Training Delivery Operations Manager

Training Delivery Operations Manager - Construction, Birmingham, £60-65K + Car Allowance + Bonus, family healthcare, pension.

You should have strong Project Management, managing complex projects in the construction sector, ideally with training delivery experience.



The role:

To lead and manage and coordinate the current site, focusing on growing the delivery beyond the existing site by engaging with customers to develop a strategy to maximise the opportunities for training delivery and then overseeing the delivery of the works.

This includes the development of new planned facilities around the UK.



Taking ownership for all aspects of the delivery to ensure excellent and sustained customer satisfaction embedded at a local level.



Job Responsibilities:

, P&L responsibility for the current site
, Develop a solid working relationship with our Partners and work on behalf of both to ensure a safe and profitable delivery of training across all sites.


, Form relationships with the customer or their representatives to develop clear understanding of their requirements
, Champion the Customer by being visible across their sites, solving problems and mobilising solutions
, Develo a 12 month lookahead forecasts for the works which are resource and cost loaded
, Develop and implement a weekly digital drum beat to ensure consistency of reporting across the workstreams
, Manage commercial and business risk to achieve targets
, Understand the relevant Contract terms and conditions for each project and provide executive summaries as required
, Identify any problem areas, agreeing corrective actions with relevant stakeholders, and ensuring their implementation
, Lead, develop and coach individuals to build high performing teams and create a pipeline of talent
, A consistent and robustly embedded safety culture across all facilities, engaging with Engineering and Compliance teams to adopt a professional "best in class" delivery operation.


, Provide a monthly report to the board covering all aspects of the Delivery function with targeted priorities and a full KPI update
, Be aware of industry best practice and innovation, and ensure that a culture of innovation and continuous improvement is engrained in the wider Delivery team
, Ensure compliance with the Company Business Management System through support and audit.


, Identifying good practice and areas for improvement and ensure these are captured in the Delivery strategy and Business Management System
, Promote the reporting of “observations” throughout the delivery team
, Ensure a relentless focus on Zero Harm.

Your experience / background:

, Significant previous experience in project management, in particular managing complex jobs, within the construction industry is required.


, Experience of training delivery desirable but not essential
, Strong planning and organisation skills to deliver operational excellence and efficiency.

Sound presentational skills.
, Strong leadership skills, including experience of leading teams and confidence in the ability to lead, influence and communicate with others to deliver targets are required.
, Financial awareness is required to deliver targets, with a desire to continuously improve safety and sustainability performance.


, The role requires a capable person-manager, able to develop and coach their team, address human resource issues promptly and robustly.


, The individual will need to be able to set, deliver and measure clear targets, possess Commercial and contractual knowledge and have the ability to develop strong business acumen.

This role requires 3 days a week in the office, a clean driving licence and flexibility to travel to other sites around the UK, especially as the role expands.

This Training Delivery Operations Manager - Construction role is based in the Birmingham area and pays c£60-65K base + Car Allowance + bonus + healthcare , pension etc.