timely manner

  • Assist on the management of property, liability and other claims through a robust claims handling process, and engagement of stakeholders including identifying and delivering training needs and risk awareness in accordance with agreed procedures and policy cover, reporting to insurers, as necessary

  • Assist in managing risk through collaboration with Health & Safety, Human Resources and other departments and stakeholders

  • Assist with effective and prompt claims processing and handling

  • Record and act as an initial point of contact for all claims, notifications, and day to day queries, ensuring all insurance claims are logged and records kept up to date, and manage all daily contact into the insurance mailbox and file accordingly

  • Collaborating with internal and external stakeholders, such as legal representatives, Insurers, brokers, and operational teams to defend and investigate claims effectively

  • Assist in recovering and reconciling insurance funds received from insurers and third parties

  • Gathering evidence and identifying witnesses to assist insurers determining liability


Essential criteria:



  • Experience of working with Insurers and other organisations to deliver claims management service, policies and procedures and risk awareness across organisations

  • Experience of insurance matters within a Property, Housing, Building & Motor environment

  • To demonstrate knowledge of insurance cover, claims procedures and renewal of policies

  • Ability to manage and deliver projects/workload to budget, deadlines, being proactive, resolving problems and demonstrating resilience in a fast paced and changing environment

  • Experience of managing a wide range of different stakeholder relationships, internal and external with demonstrable written and verbal communication and negotiation skills

  • Excellent IT Skills including MS Office applications: Excel, Word, PowerPoint, Outlook and Treasury Management Systems demonstrating ability to store and manipulate information on databases

  • Experience of using Excel to maintain spreadsheets, identify trends and create reports/dashboards


If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk


  • Start: ASAP
  • Duration: 6 Months FTC
  • Rate: £38000 - £42000.00 per annum
  • Location: Southwark, England
  • Type: Permanent
  • Industry: Other
  • Recruiter: Service Care Solutions Ltd
  • Contact: Ryan Curwen
  • Tel: 01772208966
  • Fax: 01772 471473
  • Email: to view click here
  • Posted: 2024-06-05 15:57:55 -

  • View all Jobs from Service Care Solutions Ltd


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