Service Care Solutions Ltd

Family Support Worker

Croydon Council are looking for a Family support worker to join them







The Post holder will deliver an intensive, targeted and high quality whole family service for Croydon families who are identified as having children and young people who are at risk of poor outcomes and/ or at risk of escalating statutory services






Through the process of completing a comprehensive assessment of need, the worker will help families to make their own decisions about changes they need to make.

Work with families will be through SMART planning and support, enabled by the use of the Strengthening Families approach.

By working in a family centred and holistic way staff will ensure improved outcomes and life chances for children and families.



Teams will be allocated to, and work across a locality, North, South or Central.

The team will support babies, children, young people and their families that live or access services within the locality area.

It will be necessary, on occasion to work with families in other parts of the borough to ensure timely access to services



Specifically the role will undertake



· To contribute to the delivery of a service for families who are identified as having children and young people who are at risk of poor outcomes and /or at risk of escalating to high need intervention


· Work in an integrated and partnership focussed way with families and other agencies through the delivery of a defined practice model in order that families increase their capacity to function in the community without the need for intensive support.


· Support to families with multiple and complex needs where intensive support is required



  • Engage and sustain families in the programme to ensure improvements in their resilience and autonomy, improving outcomes and preventing escalation of their issues

  • To take the Lead Professional role and maintain a caseload of families, ensuring timely and effective intervention to maintain progress.


  • To work as part of a team consisting of practitioners with multi-agency experience in order to support identified children, young people and families to access learning and services within their local community.

  • To use the Strengthening families approach as a framework to support families, babies, children and young people to access services in their community including early learning and schools.





please call Delanie on 01772 208964 or email your CV to Delanie.heyes@servicecare.org.uk








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