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Service Care Solutions are looking for a Service Desk Analyst to work within the North Yorkshire Police on a temp to perm contract basis.Location: NorthallertonJob role/responsibilities: As ICT Service Desk Analyst, you will be an integral part of the Service Delivery team, you will provide response to managing incidents and service request supporting the ICT technology strategy and road map which is intrinsically linked to the organisational priorities of the OPFCC, NYP and NYFRS.
You will work in a team of Service Desk Analysts to deliver incident management and request fulfilment whilst maintaining service stability working closely with the wider ICT Team.
Provide technical support for ICT equipment, infrastructure, and applications via various channels (phone, in person, self-service), resolving issues and addressing inquiries effectively.
Respond to and manage ICT service cases, aligning with service level agreements and ensuring quality service reporting data to support broader ICT operations.
Collaborate within the Service Support Team to influence the Service Delivery strategy, aligning with the goals of OPFCC, NYP, NYFRS, and Enable NY.
Engage positively with stakeholders, gathering feedback to ensure the service desk activities meet present and future business needs.
Identify and propose innovations for enhancing the service transition lifecycle to support organizational requirements.
Support incident management and request fulfilment, meeting established time and performance quality standards across the department.
Assist line management in incident and request fulfilment management, including communication with end users and third-party providers, keeping the service support manager informed of ongoing activities and outstanding issues.
Contribute to developing and implementing service support processes, compliance requirements, consulting with clients, fostering knowledge sharing, participating in relevant events, and contributing to a knowledge library following policy and process guidelines for documentation.
Requirements:
To succeed in this role, you will be educated to higher education level in a relevant discipline or be able to demonstrate experience of working in an ICT service desk function within a busy multidisciplined ICT service.
You will have a knowledge of incident and request fulfilment processes with a good attention to detail.
You will be a problem solver with analytical skills in a highly technical customer focused service environment.
With good communication skills, you will be able to form effective working relationships at all levels, and the confidence to challenge a range of internal stakeholders relating to service support matters.
You will be able to communicate in the appropriate style and language with a wide range of contacts.
You will have experience of public sector including procurement and ideally in an emergency service setting such as Police or Fire and Rescue Services.
If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.
Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a £250 referral scheme in place. ....Read more...
Type: Contract Location: Northallerton, England
Start: ASAP
Duration: 6 Months
Salary / Rate: Up to £16.91 per hour
Posted: 2024-05-01 11:42:04
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Service Care Solutions are looking for a Cleaner to work within the Cheshire Constabulary on a Temporary to Permanent contract basis.Location: Blacon Roles/Responsibilities: To provide an efficient and effective cleaning service, working to agreed standards.
Clean all designated areas, as determined in the cleaning performance indicators and Service Level Agreements effectively and efficiently to maintain a clean environment for customers.
Use equipment, cleaning machines and techniques as directed by cleaning supervision and management to effectively clean all areas.
To safely use approved cleaning materials and chemical supplies which are appropriate for the task.
Work individually or as part of a team to achieve a clean environment at the locations required.
Attend and complete any necessary training courses to ensure working practices comply with all legislative requirements, Force Policies and Cleaning requirements.
Implement such Health and Safety instructions as may be issued by cleaning supervision regarding cleaning equipment, cleaning materials, cleaning frequencies and / or cleaning methods to ensure a safe environment for users of the premises.
Liaise with the cleaning supervisor on stock level and any equipment issues.
Report any repairs or service failure issues to the Estates and Facilities helpdesk.
Knowledge/Experience required:
Educated to Level 1 or equivalent experience.
Some experience of completing various cleaning activities across multiple cleaning disciplines, for example machinery use, graffiti removal or deep cleans.
If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.
Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a £250 referral scheme in place. ....Read more...
Type: Contract Location: Blacon, England
Start: ASAP
Duration: 3 Months
Salary / Rate: Up to £10.42 per hour
Posted: 2024-04-30 11:58:23
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Service Care Solutions are looking for a Supply Chain Contract Manager to work within the DWP on a contract basis.
Location: Flexible working location
Job roles/responsibilities:
Lead Key Account Management Meetings with estates Supply Chain partners, driving performance, managing risks, and ensuring compliance with contractual obligations.
Manage stakeholder relationships across finance, assets, compliance, sustainability, and service delivery to prioritize and address issues with Supply Chain Partners.
Oversee supplier performance management, including NEC3 and 4 Estates Programme Management, in collaboration with DWP Estates Category Management and Project teams.
Coordinate with EPMS for technical expertise in managing Professional Suppliers and Project Consultants.
Implement a performance framework aligned with contractual obligations and KPIs, working with the DWP Estates Performance & Audit team.
Lead supplier relationship management within Estates, supporting the DWP Estates Category Management team.
Embed Estates Control Framework and End-to-End processes across Supply Chain Partners, monitoring performance and relationships.
Foster a strategic relationship with Estates Supply Chain Partners to drive innovation, identify risks, and improve efficiencies.
Ensure Supply Chain Partners deliver required outcomes with necessary service quality.
Manage stakeholder priorities across Estates and report on management relationships.
Knowledge/experience required:
Significant experience in (day to day) supply chain performance and relationship management
Strong stakeholder management skills, with an ability to lead and influence senior stakeholders, engaging and collaborating to build effective networks in order to deliver goals and objectives.
Operational experience of managing a range of suppliers, capable of protecting DWP's commercial interests.
Demonstrable experience and understanding of “Continuous Improvement Programme” implementation.
Knowledge of Supplier and Customer Relationship Management tools and techniques and their application.
Experience of implementation of risk management strategies and processes providing a clear pro-gramme oversight and leadership, reporting to business leaders to identify strategic risks and challenges.
Demonstrable experience of excellent senior client relationships and ability to build effective relationships.
Proven ability in articulating data and forecasts to stakeholders with commercial acumen.
Detailed knowledge of NEC contracts and NEC contract management tools.
Understanding and experience of complying with Real Estate and related Statutory, Regulatory and Professional requirements.
Experience of NEC contract management tools such as CEMAR, Fastdraft or SyproCM.
If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.
Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £400. ....Read more...
Type: Contract Location: England
Start: ASAP
Duration: 6 Months
Salary / Rate: £500 - £550 per day
Posted: 2024-04-29 17:00:36
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Position: Police Staff Investigator (Designated Powers) Salary: Band D, point 1 (£34,448) London Weighting: £1,841 Additional Living Allowance: £1,000 Type of Contract: Fixed Term Contract Duration: 24 Months Part/Full Time: Full Time (36 hours per week) Service Care Solutions is recruiting for the Metropolitan Police Service (MPS) for a Fixed Term Contract position of Police Staff Investigator (Designated Powers).
This role will support BCU detectives investigating offences within the Public Protection portfolio, including serious and complex cases of rape, serious sexual assault, child abuse, and domestic abuse.
BCU Locations:
AS Brixton Police Station, SW9 7DD
AW Charing Cross Police Station, WC2N 4JP
CE Bethnal Green Police Station, E2 9NZ
CN Holborn Police Station, WC1N 3NR
EA Romford Police Station, RM1 3BJ
NA Edmonton Police Station, N9 0PW
NE Leyton Police Station, E11 1FE
NW Colindale Police Station, NW9 5TW
SE Bexleyheath Police Station, DA7 4QS
SN Bromley Police Station BR1 1ER & Windmill Road Custody Suite, CR0 2XP
SW Eagle House, Kingston, KT1 1HH
WA Acton Police Station, W3 9BH
Role Purpose: The Police Staff Investigator will play a crucial role in progressing established criminal investigations, including gathering evidence, interviewing victims and witnesses, preparing court documents, and collaborating with partner agencies.
Key Responsibilities:
Conducting interviews and gathering evidence from victims, witnesses, and suspects.
Ensuring vulnerable individuals receive appropriate support throughout the investigation process.
Collaborating with partner agencies such as social services and healthcare.
Compiling and presenting evidence for court proceedings.
Undertaking further enquiries as directed by the Supervising Officer.
Utilising internal IT systems to maintain investigation records.
Skills/Experience:
PIP2 accreditation is essential.
Recent experience in Safe Guarding and Public Protection.
Knowledge of criminal law and police procedures.
Intermediate IT skills, including Microsoft Office.
Strong communication and interpersonal skills.
Ability to work both independently and as part of a team.
Application Process: To apply, please submit your CV and relevant police investigation experience to Lewis.Ashcroft@servicecare.org.uk or call 01772 208962. ....Read more...
Type: Contract Location: City of London, England
Salary / Rate: £37289 - £38289 per annum
Posted: 2024-04-29 09:37:57
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Service Care Solutions are looking for a Police Staff Investigator to work within with Metropolitan Police Force on a 24-month fixed term contract.Location: Multiple across London/EssexJob roles/Responsibilities:
Taking written statements and video recorded evidence from victims and witnesses of crime, this will involve gathering relevant information by interviewing the person.
Assisting in the preparation and interviewing of suspects.
Ensuring vulnerability is identified in persons involved in investigations and ensure the appropriate support is provided, including regular updates as to the ongoing progression of investigation.
Work collaboratively with partner agencies, including Children and Adult's Social Care, health, and education, as appropriate.
Assisting in the gathering of evidence by reviewing and collating documentary evidence relating to the investigation, including third party material.
Completing applications for examinations of digital media and forensic submissions.
Preparing and presenting evidence for court proceedings in Magistrates and Crown Court.
Using internal IT systems to research and maintain records regarding individuals and investigations.
Carrying out further enquiries in relation to investigations at the request of the Supervising Officer(s).
To work as required on the direction of the BCU Public Protection Superintendent or their delegate.
Please note you will need to undergo OST/ELS training.
Knowledge/Experience required:
PIP 2 accredited.
Knowledge of criminal law and Police procedures.
Intermediate IT skills, to include the use of Microsoft Office products.
The ability to appraise, evaluate, collate, and present information/evidence obtained, to ensure that all relevant information/evidence is at hand and is of a high standard.
The ability to communicate effectively (commensurate with the grade and requirements of the post) with managers, members of staff (at all levels) and members of the public.
Motivated and disciplined style working on own initiative to complete the task and as part of a team to achieve overall objectives.
If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.
Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £400. ....Read more...
Type: Contract Location: Edmonton, England
Start: ASAP
Duration: 24 months
Salary / Rate: Up to £37289 per annum
Posted: 2024-04-29 09:32:49
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Service Care Solutions are the leading recruitment agency for the Probation service nationwide.
We are currently recruiting for Community Payback Supervisors in the Berkshire region - Immediate Starts Available subject to security clearance! LOCATION: BerkshireSERVICE: Community PaybackHOURS: 37DURATION: On-GoingPAY RATE: £18 - £20.07 per hour (DoE)Community Payback Responsibilities, Activities & DutiesThe job holder will be required to carry out the following responsibilities, activities and duties:
Conduct Pre-Placement Unpaid Work Induction sessions
Ensure Health & Safety procedures are followed, alerting the relevant staff to any risk, ensuring that any associated paperwork is completed accurately and on time as required, including contributing to the review of placement risk assessments.
Ensure that appropriate tools, equipment and supplies are available in accordance with local procedure and that instructions for safe use are followed by service users
Use pro-social and other motivational techniques to ensure that service users complete the work assigned in a disciplined and well-behaved manner
Monitor the attendance of service users allocated to agency placements and promote successful completions.
Maintain all service users' records in accordance with organisational requirements ensuring that all information is updated onto the case management system in a timely and accurate manner.
Community Payback Essential experience
Effective inter-personal skills with the ability to supervise people constructively while maintaining authority
Evidence of problem-solving within a workplace or similar environment
Knowledge of safety at work, public protection and risk of harm in all aspects of work
Community Payback Technical requirements
Basic knowledge of First Aid and willingness to undertake further training
Clean driving licence
Over 25's only
If you are interested in applying, please contact Oliver Jefferson on 01772 208962 or send your CV to oliver.jefferson@servicecare.org.uk
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*We offer a £250 referral fee bonus for any Candidates you refer
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* ....Read more...
Type: Contract Location: Reading, England
Start: ASAP
Duration: 6 months
Salary / Rate: £18 - £20.07 per hour
Posted: 2024-04-26 13:07:29
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Probation officer
LOCATION: Chester HOURS: 37 hours per week PAY RATE: £26.45Full Job Description Depending on the role, work may include:
Working with people on probation to analyse and address their behaviour;
Assessing offender needs;
The preparation and delivery of reports (Court, Parole etc)
The assessment and management of the risk of serious harm posed by individuals
Accurate case recording
Deliver and lead accredited programmes in adherence to the Programme Manual
Able to facilitate learning events, provide guidance, support, feedback and mentoring to operational staff across the Probation Service through a programme of learning events.
The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Essential Requirements
Possession of a Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice, or a recognised qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.
Evidence of working for a recognised provider of probation services in the last 5 years.
Experience and knowledge of evidence based practice and risk/needs assessment tools, including OASys, SARA and RSR, for risk assessment and management, including the ability to use/learn quickly.
Experience of writing detailed reports to strict deadlines and quality standards, including Court reports including completion of the RSR tool, and parole reports.
Experience of using and maintaining Probation Service computer based systems to produce, update and maintain records and other documentation within agreed timescales - NDelius and OASys.
Working knowledge of Multi Agency Public Protection Arrangements.
Anyone interested can email an up to date CV to andrew.quinney@servicecare.org.uk or call Andy on 01772 208962 ....Read more...
Type: Contract Location: Chester, England
Start: ASA
Duration: 3 months +
Salary / Rate: Up to £26.45 per hour
Posted: 2024-04-24 09:57:13
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Probation officer
LOCATION: York HOURS: 37 hours per week PAY RATE: £26.45Full Job Description Depending on the role, work may include:
Working with people on probation to analyse and address their behaviour;
Assessing offender needs;
The preparation and delivery of reports (Court, Parole etc)
The assessment and management of the risk of serious harm posed by individuals
Accurate case recording
Deliver and lead accredited programmes in adherence to the Programme Manual
Able to facilitate learning events, provide guidance, support, feedback and mentoring to operational staff across the Probation Service through a programme of learning events.
The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Essential Requirements
Possession of a Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice, or a recognised qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.
Evidence of working for a recognised provider of probation services in the last 5 years.
Experience and knowledge of evidence based practice and risk/needs assessment tools, including OASys, SARA and RSR, for risk assessment and management, including the ability to use/learn quickly.
Experience of writing detailed reports to strict deadlines and quality standards, including Court reports including completion of the RSR tool, and parole reports.
Experience of using and maintaining Probation Service computer based systems to produce, update and maintain records and other documentation within agreed timescales - NDelius and OASys.
Working knowledge of Multi Agency Public Protection Arrangements.
Anyone interested can email an up to date CV to andrew.quinney@servicecare.org.uk or call Andy on 01772 208962 ....Read more...
Type: Contract Location: York, England
Start: ASAP
Duration: 3 months +
Salary / Rate: Up to £26.45 per hour
Posted: 2024-04-24 09:48:20
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Probation officer
LOCATION: Liverpool HOURS: 37 hours per week PAY RATE: £26.45Full Job Description Depending on the role, work may include:
Working with people on probation to analyse and address their behaviour;
Assessing offender needs;
The preparation and delivery of reports (Court, Parole etc)
The assessment and management of the risk of serious harm posed by individuals
Accurate case recording
Deliver and lead accredited programmes in adherence to the Programme Manual
Able to facilitate learning events, provide guidance, support, feedback and mentoring to operational staff across the Probation Service through a programme of learning events.
The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Essential Requirements
Possession of a Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice, or a recognised qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.
Evidence of working for a recognised provider of probation services in the last 5 years.
Experience and knowledge of evidence based practice and risk/needs assessment tools, including OASys, SARA and RSR, for risk assessment and management, including the ability to use/learn quickly.
Experience of writing detailed reports to strict deadlines and quality standards, including Court reports including completion of the RSR tool, and parole reports.
Experience of using and maintaining Probation Service computer based systems to produce, update and maintain records and other documentation within agreed timescales - NDelius and OASys.
Working knowledge of Multi Agency Public Protection Arrangements.
Anyone interested can email an up to date CV to andrew.quinney@servicecare.org.uk or call Andy on 01772 208962 ....Read more...
Type: Contract Location: Liverpool, England
Start: ASAP
Duration: 3 months +
Salary / Rate: Up to £26.45 per hour
Posted: 2024-04-24 09:25:31
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Probation officer
LOCATION: Doncaster HOURS: 37 hours per week PAY RATE: £26.45Full Job Description Depending on the role, work may include:
Working with people on probation to analyse and address their behaviour;
Assessing offender needs;
The preparation and delivery of reports (Court, Parole etc)
The assessment and management of the risk of serious harm posed by individuals
Accurate case recording
Deliver and lead accredited programmes in adherence to the Programme Manual
Able to facilitate learning events, provide guidance, support, feedback and mentoring to operational staff across the Probation Service through a programme of learning events.
The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Essential Requirements
Possession of a Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice, or a recognised qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.
Evidence of working for a recognised provider of probation services in the last 5 years.
Experience and knowledge of evidence based practice and risk/needs assessment tools, including OASys, SARA and RSR, for risk assessment and management, including the ability to use/learn quickly.
Experience of writing detailed reports to strict deadlines and quality standards, including Court reports including completion of the RSR tool, and parole reports.
Experience of using and maintaining Probation Service computer based systems to produce, update and maintain records and other documentation within agreed timescales - NDelius and OASys.
Working knowledge of Multi Agency Public Protection Arrangements.
Anyone interested can email an up to date CV to andrew.quinney@servicecare.org.uk or call Andy on 01772 208962 ....Read more...
Type: Contract Location: Doncaster, England
Start: ASAP
Duration: 3 months +
Salary / Rate: Up to £26.45 per hour
Posted: 2024-04-24 09:02:55
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Probation officer
LOCATION: Wakefield
HOURS: 37 hours per week
PAY RATE: £26.45
Full Job Description
Depending on the role, work may include:
Working with people on probation to analyse and address their behaviour;
Assessing offender needs;
The preparation and delivery of reports (Court, Parole etc)
The assessment and management of the risk of serious harm posed by individuals
Accurate case recording
Deliver and lead accredited programmes in adherence to the Programme Manual
Able to facilitate learning events, provide guidance, support, feedback and mentoring to operational staff across the Probation Service through a programme of learning events.
The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Essential Requirements
Possession of a Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice, or a recognised qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.
Evidence of working for a recognised provider of probation services in the last 5 years.
Experience and knowledge of evidence based practice and risk/needs assessment tools, including OASys, SARA and RSR, for risk assessment and management, including the ability to use/learn quickly.
Experience of writing detailed reports to strict deadlines and quality standards, including Court reports including completion of the RSR tool, and parole reports.
Experience of using and maintaining Probation Service computer based systems to produce, update and maintain records and other documentation within agreed timescales - NDelius and OASys.
Working knowledge of Multi Agency Public Protection Arrangements.
Anyone interested can email an up to date CV to andrew.quinney@servicecare.org.uk or call Andy on 01772 208962 ....Read more...
Type: Contract Location: Wakefield, England
Start: ASAP
Duration: 3 months +
Salary / Rate: Up to £26.45 per hour
Posted: 2024-04-24 08:55:05
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Service Care Solutions is proud to partner with AWE in the recruitment of Procurement Specialists.
AWE, a renowned contracting authority, plays a crucial role in national security, and Service Care Solutions is committed to supporting their mission by providing top-tier procurement professionals.
Title: Procurement Specialist (Headcount: 2)
Contracting Authority: AWE
Contract Length: 12 Months
Location: 2 days/week on site in Winnersh & possibly Green Park 50%
IR35: Out of scope
Pay Rate to Candidate: £45.21/hour Umbrella, £33.65/hour PAYE max
Security Clearance: Active SC
CV Deadline: Friday 26th 3pm
Interview Process: MS Teams
Key Responsibilities:
Contribute to the development and implementation of a Category Strategy for assigned spend categories.
Prepare and support strategic sourcing activities, including RFx process, supplier evaluation, and contract negotiation.
Facilitate Supplier Relationship Management for key suppliers, including contract management and performance monitoring.
Drive operational efficiency and contribute to cost-effective category solutions.
Implement ways of working according to AWE Category Management Framework.
Minimum Requirements:
Procurement Generalist with attention to detail.
Analytical skills and ability to develop analysis on supplier bids.
Effective interpersonal skills, including influencing and negotiation.
Good IT literacy and understanding of procurement systems.
Experience in procurement, commissioning, and contract management.
Familiarity with category management approach to procurement.
Stakeholder collaboration skills and strong planning abilities.
Application Process:
Qualified candidates are invited to submit their CV by the deadline stated.
Ensure competitive rates are provided in submissions.
Inform the recruiter via email if your candidate qualifies for the guaranteed interview scheme.
Contact: Lewis Ashcroft- Lewis.Ashcroft@servicecare.org.uk Phone: 01772 208962 ....Read more...
Type: Contract Location: Winnersh, England
Salary / Rate: £33.65 - £45.21 per hour
Posted: 2024-04-23 15:01:29
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Service Care Solutions are looking for a Customer Support Officer to work within the Transport for Greater Manchester on a contract basis.Location: ManchesterJob role/responsibilities: To be the first point of contact for all customer and stakeholder enquiries, ensuring an excellent customer service is provided during every customer contact.
Effective use of a variety of contact channels in handling customer enquiries.
Handle all customer and stakeholder queries, requests and reports received to TfGM Contact Centre, via telephone or in writing.
Logging customer feedback relating to public transport.
Support service for colleagues in Travel shops.
Complete relevant administration processes relating to contact centre services.
Ensure you comply with all organisational policies and relevant legislation.
Knowledge/Experience required:
Experience of dealing with customers or stakeholders by telephone with the ability to relay information clearly and concisely, delivering excellent customer service in all interactions.
Excellent written skills with the ability to compose letters, emails and other correspondence using customer focussed language and tone.
Experience of liaising with internal colleagues to resolve issues.
Experience of working within an organisations policies and procedures.
Demonstrable success in a target driven role.
Experienced user of Microsoft Office and Database systems.
Experience of handling difficult customer or stakeholder interactions and reaching a positive conclusion.
Qualifications required:
Educated to GCSE or level equivalent.
If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.
Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250. ....Read more...
Type: Contract Location: Manchester, England
Start: ASAP
Duration: 2-months
Salary / Rate: Up to £17.11 per hour
Posted: 2024-04-23 14:06:09
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I am currently recruiting for a PO to work in Staines.
Applying candidates will be expected to go into the office to see service users face to face.
Probation officer
LOCATION: Staines HOURS: 37 hours per week PAY RATE: £26.45Full Job Description Depending on the role, work may include:
Working with people on probation to analyse and address their behaviour;
Assessing offender needs;
The preparation and delivery of reports (Court, Parole etc)
The assessment and management of the risk of serious harm posed by individuals
Accurate case recording
Deliver and lead accredited programmes in adherence to the Programme Manual
Able to facilitate learning events, provide guidance, support, feedback and mentoring to operational staff across the Probation Service through a programme of learning events.
The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Essential Requirements
Possession of a Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice, or a recognised qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.
Evidence of working for a recognised provider of probation services in the last 5 years.
Experience and knowledge of evidence based practice and risk/needs assessment tools, including OASys, SARA and RSR, for risk assessment and management, including the ability to use/learn quickly.
Experience of writing detailed reports to strict deadlines and quality standards, including Court reports including completion of the RSR tool, and parole reports.
Experience of using and maintaining Probation Service computer based systems to produce, update and maintain records and other documentation within agreed timescales - NDelius and OASys.
Working knowledge of Multi Agency Public Protection Arrangements.
Anyone interested can email an up to date CV to andrew.quinney@servicecare.org.uk or call Andy on 01772 208962 ....Read more...
Type: Contract Location: Staines, England
Start: ASAP
Duration: 3 months +
Salary / Rate: Up to £26.45 per hour
Posted: 2024-04-23 13:34:36
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Job Title: Communications Manager Salary: £500- £531 per dayLocation: Across London/Hybrid Working
Contract Details:
Contract Type: Permanent
Hours: Full-time
Pay Rate: Up to £500 per day
Location: Across London/Hybrid Working
Job Purpose: As a Communications Manager at Counter Terrorism Policing HQ, you will play a pivotal role in defining and implementing communications strategies for priority programmes and projects aimed at protecting the public from terrorism.
Collaborating closely with colleagues across the national Counter Terrorism Policing network, you'll work on vital issues, ensuring key audiences have the information they need when they need it.
Key Responsibilities:
Define and implement communications strategies for priority programmes and projects.
Collaborate with stakeholders to create a coordinated approach to violence reduction.
Lead efforts to combat violence against women and girls.
Oversee the launch and implementation of the Serious Violence Duty.
Develop and execute the VRU violence and vulnerability action plan.
Analyse data to evaluate program effectiveness and drive continuous improvement.
Advocate for policy changes to support violence reduction efforts.
Build strong relationships with community members, local organisations, and government agencies.
Job Requirements:
Experience in planning and implementing communications activity.
Strong analytical and communication skills.
Ability to build excellent relationships with stakeholders.
Understanding of different communication channels and audience insights.
Commitment to continuous professional development.
National Security Vetting (NSV) Developed Vetting (DV) clearance required.
How to Apply: To apply, please sen your CV to Lewis.Ashcroft@Servicecare.org.uk
Counter Terrorism Policing is committed to creating an inclusive working environment and encourages applications from candidates seeking flexible working arrangements.
We particularly welcome applications from ethnic minority groups, females, and individuals with disabilities.
Essential For The Role:
Social media management skills
Website management experience
Knowledge of digital analytics tools
Strong interpersonal and communication skills
Ability to work independently and as part of a team
Desirable Experience:
Formal journalism qualification
Experience in media or press focus
Leadership and support experience
Positive attitude towards challenges
Willingness to work flexible hours if required
....Read more...
Type: Contract Location: South West London, England
Salary / Rate: £500 - £531 per day
Posted: 2024-04-22 16:57:35
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Job Advert:
Service Care Solutions is seeking a dedicated Violence Reduction Lead to join our team.
This role offers competitive hourly rates of up to £20.88 per hour.
Role Overview:
As a Violence Reduction Lead, you will be responsible for coordinating and overseeing various aspects related to reducing violence in the community.
This includes working with community safety partners, addressing youth violence and gang-related issues, tackling violence against women and girls, and implementing initiatives like the Serious Violence Duty and the VRU Violence and Vulnerability Action Plan.
Contract Details:
Hours: Full-time
Pay Rate: Up to £20.88 per hour
Key Responsibilities:
Collaborating with community safety partnerships and stakeholders to develop a coordinated approach to violence reduction.
Designing intervention programs for at-risk youth and promoting positive alternatives to gang involvement.
Implementing awareness campaigns and support services to combat violence against women and girls.
Launching and overseeing the Serious Violence Duty, working with law enforcement to address high-risk individuals.
Developing and executing the VRU violence and vulnerability action plan to reduce violence in the community.
Analysing data to evaluate program effectiveness and making adjustments as needed.
Advocating for policy changes and resource allocation to support violence reduction efforts.
Building strong relationships with community members, local organisations, and government agencies.
Requirements:
Experience in community safety and violence reduction initiatives.
Knowledge of youth violence, gang-related issues, and violence against women and girls.
Strong analytical and communication skills.
Ability to collaborate with diverse stakeholders.
Commitment to creating a safer community through evidence-based interventions.
If you are passionate about reducing violence and making a positive impact in the community, please submit your CV to Lewis.Ashcroft@servicecare.org.uk.
....Read more...
Type: Contract Location: South London, England
Salary / Rate: £16.43 - £20.88 per hour
Posted: 2024-04-22 13:36:17
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Position: Police Staff Investigator (Designated Powers) Salary: £37,289 Part/Full Time: Full Time (36 hours per week) Service Care Solutions is recruiting for the Metropolitan Police Service (MPS) for a 30 permanent Police Staff Investigator s(Designated Powers).
This role will support BCU detectives investigating offences within the Public Protection portfolio, including serious and complex cases of rape, serious sexual assault, child abuse, and domestic abuse.
BCU Locations:
AS Brixton Police Station, SW9 7DD
AW Charing Cross Police Station, WC2N 4JP
CE Bethnal Green Police Station, E2 9NZ
CN Holborn Police Station, WC1N 3NR
EA Romford Police Station, RM1 3BJ
NA Edmonton Police Station, N9 0PW
NE Leyton Police Station, E11 1FE
NW Colindale Police Station, NW9 5TW
SE Bexleyheath Police Station, DA7 4QS
SN Bromley Police Station BR1 1ER & Windmill Road Custody Suite, CR0 2XP
SW Eagle House, Kingston, KT1 1HH
WA Acton Police Station, W3 9BH
Role Purpose: The Police Staff Investigator will play a crucial role in progressing established criminal investigations, including gathering evidence, interviewing victims and witnesses, preparing court documents, and collaborating with partner agencies.
Key Responsibilities:
Conducting interviews and gathering evidence from victims, witnesses, and suspects.
Ensuring vulnerable individuals receive appropriate support throughout the investigation process.
Collaborating with partner agencies such as social services and healthcare.
Compiling and presenting evidence for court proceedings.
Undertaking further enquiries as directed by the Supervising Officer.
Utilising internal IT systems to maintain investigation records.
Skills/Experience:
PIP2 accreditation is essential.
Recent experience in Safe Guarding and Public Protection.
Knowledge of criminal law and police procedures.
Intermediate IT skills, including Microsoft Office.
Strong communication and interpersonal skills.
Ability to work both independently and as part of a team.
Application Process: To apply, please submit your CV and relevant police investigation experience to Lewis.Ashcroft@servicecare.org.uk or call 01772 208962 ....Read more...
Type: Permanent Location: City of London, England
Salary / Rate: Up to £37289 per annum
Posted: 2024-04-22 09:57:41
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Position: Police Staff Investigator (Designated Powers) Salary: Band D, point 1 (£34,448) London Weighting: £1,841 Additional Living Allowance: £1,000 Type of Contract: Fixed Term Contract Duration: 24 Months Part/Full Time: Full Time (36 hours per week)
Service Care Solutions is recruiting for the Metropolitan Police Service (MPS) for a Fixed Term Contract position of Police Staff Investigator (Designated Powers).
This role will support BCU detectives investigating offences within the Public Protection portfolio, including serious and complex cases of rape, serious sexual assault, child abuse, and domestic abuse.
BCU Locations:
AS Brixton Police Station, SW9 7DD
AW Charing Cross Police Station, WC2N 4JP
CE Bethnal Green Police Station, E2 9NZ
CN Holborn Police Station, WC1N 3NR
EA Romford Police Station, RM1 3BJ
NA Edmonton Police Station, N9 0PW
NE Leyton Police Station, E11 1FE
NW Colindale Police Station, NW9 5TW
SE Bexleyheath Police Station, DA7 4QS
SN Bromley Police Station BR1 1ER & Windmill Road Custody Suite, CR0 2XP
SW Eagle House, Kingston, KT1 1HH
WA Acton Police Station, W3 9BH
Role Purpose: The Police Staff Investigator will play a crucial role in progressing established criminal investigations, including gathering evidence, interviewing victims and witnesses, preparing court documents, and collaborating with partner agencies.
Key Responsibilities:
Conducting interviews and gathering evidence from victims, witnesses, and suspects.
Ensuring vulnerable individuals receive appropriate support throughout the investigation process.
Collaborating with partner agencies such as social services and health care.
Compiling and presenting evidence for court proceedings.
Undertaking further enquiries as directed by the Supervising Officer.
Utilising internal IT systems to maintain investigation records.
Skills/Experience:
PIP2 accreditation is essential.
Recent experience in Safe Guarding and Public Protection.
Knowledge of criminal law and police procedures.
Intermediate IT skills, including Microsoft Office.
Strong communication and interpersonal skills.
Ability to work both independently and as part of a team.
Application Process: To apply, please submit your CV and relevant police investigation experience to Lewis.Ashcroft@servicecare.org.uk or call 01772 208962. ....Read more...
Type: Contract Location: City of London, England
Duration: 24 Months
Salary / Rate: £34448 - £35448 per annum + Additional Living Allowance £1,000
Posted: 2024-04-19 14:48:01
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Service Care Solutions are the leading recruitment agency for the Probation service nationwide.
We are currently recruiting for a Probation Officer in High Wycombe - Immediate Starts Available subject to security clearance!
LOCATION: High Wycombe
SERVICE: Probation Officer
HOURS: 37
DURATION: On-Going
PAY RATE: £22.44 - £26.45 per hour (DoE)
Probation Officer Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties: Providing expert advice and assessments, including written reports, to criminal courts, the Parole Board, and other relevant agencies.
Managing offenders at medium/high risk cases
Representing the NPS at professional meetings and participating in partnership forums, such as MAPPA and MARAC.
Collaborating closely with colleagues, offering professional guidance and support to Probation Services Officers (PSOs) and other staff as needed.
Conducting prison, home, or alternate location visits as necessary.
Responding to risk escalation requests from Community Rehabilitation Companies, assessing risk levels, and determining appropriate risk management strategies.
Delivering and co-leading accredited programs relevant to your grade.
Fulfilling safeguarding children duties in accordance with NPS statutory responsibilities and agency policies.
Demonstrating pro-social modeling skills by consistently reinforcing pro-social behavior and attitudes while addressing anti-social behavior and attitudes.
Aligning with the aims and values of NPS and NOMS.
Probation Officer Technical requirements
Probation studies qualification
An understanding of and commitment to equal opportunities and diversity good practice
Understanding of factors related to offending e.g.
substance misuse, accommodation issues and being able to emphasise constructively with a range of people
Understanding of and commitment to the principles of case management
Knowledge and understanding of risk management/risk assessment as pertaining to offenders and the impact on victims of crime
Knowledge and understanding of the work of the Criminal Justice System and Probation Service
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*We offer a £250 referral fee bonus for any Candidates you refer
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If you are interested in applying, please contact Oliver Jefferson on oliver.jefferson@servicecare.org.uk or 01772 208962 ....Read more...
Type: Contract Location: High Wycombe, England
Start: ASAP
Duration: 6 months
Salary / Rate: £22.44 - £26.45 per hour
Posted: 2024-04-19 14:41:40
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Service Care Solutions are the leading recruitment agency for the Probation Service nationwide.
We are currently recruiting for a Probation Officer in Stoke!!
LOCATION: StokeHOURS: Full time, Hybrid working available (60/40)DURATION: On-going contractPAY RATE: £22.44 - £26.45 PH (DoE)
Duties
Undertake full range of offender management tasks, including generic Offender Manager responsibilities within Melbourne House, Stoke.
Support the Probation Delivery Unit
Carry out safeguarding duties
Carry out risk assessments and risk management.
OASys Knowledge, advantageous
Probation Officer Technical requirements
You must hold a Probation Officer qualification or be a qualified Probation Officer.
In addition, successful candidates must hold the following:
PQF Honours Degree/Graduate Diploma and Level 5 Diploma in Probation Practice; or
Diploma in Probation Studies; or
Diploma in Social Work (Probation option); or
CQSW (Probation option)
Knowledge and understanding of the work of the Criminal Justice System and the Probation Service.
If you are interested in applying, please contact Oliver Jefferson on 01772 208962 or send your CV to oliver.jefferson@servicecare.org.uk
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*We also offer a £250 referral bonus for any Candidates you successfully refer
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....Read more...
Type: Contract Location: Stoke-on-Trent, England
Start: ASAP
Duration: 6 months
Salary / Rate: £22.44 - £26.45 per hour
Posted: 2024-04-19 13:56:00
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Service Care Solutions are the leading recruitment agency for the Probation service nationwide.
We are currently recruiting for Community Payback Supervisors in the Berkshire region - Immediate Starts Available subject to security clearance! LOCATION: Berkshire SERVICE: Community Payback HOURS: 37 DURATION: On-Going PAY RATE: £18 - £20.07 per hour (DoE) Community Payback Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties:
Conduct Pre-Placement Unpaid Work Induction sessions
Ensure Health & Safety procedures are followed, alerting the relevant staff to any risk, ensuring that any associated paperwork is completed accurately and on time as required, including contributing to the review of placement risk assessments.
Ensure that appropriate tools, equipment and supplies are available in accordance with local procedure and that instructions for safe use are followed by service users
Use pro-social and other motivational techniques to ensure that service users complete the work assigned in a disciplined and well-behaved manner
Monitor the attendance of service users allocated to agency placements and promote successful completions.
Maintain all service users' records in accordance with organisational requirements ensuring that all information is updated onto the case management system in a timely and accurate manner.
Community Payback Essential experience
Effective inter-personal skills with the ability to supervise people constructively while maintaining authority
Evidence of problem-solving within a workplace or similar environment
Knowledge of safety at work, public protection and risk of harm in all aspects of work
Community Payback Technical requirements
Basic knowledge of First Aid and willingness to undertake further training
Clean driving licence
Over 25's only
If you are interested in applying, please contact Oliver Jefferson on 01772 208962 or send your CV to oliver.jefferson@servicecare.org.uk
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*We offer a £250 referral fee bonus for any Candidates you refer
*
* ....Read more...
Type: Contract Location: Reading, England
Start: ASAP
Duration: 6 months
Salary / Rate: £18 - £20.07 per hour
Posted: 2024-04-19 12:45:16
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Position: Prevention Officer (YJS)Location: London Borough of Lambeth
Service Care Solutions, in partnership with the London Borough of Lambeth, is seeking a dedicated Prevention Officer to join the Youth Justice Service (YJS) team.
As a Prevention Officer, you will work collaboratively with families using a whole-family approach to prevent offending and support positive outcomes for young people.
Main Responsibilities:
Manage a caseload of young people subject to Out Of Court Disposals and deliver targeted interventions.
Conduct holistic assessments using the YJB AssetPlus assessment tool and develop action plans to address needs and risks.
Work directly with children and young people to ensure their voices are heard in the planning process.
Provide structured support and interventions to families to facilitate behaviour change.
Track progress, maintain accurate records, and provide feedback to stakeholders.
Collaborate with partner agencies to support complex casework and promote the welfare of children and young people.
Requirements:
Educated to A level with significant experience working in a youth justice setting.
Knowledge of successful engagement strategies for clients with low motivation and disaffection.
Familiarity with relevant Youth Justice legal frameworks, child protection, safeguarding, and data protection.
Extensive experience in direct work with families, children, or adults with additional needs.
Ability to work outside normal office hours, including evenings and weekends.
Enhanced DBS check required.
Core Behaviours:
Focuses on People: Establish positive relationships with children, families, and local partners.
Takes Ownership: Actively seek training and opportunities for continuous improvement.
Works Collaboratively: Collaborate with families and partners to achieve positive outcomes.
Communicates Effectively: Clearly express the purpose of the role and adapt communication style to different audiences.
Focuses on Results: Align work with national outcomes frameworks and actively seek feedback from families.
Application Process: If you're passionate about making a difference in the lives of young people and families, we want to hear from you! To apply, please submit your CV and a written supporting statement addressing the short-listing criteria outlined in the job description to Lewis.Ashcroft@servicecare.org.uk ....Read more...
Type: Contract Location: Lambeth, England
Start: asap
Duration: asap
Salary / Rate: £22.03 - £27.68 per hour
Posted: 2024-04-17 12:01:07
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Job Advertisement: YOS Operations Manager
London Borough of Lambeth - Children's Services - Youth Offending Service
Position: YOS Operations Manager Grade: PO7 Location: London Borough of Lambeth
Service Care Solutions are recruiting for a YOS Operation Manager to work for Lambeth Council on a full time, initial 3 month contract likely to be extended beyond.
Main Purpose of Job: As the YOS Operations Manager, you will play a pivotal role in preventing offending and re-offending by children and young people through the provision of effective services.
You will be responsible for the day-to-day operational management of the multi-agency Youth Offending Service, ensuring compliance with Council policies, procedures, and national service standards.
Key Responsibilities:
Lead on thematic areas within the multi-agency YOS, providing specialist knowledge and skills to prevent offending by young people.
Manage a group of staff from various agencies and professional backgrounds, including formal supervision, workload management, and performance appraisal.
Develop and implement performance management and quality assurance systems to meet local and national performance targets.
Collaborate with partner agencies to plan and implement preventative interventions for young people at risk of involvement in crime.
Represent the Youth Offending Service in professional meetings and establish operational protocols with partner agencies.
Undertake lead responsibilities for project development and management, as directed by senior management.
Competency-Based Person Specification:
Degree in Social Work (HCPC registered) or a Degree in Community Justice with a Level 5 Diploma in Probation Studies, or equivalent.
Thorough working knowledge of legislation governing the Youth Offending Service and national standards for working with young offenders.
Experience in staff supervision, establishing effective working relationships in a multi-agency environment, and implementing anti-discriminatory practice.
Demonstrated ability to focus on people, take ownership, work collaboratively, communicate effectively, and achieve results.
How to Apply: If you have the qualifications, experience, and passion to excel in this role, we encourage you to apply by submitting your CV and a written supporting statement addressing the short-listing criteria outlined in the job description.
Please send your application to Lewis.Ashcroft@servicecare.org.uk
The London Borough of Lambeth is an equal opportunities employer and is committed to promoting equality and diversity in our workforce.
We welcome applications from all qualified individuals.
Join us in making a difference in the lives of young people in our community.
Apply now! ....Read more...
Type: Contract Location: Lambeth, England
Salary / Rate: £30 - £39.89 per hour
Posted: 2024-04-17 11:36:33
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Position: Senior Trading Standards Officer
Service Area: Environment and Neighbourhood, Community Safety and Enforcement, Regulatory Services, Commercial Environmental Health and Trading Standards
Hackney Trading Standards Section is seeking a diligent and experienced Senior Trading Standards Officer to join our team.
As a Senior Trading Standards Officer, you will play a vital role in enforcing legislation to protect consumers and businesses, ensuring a safe and fair trading environment within our community.
Role Purpose:
Undertake the enforcement of all legislation and duties delegated to the service by the Council, both civil and criminal, including Weights and Measures.
Protect consumers and businesses by ensuring compliance with trading standards legislation, handling service requests, providing business advice, and conducting inspections and investigations.
Provide a customer-focused service, responding to complaints, conducting risk-based inspections, and delivering enforcement actions as required.
Main Responsibilities:
Provide comprehensive advice, guidance, and information to service users and stakeholders on all aspects of the team's service delivery.
Respond to complaints about consumer safety, counterfeit goods, product labeling, weights and measures, and under-age sales.
Undertake risk analysis and risk-based inspections of commercial premises, dealing appropriately with non-compliance.
Conduct test purchases, take samples, and carry out screen tests within established guidelines.
Manage personal caseload, including complex enforcement cases, effectively.
Act as a resource of experience and knowledge, demonstrating expert-level competencies in various project areas.
Prepare prosecution reports and attend court proceedings to deliver evidence if statutory action is taken for non-compliance.
Maintain contacts with partner enforcement agencies and contribute to joint initiatives across Council services and with other agencies.
Utilize IT systems for research and investigations, ensuring the security of resources.
Knowledge, Qualifications, Skills, and Experience:
Proven experience as a Trading Standards Officer, with competency in trading standards and consumer protection work.
Diploma in Trading Standards or equivalent qualifications to legally fulfill the role.
Experience managing and investigating casework with limited supervision.
Full working knowledge of relevant legislation, powers, and procedures.
Ability to analyze data, prepare reports, and recommend enforcement actions.
Political awareness and ability to work with elected representatives.
Excellent customer care skills and understanding of local government services.
Ability to work effectively in collaboration with multiple stakeholders.
Continuous Professional Development (CPD) and training in relevant areas.
Additional Information:
The salary for this position ranges from £21.67 to £27 per hour.
This role involves occasional unsocial hours working, including evenings and weekends, to meet service objectives.
The successful candidate will be responsible for managing a personal caseload, conducting risk-based inspections, and delivering enforcement actions as required.
If you have the required experience and skills to excel in this role, please submit your application including your CV and cover letter to Lewis.Ashcroft@servicecare.org.uk ....Read more...
Type: Contract Location: Haringey, England
Salary / Rate: £21 - £27 per hour
Posted: 2024-04-16 11:36:39
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Bromley Council is looking for a Senior Practitioner for the safeguarding team based at the civic centre Salary: up to £45,159 per annum plus £2,000 annual retention payment, a £2,000 Golden Hello and lease car This is an exciting time to join Bromley in transforming services for children.
This role provides you with a unique opportunity to be innovative and aspirational for children.
Children's Social Care at the London Borough of Bromley is on a journey of change and improvement and we are seeking highly talented and ambitious people to join us.
Over the past 24 months Children's Social Care at Bromley has changed.
We've made a huge investment in increasing our staff numbers and lowering our caseloads.
As we continue to fill up our teams with permanent staff join us on our journey whilst you still can! The Bromley caseload promise has become a reality.
Senior Practitioners in the Safeguarding and Care Planning team have an average caseload of just 12-15 children which allows you the time to focus on undertaking quality Social Work.
You will have the time to focus on the child as well as yourself, your own development and career ambitions.
At Bromley we have structured career pathways which start from the Assessed and Supported Year in Employment all the way up to Head of Service so there is no journey too big or too small at Bromley.
We are launching our Social Work Academy to ensure that we develop and allow our social workers to develop and progress, You will be joining an ambitious service with strong leadership and clear lines of support.
As part of the Bromley Promise there will be a dedicated two week induction programme upon joining us, manageable caseloads, you will work in a small cluster team containing a mixture of just five Social Workers/Seniors and one Team Manager and you will have dedicated time set aside for quality reflective supervision.
We are confident that with your support, we will continue to provide high quality social care services to our children in Bromley as set out in our improvement and transformation plan.
In return we ask that you bring your passion, dedication and skills to us.
The Bromley Promise: Manageable caseloads for every Social Worker Dedicated time for reflective supervision Generous Annual Leave Entitlement including an addition three days Small Cluster teams with one team manager supervising five Social Workers Two week protected induction programme Excellent Learning and development opportunities with bespoke training for every social worker Social Workers and team managers have easy and regular access to the leadership team if you are interested in this role then please email Delanie.heyes@servicecare.org.uk or call 01772 208964 ....Read more...
Type: Permanent Location: South London, England
Start: permanent
Duration: Permanent
Salary / Rate: £42786 - £50803 per annum
Posted: 2024-04-11 14:48:25
