![Complaints Officer | Service Care Solutions Ltd Service Care Solutions Ltd](/directory/logo/3363_logo.jpg)
This job has been posted for more than 30 working days and has expired.
Complaints Officer
Job title - Complaints Officer
Location - Liverpool
Contract - Temporary - 3 Months
Start Date: ASAP
Pay Rate: £21.05 Umbrella p/h
Job Description:
Our client is currently seeking a highly motivated and experienced Complaints Officer to join their team.
As a Complaints Officer, you will be responsible for managing and resolving complaints from customers in a timely and efficient manner.
This role requires excellent communication skills, attention to detail and the ability to work under pressure.
Key Responsibilities:
- Handle and resolve customer complaints in a professional and timely manner
- Investigate complaints thoroughly and provide appropriate solutions
- Ensure all complaints are logged and tracked accurately
- Provide regular reports on complaints and resolutions to management
- Ensure compliance with company policies and procedures
Requirements:
- Previous experience in a complaints handling role
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Strong attention to detail and problem-solving skills
- Experience in a customer service environment
- Proficient in Microsoft Office
If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208966 or send an email to arran.fitchie@servicecare.org.uk
- Start: ASAP
- Rate: Up to £21.05 per hour
- Location: Liverpool, England
- Type: Contract
- Industry: Customer_services
- Recruiter: Service Care Solutions Ltd
- Contact: Arran Fitchie
- Tel: 01772 208 966
- Fax: 01772 471473
- Email: to view click here
- Posted: 2024-05-20 12:56:51 -
- View all Jobs from Service Care Solutions Ltd
More Jobs from Service Care Solutions Ltd
- Building Surveyor
- Planning Manager
- Social Work Assistant
- Housing Resettlement Operations Manager
- Senior Auditor
- Painter & Decorator
- Joiner
- Plumber
- Close Down Accountant
- Administrative Assistant
- Family Support Worker
- Children's Residential Support Worker
- Emergency Nurse Practitioners
- Family and Adolescent Support Worker
- Registered Mental Health Nurse
- Mentoring Coordinator
- Band 8a Pharmacist
- Project Manager
- Leasehold Services Officer - SC6
- Conveyancing Secretary