Service Care Solutions Ltd

Family Support Worker

Do you want to make a real difference in the lives of children and families?

Service Care Solutions are looking for a passionate and experienced Family Support Worker to join Walsall Council on their Early Help team.

Contract: 3 months plus ongoing
Pay: £16.26 an hour
Location:Silvercourt,Brownhills,Walsall, WS86HA

About the Role:
This is a multifaceted role where you'll play a vital role in supporting families with children aged 0-19 who face complex challenges.

You'll work as part of a multi-disciplinary team, providing a holistic approach to address these needs and prevent children from entering care.

Your Responsibilities:

  • Collaborate with social workers, teachers, and other professionals to develop and deliver evidence-based interventions.

  • Assess family needs, identify risks and vulnerabilities, and make appropriate referrals.

  • Work flexibly to meet the needs of families, offering individual or group support programs.

  • Empower parents/carers and promote positive parenting practices.

  • Contribute to safeguarding procedures and ensure the safety and well-being of children.

  • Maintain accurate and confidential case records.

  • Participate in team meetings and contribute to service development.

  • Uphold Walsall Council's values of equality, diversity, and inclusion.


  • A Level 3 qualification or equivalent in a relevant field (e.g., children and young people, social work)

  • Experience working with families facing complex needs and safeguarding concerns.

  • Experience of working with Children and young people 0 - 19 is essential

  • Experience of working with children, young people with SEND

  • The ability to work independently, manage your time effectively, and prioritize tasks.

  • A strong understanding of child development and safeguarding principles.

  • Full UK Driving Licence with access to your own vehicle

  • A willingness to travel within Walsall

If you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on 01772208964 or email me at

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

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