Service Care Solutions Ltd

Learning Specialist

Job title - Learning Specialist
Location - N1 Islington
Hybrid - 3 days in the office, 2 days from home
Contract - Temporary ongoing
Hours - Full Time 37 hours - 9 - 5
Start Date: ASAP

We are seeking a Learning Specialist on a temporary contact.

The successful candidate will be responsible for maintaining effective partnerships with HR colleagues, business managers, and Subject Matter Experts (SMEs) to provide a customer-focused, efficient, and effective learning and development service.

The Learning Specialist will be responsible for commissioning, designing, developing, sourcing, and providing access to learning resources and development programs, ensuring that all learning and development meets the needs of the organisation and its employees.

Duties would include:

  • Support the wider business and the HR Business Partnering team to identify any learning needs.

  • Ensure all mandatory and statutory requirements are prioritised and effectively met for the various businesses.

  • Provide coaching, advice, challenge, and quality checking/assurance to help with learning design and support on a variety of learning and development solutions.

  • Consult with managers and leaders across the business to identify, map and record job-based learning requirements.

  • Track and monitor training compliance and take up of learning and development activity and advise the HR Business Partnering team and the wider business on talent and learning activity for their respective areas.

  • Monitor and review learning spend against the annual budget, ensuring all activities are relevant, fit for purpose, delivered within budget, and provide value for money.

  • Work closely with your Talent & Learning team colleagues to maintain and update the learning 'Way of Working' manual, identifying, defining, and documenting processes and procedures as needed.

Essential criteria and experience:

  • Comprehensive experience of working in a training and development environment at Adviser level.

  • Experience commissioning and managing external learning and training partners.

  • Experience using and/or administering an LMS (preferably Cornerstone).

  • Experience of working in a complex, diverse, and fast-paced organisation with demanding deadlines.

  • Demonstrable ability to conduct training needs analysis in a large, diverse organisation and using this to recommend business-focused learning strategies and resources.

  • Communication, listening and influencing skills with a range of external partners, and managers.

  • Understanding of how to utilise learning initiatives to improve diversity and increase inclusion.

  • Data analysis and report writing skills including recommending solutions.

  • Excellent PC skills including Microsoft Office and complex databases; and the ability to quickly learn new software.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to

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