Service Care Solutions Ltd

Senior Project Manager

Job Advertisement: Senior Project Manager - Technology

Job Summary: We are recruiting for a highly skilled Senior Project Manager with live SC clearance to join the Technology Pillar within the National Counter Terrorism Policing Headquarters (NCTPHQ).

As a Senior Manager, you will be responsible for the successful delivery of specific projects within the Technology project portfolio across a multitude of technical disciplines.

Key Tasks:

  • Define and agree on methodologies, governance, and reporting mechanisms for project delivery in line with Portfolio Office standards.

  • Engage governing forums and senior stakeholders with ongoing change activities through briefings and targeted conversations to build support for delivery.

  • Manage project teams remotely and/or in person in a reactive environment with moderate to high levels of uncertainty.

  • Develop project product breakdown structures and project/work stream plans, followed by monitoring and assurance activities.

  • Develop Business Cases at appropriate points in the project lifecycle and manage them through the CTPHQ governance process.

  • Proactively manage risks and issues, understanding management levers and deploying them appropriately.

  • Oversee commercial processes in conjunction with the CTPHQ commercial team, ensuring relevant delivery contracts are in place and managed through the project lifecycle.

  • Communicate and engage with project stakeholders, developing and maintaining key relationships to resolve problems.

  • Implement and manage change control across project governance, defining change tolerance, and assessing impacts.

  • Recommend and implement innovations based on experience and best practices to enhance project delivery and technical tooling.

  • Manage the recruitment of technical resources, including niche specialists, to deliver complex technical projects.


  • In-depth practical experience in Project Management, specifically ICT projects within complex stakeholder/business environments.

  • Excellent listening, oral, and written skills with the ability to present information appropriately by audience.

  • Strong organisational skills with attention to detail.

  • Proficient in MS Office tools, including MS Project and Visio.

  • Experience working within secure technology-based projects and programs enabling business change.

  • Ability to work under pressure and meet tight deadlines.

  • Experience as a key member within high-performance teams.

  • Experience developing/maintaining governance and using standards across multiple projects.

  • Financial budget management throughout a project's lifetime.

  • Stakeholder management at all levels, delivering complex business requirements.


  • PRINCE2: Practitioner and/or Agile Project Management Practitioner (or recognised industry equivalent qualification).

  • Managing Successful Programmes: Practitioner (or recognised industry equivalent qualification).

  • Agile Project Management Foundation & Practitioner (AgilePM®).

  • ITIL Foundation Certification.

Application Process: If you are passionate about making a difference in national security and meet the above criteria, we would love to hear from you.

Please submit your CV and a cover letter outlining your suitability for the role.

Contact Information: For more information or to apply, please contact Lewis Ashcroft via email at or call 01772 208962.

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