Service Care Solutions Ltd

Customer Service Advisor - Grade D

Job Title - Customer Service Advisor


Location - Derby DE1


Contract - Temp - 6 months


Hours - 25 or 37


Role summary -


This company is seeking a highly motivated and enthusiastic Customer Service Advisor to join their team.

As a Customer Service Advisor, you will be responsible for delivering a face-to-face service from the company's reception.

You will assist customers to access services and complete online application forms, provide advice and signpost information, and handle a wide range of customer queries regarding the clients' services.


Key Responsibilities:



  • Deliver a face-to-face service from the reception.

  • Assist customers to access services and complete online application forms.

  • Provide advice and signpost information.

  • Handle a wide range of customer queries regarding clients services


Requirements:



  • Excellent communication and interpersonal skills

  • Ability to work under pressure and handle difficult situations

  • Good IT skills and knowledge of Microsoft Office

  • Previous experience in a customer service role

  • Ability to work independently and as part of a team


If you are interested in this position and meet the above criteria, please send your CV now for consideration.


If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk





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