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Job Advertisement: Housing Management WorkerLocation: Middlesbrough base, working across Middlesbrough/Stockton/Hartlepool Nearest Office: TS3 7SF DBS Level: Enhanced (Both adult and child) Service Users: Single homeless, families, offenders, substance users, individuals experiencing domestic abuse, and those with mental health issues. Working Hours: 14 hours per week - negotiable on times/days Car Driver Needed: Yes Own Vehicle Needed: Yes Valid Business Insurance: YesMain Duties: As a Housing Management Worker, you will play a pivotal role in providing essential support to individuals and families across Middlesbrough, Stockton, and Hartlepool.
Your main responsibilities will include:
Providing housing-related support to service users, including assistance with tenancy sustainment, rent arrears management, and resolving housing-related issues.
Ensuring Health & Safety standards are maintained within properties, identifying and addressing any hazards or risks promptly.
Raising repair requests and coordinating with maintenance teams to ensure timely resolution of issues.
Conducting assessments of service users' needs and developing tailored support plans to address their individual needs and goals.
Liaising with external agencies and support services to ensure service users have access to appropriate support and resources.
Supporting service users with move-on planning, assisting them in securing suitable accommodation and accessing necessary services.
Reporting Line: Service Lead Lone Working: Yes Working from Home: No Number of Properties: 8Requirements:
Enhanced DBS clearance covering both adult and child services.
Strong communication and interpersonal skills, with the ability to engage effectively with a diverse range of service users.
Knowledge of housing-related legislation and procedures, including Health & Safety regulations.
Experience in conducting assessments and developing support plans for vulnerable individuals.
Ability to work independently and as part of a team, with excellent organizational and time-management skills.
Valid UK driver's license and access to a vehicle with valid business insurance.
Commitment to maintaining confidentiality and professionalism at all times.
This is an exciting opportunity to make a real difference in the lives of individuals and families in need of housing-related support across Middlesbrough, Stockton, and Hartlepool. ....Read more...
Type: Contract Location: Middlesbrough, England
Salary / Rate: Up to £15.50 per hour
Posted: 2024-04-09 13:15:41
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Job Advertisement: Housing Support WorkerLocation: Grantham Nearest Train Station: Grantham (5-minute walk) Nearest Office: NG31 6EJ DBS Level: Enhanced (Both adult and child) Service Users: 16-17-year-olds, care leavers up to 21 (including young parents and children) Working Hours: 8:00 AM - 6:00 PM, shifts as per request on a 3-week rolling rota. Car Driver Needed: No Own Vehicle Needed: No Valid Business Insurance: Required if using a personal vehicle.Main Duties: As a Housing Support Worker, you will play a vital role in supporting young people and care leavers in developing independent life skills and accessing essential services.
Your main responsibilities will include:
Providing one-on-one support to young people in developing independent living skills, such as budgeting, cooking, and household management.
Assisting service users in applying for benefits, accessing education, training, or employment opportunities.
Creating a supportive and inclusive environment that promotes positive behavior and personal development.
Liaising with external agencies and support services to ensure the holistic needs of service users are met.
Ensuring the safety and well-being of service users at all times, including conducting risk assessments and taking appropriate action when necessary.
Lone Working: Yes Working from Home: No Number of Properties: 10 bed spacesRequirements:
Enhanced DBS clearance covering both adult and child services.
Excellent communication and interpersonal skills, with the ability to engage with young people effectively.
Strong organizational and time-management skills, with the ability to manage a diverse workload.
Ability to work shifts as per the 3-week rolling rota, including weekends and bank holidays.
Commitment to maintaining professional boundaries and confidentiality.
Previous experience working with young people or in a similar support role is advantageous.
This is an exciting opportunity to make a positive impact on the lives of young people and care leavers, supporting them in achieving their goals and aspirations.To apply, please submit your CV and a cover letter outlining your suitability for the role to connor.sarginson@servicecare.org.uk. ....Read more...
Type: Contract Location: Grantham, England
Salary / Rate: Up to £16 per hour
Posted: 2024-04-09 13:01:13
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Job Advertisement: Housing Night WorkerLocation: Harlow, CM20 3EW Nearest Train Station: Harlow DBS Level: Enhanced (Both adult and child) Service Users: Young people aged 16 and 17 at risk of homelessness, care leavers aged 18-21 Working Hours: 20:15 - 07:45 Car Driver Needed: Desirable Own Vehicle Needed: No Valid Business Insurance: NoMain Duties: As a Housing Night Worker, you will be responsible for providing essential support to young people at risk of homelessness and care leavers during overnight hours.
Working closely with service users, your main duties will include:
Conducting initial assessments of potential and existing service users to determine their needs, risks, and requirements.
Maintaining regular contact with service users, building professional relationships, and serving as a positive role model.
Conducting risk assessments and taking necessary precautions to ensure personal safety during interactions with service users.
Developing relationships with external groups and agencies to support the needs of service users.
Promptly responding to internal or external complaints, addressing any anti-social behavior, and reporting risks accordingly.
Reporting Line: Service Lead Lone Working: Yes Working from Home: No Number of Properties: 2Requirements:
Enhanced DBS clearance covering both adult and child services.
Excellent communication and interpersonal skills, with the ability to engage with young people effectively.
Strong assessment and risk management skills, with the ability to prioritize safety.
Ability to work overnight shifts and remain alert and responsive during nighttime hours.
Desirable: Car driver's license, but not essential.
Commitment to maintaining professional boundaries and confidentiality.
Previous experience working with vulnerable young people or in a similar support role is advantageous.
This role offers a unique opportunity to provide crucial support to young people in need during overnight hours, ensuring their safety and well-being throughout the night.To apply, please submit your CV and a cover letter outlining your suitability for the role to connor.sarginson@servicecare.org.uk. ....Read more...
Type: Contract Location: Harlow, England
Salary / Rate: Up to £17 per hour
Posted: 2024-04-09 12:45:09
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Job Advertisement: Housing Support WorkerLocation: 104 A & B Ladyshot, Harlow, CM20 3EW Nearest Train Station: Harlow Nearest Office: CM20 3EW DBS Level: Enhanced (Both adult and child) Service Users: Young people aged 16 and 17 at risk of homelessness, care leavers aged 18-21 Working Hours: Shift patterns - 7:30 AM to 3:30 PM (early), 12:30 PM to 8:30 PM (late) Car Driver Needed: Desirable Own Vehicle Needed: No Valid Business Insurance: NoMain Duties: As a Housing Support Worker, you will play a crucial role in providing support to young people at risk of homelessness and care leavers in transition.
Working closely with service users, your main responsibilities will include:
Conducting initial assessments of potential and existing service users to determine their needs, risks, and requirements.
Maintaining regular contact with service users, building professional relationships, and acting as a positive role model.
Risk assessing activities with service users and taking necessary precautions to ensure personal safety.
Developing relationships with external groups and agencies to support the needs of service users.
Responding promptly to internal or external complaints, addressing any anti-social behavior, and reporting risks accordingly.
Reporting Line: Service Lead Lone Working: Yes Working from Home: No Number of Properties: 2Requirements:
Enhanced DBS clearance covering both adult and child services.
Excellent communication and interpersonal skills, with the ability to engage with young people effectively.
Strong assessment and risk management skills, with the ability to prioritize safety.
Ability to work shifts, including early mornings and evenings.
Desirable: Car driver's license, but not essential.
Commitment to maintaining professional boundaries and confidentiality.
Previous experience working with vulnerable young people or in a similar support role is advantageous.
This is a rewarding opportunity to make a meaningful difference in the lives of young people in need of support and guidance during a crucial period of transition.
To apply, please submit your CV and a cover letter outlining your suitability for the role to connor.sarginson@servicecare.org.uk. ....Read more...
Type: Contract Location: Harlow, England
Salary / Rate: Up to £17 per hour
Posted: 2024-04-09 12:27:14
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Job Advertisement: Housing Management WorkerLocation: Remote/Home-based, covering the Scunthorpe / Bridlington area Nearest Train Station: Scunthorpe DBS Level: Enhanced (Both adult and child) Service Users: Single homeless, families, prison leavers, individuals with mental health and substance use issues, refugees, fleeing domestic abuse. Working Hours: 9:00 AM - 5:00 PM, Monday to Friday Car Driver Needed: Yes Own Vehicle Needed: Yes Valid Business Insurance: YesMain Duties: As a Housing Management Worker, you will be an integral part of our team, responsible for managing a portfolio of properties and tenancies across the designated area.
You will provide an intensive Housing Management Service to a core group of individuals, offering direct support to tenants in managing their tenancies.
This includes assisting with housing benefit claims, signposting to relevant support services, and liaising with support services where necessary.Key responsibilities include:
Providing direct support to tenants in managing their tenancies, including assistance with housing benefit claims.
Conducting initial and regular assessments of potential or actual service users to determine eligibility for the service, identifying needs, risks, and requirements.
Liaising with relevant support services and agencies to ensure comprehensive support is provided.
Managing a caseload of up to 25 properties, ensuring the needs of service users are met effectively.
Reporting to Kerry Mulvihill and working collaboratively within the team to deliver high-quality services.
Engaging in lone working and being responsible for managing tasks efficiently while working remotely.
Adhering to company policies and procedures and maintaining confidentiality at all times.
Requirements:
Experience in housing management, social work, or a related field.
Strong communication and interpersonal skills, with the ability to build rapport with service users and stakeholders.
Excellent organizational and time-management skills, with the ability to manage a diverse workload effectively.
A valid UK driver's license and access to a vehicle with valid business insurance.
Enhanced DBS clearance covering both adult and child services.
Ability to work remotely and independently, while also being a proactive team player.
Knowledge of housing benefit claims procedures and support services available to vulnerable individuals.
Flexibility to work occasional evenings or weekends as required.
This is an exciting opportunity to make a real difference in the lives of vulnerable individuals and families.
If you are passionate about housing management and supporting those in need, we would love to hear from you.To apply, please submit your CV and a cover letter outlining your suitability for the role to connor.sarginson@servicecare.org.uk. ....Read more...
Type: Contract Location: Scunthorpe, England
Salary / Rate: Up to £15 per hour
Posted: 2024-04-09 12:04:28
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Scheme Manager Over 55s Independent Living West Kent Area Full Time (37 hours) Permanent £31,819A housing association in Kent are recruiting for a Relief Scheme Manager to work flexibly and step in during periods of absence or annual leave to provide cover for colleagues at five schemes across Kent, providing residents with tenancy sustainment support and housing management.The Services This role is based in the West Kent area, covering at five independent living services for the over 55s across Ashford, Benenden, Edenbridge, Sevenoaks and West Kingsdown.The Role The focus of this role is to cover Scheme Manager annual leave and absence at five services across Kent, supporting residents in those services with tenancy sustainment, housing management and ensuring the health and safety of the services.
This will include the following responsibilities:
Deliver monthly support sessions, with outcomes, across our independent older people's schemes.
Effectively manage all aspects of housing related services to provide a high-quality housing management service to residents.
Monitor and action low level rent arrears cases in accordance with West Kent's policies and procedures.
Conduct risk assessments and provide support to residents.
Build positive working relationships with multi-agency partners, and other services.
Develop and maintain a varied activities program which links in with the local community and encourage tenants to support their own activities.
Implement and carry out any required health and safety and fire checks, ensuring that all schemes are compliant.
Ability to carry out support work at other sheltered schemes.
Ad hoc testing of systems.
Continuously look to improve the service and ensure all paperwork and record keeping is accurate and up to date.
The Candidate To be considered for this Scheme Manager role, you will need to be flexible to work in a number of services across a large area and will need access to a vehicle for work use.
You will require previous housing management experience and ideally have experience working with older people. As the role is working with vulnerable individuals, you will also require an enhanced DBS.The Package This is a permanent, full time Scheme Manager role, working 37 hours per week, 9-5 Monday to Friday. The role offers a salary of £31,819 and an excellent benefits packageReferral Bonus If this Scheme Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Scheme Manager role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01 772 20 89 66 discuss the vacancy in more detail. Also, if this Scheme Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Permanent Location: Sevenoaks, England
Start: May 2024
Salary / Rate: Up to £31819.00 per annum
Posted: 2024-04-04 15:08:44
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Scheme Manager Support Housing, Over 55s Maida Vale, W9 3 Month Contract 37 Hours £18.85 p/h One of the largest housing associations in London are recruiting for an experienced Scheme Manager to provide an excellent housing management and support service to their residents withing an older peoples' service in West London.The Service This Scheme Manager role is based within an Older People's (55+) service in Maida Vale, West London.
The service provides 211 units of supported independent living accommodation.The Role The focus of this Scheme Manager post is to provide an excellent housing management and support service to the residents of the service, this will include the followings tasks and responsibilities:
Customer Service: Providing excellent customer service to tenants, residents, and stakeholders.
This could involve responding to inquiries, resolving complaints, and providing support with housing-related issues.
Tenancy Management: Managing tenancies effectively, including processing tenancy agreements, conducting property inspections, and dealing with tenancy issues such as rent arrears or anti-social behavior.
Property Maintenance: Coordinating property maintenance and repairs, ensuring that properties meet health and safety standards, and responding promptly to maintenance requests from tenants.
Income Management: Assisting with rent collection, monitoring rent accounts, and providing support to tenants who may be experiencing financial difficulties.
Community Engagement: Engaging with the local community and residents to build positive relationships, organizing community events, and facilitating resident involvement in decision-making processes.
Administration: Carrying out administrative tasks such as record-keeping, data entry, and maintaining accurate tenant records.
Policy Compliance: Ensuring compliance with relevant housing legislation, company policies, and procedures.
Collaboration: Collaborating with other departments within the organization, such as housing management, finance, and maintenance teams, to deliver effective services to tenants.
Continuous Improvement: Identifying areas for improvement in service delivery and contributing to the development and implementation of solutions.
The Candidate To be considered for this Scheme Manager role, you will require previous experience managing a supported housing service and have strong housing management and tenancy sustainment knowledge. Due to the nature of the role, you will require an enhanced DBS to be considered.The Contract This is a full time Scheme Manager role, working 37 hours per week, 08:30 to 17:00 Monday to Friday.
Initially the role is on a 3 month temporary contract, however, there is a good chance this could be extended or even potentially go permanent.Referral Bonus If this Housing Support Worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £200 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Housing Support Worker role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01 772 20 89 66 discuss the vacancy in more detail. Also, if this Housing Support Worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Contract Location: West End, England
Start: ASAP
Duration: 3 months
Salary / Rate: £15.25 - £18.85 per hour
Posted: 2024-04-03 10:00:07
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Job Title: Housing Support Worker Location: Harrow and Surrounding Areas DBS Level: Enhanced Adult Who are the Service Users? Details of service users will be provided upon confirmation of location. Working Hours: 40 hours per week, Shift pattern - Monday - Friday 8am-4pm / 2pm - 10pm, 1 Saturday a month Car Driver Needed: Yes Own Vehicle Needed: Yes Do They Have Valid Business Insurance? YesMain Duties of the Role:
Plan and deliver effective support and safety plans with the service user, referring to specialist agencies as required.
Ensure that properties are always adequately equipped, maintained, furnished, and cleaned to provide a safe and comfortable environment.
Support residents to understand responsibilities that will help them keep their CAS-2 and secure future accommodation.
Empower and motivate service users to identify and achieve their desired outcomes, fostering independence and self-reliance.
Develop move-on plans with service users at the earliest opportunity, identifying realistic options for their future housing needs.
Experience:
Understanding and commitment to Nacro's values.
Knowledge of the issues affecting people in contact with the Criminal Justice System and/or people experiencing homelessness.
Ability to develop person-centered support and move-on planning.
Understanding of safeguarding principles.
Ability to work with vulnerable adults with complex needs, including substance misuse, physical health, mental health, seeking employment, and housing support.
Flexibility to travel within your allocated patch for training and team meetings and to cover other local patches as required.
Is There Any Lone Working? Yes Working From Home at Any Time? Yes How Many Properties Will They Be Looking After? 3 / 4 ....Read more...
Type: Contract Location: Harrow, England
Salary / Rate: Up to £18 per hour
Posted: 2024-04-03 08:32:35
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Job Title: Housing Support Worker Location: Derby DBS Level: Enhanced Adult Who are the Service Users: Details of service users will be provided upon confirmation of location. Working Hours: 40 hours per week, Shift pattern - Monday - Friday 8am-4pm / 2pm - 10pm, 1 Saturday a month Car Driver Needed: Yes Own Vehicle Needed: Yes Do They Have Valid Business Insurance? YesMain Duties of the Role:
Plan and deliver effective support and safety plans with the service user, referring to specialist agencies as required.
Ensure that properties are always adequately equipped, maintained, furnished, and cleaned to provide a safe and comfortable environment.
Support residents to understand responsibilities that will help them keep their tenancy and secure future accommodation.
Empower and motivate service users to identify and achieve their desired outcomes, fostering independence and self-reliance.
Develop move-on plans with service users at the earliest opportunity, identifying realistic options for their future housing needs.
Experience:
Previous experience working in a similar housing support role, preferably within a supported housing or homeless accommodation setting.
Knowledge of safeguarding procedures and experience in implementing support and safety plans for vulnerable individuals.
Familiarity with referring service users to specialist agencies and resources as required, such as mental health services, substance abuse programs, or employment support services.
Ability to maintain properties to a high standard, including basic maintenance tasks and ensuring that they are adequately furnished and equipped.
Experience in supporting individuals to understand their tenancy responsibilities and to develop the skills necessary for maintaining successful tenancies.
Additional Details: Lone working may be required. Working from home may be permitted. Expected to oversee 3-4 properties. ....Read more...
Type: Contract Location: Derby, England
Salary / Rate: Up to £16 per hour
Posted: 2024-04-02 15:23:42
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Job Title: People Adviser Location: Birmingham Hybrid Role: Yes Working Hours: 35 hours, able to work from home 3-4 days a week - 1 day in office minimum required (Thursdays) Car Driver Needed: No Own Vehicle Needed: No Business Insurance: Not required, as there is no travel expected beyond commute to base location.Main Duties of the Role:
Significant focus on employee relations due to team absence, handling sickness absence, capability (including probation), disciplinary, and grievance cases.
Serve as a confident advisor and line manager coach in employee relations matters.
Work collaboratively within a team of advisors, operating across the organization rather than in specific directorates.
Allocation of cases based on capacity within the team.
Support available for more complex cases from People Partners.
Autonomy in managing one's caseload once support requests are triaged and assigned.
Require strong organizational skills to manage stakeholder expectations effectively.
Ability to understand and manage risk in employee relations matters.
Active prioritization of tasks based on the urgency and importance of cases.
Experience:
Demonstrated experience in employee relations, particularly in handling sickness absence, capability (including probation), disciplinary, and grievance cases.
Proven ability to provide confident advice and coaching to line managers on employee relations matters.
Familiarity with providing support for complex cases, including seeking assistance from People Partners when necessary.
Excellent communication skills, both verbal and written, to effectively interact with stakeholders at all levels of the organization.
Is There Any Lone Working: No - Office and Home Based Working from Home at Any Time: Hybrid Working is available - able to work from home 3-4 days a week - 1 day in office minimum required (Thursdays) How Many Properties Will They Be Looking After: None ....Read more...
Type: Contract Location: Birmingham, England
Salary / Rate: Up to £21.50 per hour
Posted: 2024-04-02 10:35:53
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Service Care Construction have a vacancy for an Estates Services Gardener based in Birmingham working in partnership with a Housing Association based in the Midlands covering the Birmingham and surrounding areas.The gardening work includes grass cutting, clearance, planting, weeding and spraying and maintenance of shrub areas, hedges, bushes etc and the candidate would require experience of use of appropriate hand tools and mechanical horticultural appliances for commercial/industrial equipment, larger than domestic sites.
The role will also involve Estates work ensuring the internal of the buildings are well kept, secure and maintained supporting the Caretakers and Contractors on the site.As a Estate Services Gardener we need you to have:
General knowledge of grounds maintenance
Experience of grass cutting and collection, Grass cutting and collection, Hedge and bush reduction and shaping, Strimming, Weed management, Shrub maintenance, pruning and planting, Litter picking, Maintenance of hard standing areas
Experience of using appropriate equipment including the operation of petrol machinery and ride on mowers
Be able to undertake physical activities including lifting of heavy items and working to a high standard
Experience of working in a team
Able to maintain work records and reporting
Experience of dealing with customers and commitment to delivering a high level of customer satisfaction
Basic Health and Safety knowledge in a gardening including the use of chemicals and equipment
Be able to work to and meet varying deadlines
Full UK Driving License
For more informatiopn on this role and to apply, please contact Prakash today by emailing prakash.panchani@servicecare.org.uk or call 01772 208967. ....Read more...
Type: Permanent Location: Birmingham, England
Salary / Rate: Up to £23088.00 per annum
Posted: 2024-03-27 14:39:10
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Scheme Assistant
Hawkhurst
21 hours per week
Permanent
£13,908 pro rata salary
One of the largest Housing Associations in Kent is recruiting for a Scheme Assistant to support the Scheme Manager of an Extra Care supported housing service in Hawkhurst.
The Service
This Scheme Assistant role is based within a 48-unit extra care service for the over 55s in Hawkhurst, Kent.
The Role
As a Scheme Assistant you will support the Scheme Manager to deliver a high quality housing management service to tenants in an Extra Care Scheme.
This will include the following tasks and responsibilities:
Develop and maintain a varied activities programme and encourage tenants to support their own activities.
Provide a settling in service for new tenants to introduce all aspects of the scheme and services available.
Comply with health and Safety policies and procedures and fire checks for the scheme.
Collaborate with West Kent resident involvement team to maximise the opportunity for our tenants to achieve their aspirations.
Deliver an excellent level of service to customers ensuring that their needs are met.
Contribute to the achievement of the Key Performance Indicators (KPIs) for the scheme.
Report any safeguarding concerns to your line manager.
The Candidate
To be considered for this Scheme Assistant role, you will require previous experience of working within a supported housing sevice, as well as the following skills and experience:
The desire to make a positive difference for our older tenants living in Extra Care.
Able to use Microsoft office packages.
Confident using new or bespoke ICT systems and databases.
Ability to tailor your written and verbal communication to suit individual needs.
Demonstrate ability to analyse and prioritise workload and be able to work under pressure.
Ability to build relationships and gain trust while maintaining professional boundaries.
Ability to make confident decisions in any situation using sound judgement.
Highly motivated and able to work on own initiative.
Able to solve problems and offer practical solutions in a reasonable timescale.
Ability to contribute to the achievement of team goals
Commitment to applying equality and diversity to customer service.
Experience of delivering a service to a required standard.
Willingness to research and learn about services for older persons.
Physically able to respond quickly to emergencies anywhere on the scheme site, and able to comfortably use stairs.
Due to the nature of clients you will be supporting in this role, you will require an enhanced DBS.
The Package
This is a part time Scheme Assistant role, working 21 hours per week on the below working patter
2pm - 6pm Tuesday to Friday
8am - 1pm Saturday
The FTE salary for this role is £24,506 but the pro rata salary for this position is £13,908, along with an excellent benefits package.
Referral Bonus
If this Scheme Assistant role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
How to Apply
If you are interested in this Scheme Assistant role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Scheme Assistant role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Permanent Location: Tenterden, England
Start: ASAP
Salary / Rate: Up to £13908.00 per annum
Posted: 2024-03-25 10:47:10
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Scheme Assistant St Michaels, Tenterden 21 hours per week Permanent £13,908 pro rata salary One of the largest Housing Associations in Kent is recruiting for a Scheme Assistant to support the Scheme Manager of an Extra Care supported housing service in Tenteden.The Role As a Scheme Assistant you will support the Scheme Manager to deliver a high quality housing management service to tenants in an Extra Care Scheme.
This will include the following tasks and responsibilities:
Develop and maintain a varied activities programme and encourage tenants to support their own activities.
Provide a settling in service for new tenants to introduce all aspects of the scheme and services available.
Comply with health and Safety policies and procedures and fire checks for the scheme.
Collaborate with West Kent resident involvement team to maximise the opportunity for our tenants to achieve their aspirations.
Deliver an excellent level of service to customers ensuring that their needs are met.
Contribute to the achievement of the Key Performance Indicators (KPIs) for the scheme.
Report any safeguarding concerns to your line manager.
The Candidate To be considered for this Scheme Assistant role, you will require previous experience of working within a supported housing sevice, as well as the following skills and experience:
The desire to make a positive difference for our older tenants living in Extra Care.
Able to use Microsoft office packages.
Confident using new or bespoke ICT systems and databases.
Ability to tailor your written and verbal communication to suit individual needs.
Demonstrate ability to analyse and prioritise workload and be able to work under pressure.
Ability to build relationships and gain trust while maintaining professional boundaries.
Ability to make confident decisions in any situation using sound judgement.
Highly motivated and able to work on own initiative.
Able to solve problems and offer practical solutions in a reasonable timescale.
Ability to contribute to the achievement of team goals
Commitment to applying equality and diversity to customer service.
Experience of delivering a service to a required standard.
Willingness to research and learn about services for older persons.
Physically able to respond quickly to emergencies anywhere on the scheme site, and able to comfortably use stairs.
Due to the nature of clients you will be supporting in this role, you will require an enhanced DBS.The Package This is a part time Scheme Assistant role, working 21 hours per week on the below working patter
2pm - 6pm Tuesday to Friday
8am - 1pm Saturday
The FTE salary for this role is £24,506 but the pro rata salary for this position is £13,908, along with an excellent benefits package.Referral Bonus If this Scheme Assistant role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Scheme Assistant role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01772 208 966 discuss the vacancy in more detail. Also, if this Scheme Assistant role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Permanent Location: Tenterden, England
Start: ASAP
Salary / Rate: Up to £13908.00 per annum
Posted: 2024-03-25 10:40:06
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Community Support Officer Housing Move On Service Plymouth & Exter 40 hours p/w £16p/h A national housing provider are recruiting for a Community Support Officer to support their service users across the Plymouth and Exter areas back in to independent living.The Role The focus of this Community Support Officer is to provide resettlement, motivation, and support needed for service users to rebuild their lives and live independently, ensuring integration within the local community. This will include the following tasks and responsibilities:
Customer Focus / Promoting Independence and secure move on
Act as keyworker providing advice and support to service users to enable them to integrate into the community, gain independence and abide by their licence conditions.
Develop, agree and regularly review support plans that identify their own personal goals and objectives and the level of support required
Access and obtain support from relevant mental health, drug and alcohol, counselors and any other support agencies to develop a healthy lifestyle for service users
Liase with probation officers and any other housing providers to efficiently find a secure move-on accommodation for service users
Ensure that properties are always adequately equipped, maintained, furnished, and cleaned.
The Candidate To be considered for his Community Support Officer role, you will require excellent housing support knowledge, including homelessness and the benefits system as well as the followingL
Experience working with complex needs such as substance misuse, mental health, and homelessness.
Housing and related benefits that relate to shared/supported living along with knowledge of homelessness
This role requires regular travel, a Full Driving License and access to your own vehicle are essential.
You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service.
These will be completed as part of the Pre-Employment Screening process.
This role also requires a Prison Clearance.The Contract This is a temporary Community Support Officer role, working 40 hours per week on a shift rota.
The role is community based, so will include some felexibility for home working.
Shift pattern is as follows: Monday to Friday 08:00-16:00 / 14:00-22:00, with 1 Saturday per month
The contract is for an initial 3 months but is likely to be extended or potentially made permanent, as it is covering the recruitment process.Referral Bonus If this Community Support Officer role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Community Support Officer role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01 772 20 89 66 discuss the vacancy in more detail. Also, if this Community Support Officer role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Permanent Location: Plymouth, England
Start: ASAP
Duration: 3 months
Salary / Rate: Up to £16 per hour
Posted: 2024-03-22 10:17:08
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Community Support Officer Housing Move On Service Plymouth & Exter 40 hours p/w £16p/h A national housing provider are recruiting for a Community Support Officer to support their service users across the Plymouth and Exter areas back in to independent living.The Role The focus of this Community Support Officer is to provide resettlement, motivation, and support needed for service users to rebuild their lives and live independently, ensuring integration within the local community. This will include the following tasks and responsibilities:
Customer Focus / Promoting Independence and secure move on
Act as keyworker providing advice and support to service users to enable them to integrate into the community, gain independence and abide by their licence conditions.
Develop, agree and regularly review support plans that identify their own personal goals and objectives and the level of support required
Access and obtain support from relevant mental health, drug and alcohol, counselors and any other support agencies to develop a healthy lifestyle for service users
Liase with probation officers and any other housing providers to efficiently find a secure move-on accommodation for service users
Ensure that properties are always adequately equipped, maintained, furnished, and cleaned.
The Candidate To be considered for his Community Support Officer role, you will require excellent housing support knowledge, including homelessness and the benefits system as well as the followingL
Experience working with complex needs such as substance misuse, mental health, and homelessness.
Housing and related benefits that relate to shared/supported living along with knowledge of homelessness
This role requires regular travel, a Full Driving License and access to your own vehicle are essential.
You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service.
These will be completed as part of the Pre-Employment Screening process.
This role also requires a Prison Clearance.The Contract This is a temporary Community Support Officer role, working 40 hours per week on a shift rota.
The role is community based, so will include some felexibility for home working.
Shift pattern is as follows: Monday to Friday 08:00-16:00 / 14:00-22:00, with 1 Saturday per month
The contract is for an initial 3 months but is likely to be extended or potentially made permanent, as it is covering the recruitment process.Referral Bonus If this Community Support Officer role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Community Support Officer role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01 772 20 89 66 discuss the vacancy in more detail. Also, if this Community Support Officer role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Permanent Location: Exeter, England
Start: ASAP
Duration: 3 months
Salary / Rate: Up to £16 per hour
Posted: 2024-03-22 10:13:47
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Rough Sleeper Navigator Newton Abbott, Teignbridge 3 Month Contract 37 Hours (9-5) A local authority in Devon are recruiting for a Rough Sleeper Navigator be required to support their outreach team in conducting weekly outreach visits to those who have been reported as rough sleeping across the Teignbridge area, providing support, advice and referral services.The Role The focus of this Rough Sleeper Navigator role is to play a crucial role in the resettlement of rough sleepers, providing a comprehensive service to a caseload of clients who are currently sleeping rough or who have a recent history of rough sleeping in Teignbridge.
Building trust and providing person centred advocacy and support which enables clients to navigate pathways and progress towards a life away from the streets.
This will include the following tasks and responsibilities:
Conduct assertive street outreach during unconventional hours to engage and support individuals experiencing homelessness.
Perform strength-based assessments and create tailored support plans for clients to achieve sustainable life away from the streets.
Facilitate close collaboration with housing, health, police, and other partner agencies to maximize positive outcomes.
Empower clients through informed choices, providing information, and minimizing barriers to engagement.
Promote social inclusion, recovery, and positive networks, using creative approaches and personal budgets.
Identify and address underlying issues such as substance misuse, mental health, and domestic abuse through appropriate referrals.
Foster multi-agency collaboration to address street-based activities and housing barriers effectively.
Maintain a flexible, solution-focused approach to adapt to the diverse challenges faced by homeless individuals.
The Candidate To be considered for this Rough Sleeper Navigator role you will require previous experience of working with homeless people and an understanding of the needs of rough sleepers and the effects of trauma on individuals with complex lives, as well as undertaking client assessments and support plans. As the role is community based, you will be required to have a UK driving license and access to a vehicle for work purposes, as well as an enhanced DBS.The Contract This is a full time Rough Sleeper Navigator role, working 37 hours per week, 9-5 Monday to Friday.
This will be for an initial 3 month contract which has an excellent chance of being extended or even made permanent, as it is covering the recruitment process for a permanent vacancy.Referral Bonus If this Rough Sleeper Navigator role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Rough Sleeper Navigator role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01 772 20 89 66 discuss the vacancy in more detail. Also, if this Rough Sleeper Navigator role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Permanent Location: Newton Abbot, England
Start: ASAP
Duration: 3 months
Salary / Rate: Up to £16 per hour
Posted: 2024-03-22 10:12:58
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Housing Support Worker Exeter 37.5 Hours 5 Months Contract £14p/h One of Devon's largest Housing Associations is recruiting for a Housing Support Worker to provide person centred support and enablement to service users with a range of support needs, from their service in ExeterThe Service The service this Housing Support Worker role is based in offers supported accommodation for adults, consisting of 23 self-contained one bed single person flats and all tenants staying at the project have a Support Worker who works with them on a one-to-one basis in preparation for independent living.The Role The focus of this Support Worker role is to support and enable service users towards independent living, whilst managing and sustaining their tenancy. Tasks and responsibilities will include:
Ensuring service users have taken medication appropriately
Supporting with independent living skills, such as budgeting and maximising benefits
Providing tenancy related support
Work with residents on their underlying support needs, such as mental health and substance misuse
Ensure service users maintain contact with their drug and alcohol workers
The Candidate To be considered for this Support Worker role you will require previous experience working within supported housing, ideally with mental health support needs. A driver with access to a vehicle is preferable, but not essential. Due to the vulnerable nature of clients you will be supporting in this role, to apply you will require an enhanced DBS on the update service.The Contract This is a temporary Support Worker vacancy on an initial 5-months contract, covering the recruitment process for a permanent member of staff, meaning there is a chance the role could be extended, or made permanent.
The role is full time, working 37.5 hours per week.Referral Bonus If this Housing Support Worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Housing Support Worker role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01 772 20 89 66 discuss the vacancy in more detail. Also, if this Housing Support Worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Contract Location: Exeter, England
Salary / Rate: £14 - £15 per hour
Posted: 2024-03-22 10:11:21
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Job Opportunity: Housing Support Worker Location: Lincoln DBS Level: Enhanced Adult Service Users: Service users to be confirmed upon location confirmation Working Hours: 40 hours per week Shift Pattern: Monday - Friday (8am-4pm / 2pm-10pm), 1 Saturday a month Car Driver Requirement: Yes Own Vehicle Requirement: Yes Valid Business Insurance: YesAre you passionate about supporting individuals in need? We are seeking a dedicated Housing Support Worker to join our team in East London.
This role offers an opportunity to make a positive impact on the lives of our service users.Main Duties of the Role:
Plan and deliver effective support and safety plans for service users, referring to specialist agencies as needed.
Ensure properties are well-equipped, maintained, furnished, and cleaned at all times.
Support residents in understanding their responsibilities to maintain their current and future accommodation.
Empower and motivate service users to identify and achieve their desired outcomes.
Develop move-on plans with service users, identifying realistic options for their future housing.
Additional Information:
This role may involve lone working.
Some working from home may be required.
The Housing Support Worker will be responsible for overseeing 3-4 properties.
If you are compassionate, proactive, and committed to supporting vulnerable individuals, we encourage you to apply.
Please submit your application, including your CV and a cover letter, to connor.sarginson@servicecare.org.uk.
Join us in making a difference in the lives of those we support. ....Read more...
Type: Contract Location: Lincoln, England
Salary / Rate: Up to £16 per hour
Posted: 2024-03-21 09:09:46
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Job Opportunity: Housing Support Worker Location: East London DBS Level: Enhanced Adult Service Users: Service users to be confirmed upon location confirmation Working Hours: 40 hours per week Shift Pattern: Monday - Friday (8am-4pm / 2pm-10pm), 1 Saturday a month Car Driver Requirement: Yes Own Vehicle Requirement: Yes Valid Business Insurance: YesAre you passionate about supporting individuals in need? We are seeking a dedicated Housing Support Worker to join our team in East London.
This role offers an opportunity to make a positive impact on the lives of our service users.Main Duties of the Role:
Plan and deliver effective support and safety plans for service users, referring to specialist agencies as needed.
Ensure properties are well-equipped, maintained, furnished, and cleaned at all times.
Support residents in understanding their responsibilities to maintain their current and future accommodation.
Empower and motivate service users to identify and achieve their desired outcomes.
Develop move-on plans with service users, identifying realistic options for their future housing.
Additional Information:
This role may involve lone working.
Some working from home may be required.
The Housing Support Worker will be responsible for overseeing 3-4 properties.
If you are compassionate, proactive, and committed to supporting vulnerable individuals, we encourage you to apply.
Please submit your application, including your CV and a cover letter, to connor.sarginson@servicecare.org.uk.
Join us in making a difference in the lives of those we support. ....Read more...
Type: Contract Location: East London, England
Salary / Rate: Up to £19 per hour
Posted: 2024-03-21 09:04:54
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Job Opportunity: Waking Night Worker Location: Nottingham, NG3 5HL DBS Level: Enhanced (Both adult and child, barred) Service Users: Young People aged 16 and above requiring support Working Hours: Night shifts including weekends and bank holidays; Unsocial allowance payment included Car Driver Requirement: Yes Own Vehicle Requirement: Yes Valid Business Insurance: YesWe are seeking compassionate individuals to join our team as Waking Night Workers in Nottingham.
This role provides crucial support to young people aged 16 and above, ensuring their safety and well-being during night shifts.Main Duties of the Role:
Implement night security systems to maintain the safety and security of the housing service.
Monitor access to the services and visitors, ensuring compliance with policies.
Meet health and safety requirements, promptly responding to faults and incidents.
Log and report incidents, complaints, and anti-social behavior.
Perform domestic tasks, including cleaning communal areas, to maintain a clean and tidy environment for service users.
Maintain accurate records and complete handovers at the start and end of shifts with day staff.
Additional Information:
Car drivers must have business insurance as required by law.
Support workers will manage a caseload of up to 10 clients.
All roles involve lone working.
Enhanced adult/child barred DBS clearance is mandatory for all roles, as it is a young person service.
If you are dedicated to supporting young people and ensuring their safety and well-being, we invite you to apply.
Please submit your application, including your CV and a cover letter, to connor.sarginson@servicecare.org.uk.
Join us in making a positive impact in the lives of vulnerable young individuals. ....Read more...
Type: Contract Location: Nottingham, England
Salary / Rate: Up to £16 per hour
Posted: 2024-03-20 09:12:46
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Job Opportunity: Housing Scheme Manager Location: Reading Position Type: Part-time, 17.5 hours per week (3.5 hours per day, Monday to Friday) Driving: Desirable DBS Requirement: Enhanced (Essential)The client is committed to providing safe and supportive housing solutions for individuals and families in need.
We are currently seeking a dedicated Housing Scheme Manager to join our team in Reading.
This part-time role offers a fantastic opportunity to contribute to our mission of creating thriving communities.Key Responsibilities:
Manage the day-to-day operations of the housing scheme, ensuring the well-being and safety of residents
Provide support and assistance to residents, including resolving issues and signposting to relevant services
Maintain effective communication with residents, staff, and external stakeholders
Oversee property management tasks, including maintenance and health and safety checks
Collaborate with external agencies and service providers to meet the needs of residents
Ensure compliance with relevant policies, procedures, and regulatory requirements
Keep accurate records and documentation related to resident support and property management
Requirements:
Enhanced DBS clearance is essential for this role
Excellent interpersonal and communication skills, with the ability to build positive relationships with residents and colleagues
Strong organizational skills and attention to detail
Ability to work independently and effectively manage own workload
Previous experience in a similar role within the housing sector is desirable
A valid driver's license and access to a vehicle is preferred
Housing Association: Our client is one of the largest housing associations in the South East of England, providing high-quality affordable housing and support services to communities across the region.
We are committed to creating safe, sustainable, and inclusive communities where people can thrive.If you are passionate about making a positive difference and have the skills and experience to excel in this role, we would love to hear from you.
Please submit your CV and a cover letter outlining your suitability for the position to connor.sarginson@servicecare.org.uk.
Join us in building brighter futures for our residents and communities. ....Read more...
Type: Contract Location: Reading, England
Salary / Rate: Up to £18.50 per hour
Posted: 2024-03-19 10:30:32
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Sheltered Housing Service Manager Hammersmith 12 Weeks 36 Hours (Hybrid) A local authority in West London are recruiting for a Sheltered Housing Service Manager to deliver an improved Sheltered Housing Service, which improves the quality of life of and satisfaction with services for older and vulnerable residents and maximises the opportunity to co-ordinate and work with key partners and stakeholdersThe Role The focus of this Sheltered Housing Service Manager role is to ensure the delivery of an enhanced housing management service which continually improves the quality of life of and satisfaction with services for older and vulnerable residents and maximises the opportunity to co-ordinate and work with key partners and stakeholders.
This will include the following tasks and responsibilities:
Line management of Specialist Housing Officers
Ensure effective day-to-day management for comprehensive housing services, aiding residents in maintaining tenancy and accessing support.
Build a cohesive team through leadership, ensuring engagement and excellent service delivery.
Systematically monitor and inspect sheltered housing schemes for cleanliness and maintenance.
Efficiently manage vacant properties to minimize revenue loss and enhance satisfaction for new tenants.
Facilitate social activities, coordinate communal spaces, and promote resident involvement for continuous improvement.
The Candidate To be considered for this Sheltered Housing Service Manager vacancy, you will require significant experience of managing a team of Specialist Housing Officers, working with vulnerable customers, as well as the following:
Experience of working within a performance management framework and reporting on KPIs and outcomes.
Track record of success working in a customer facing service and dealing sensitively and effectively with customer issues, specifically with older and vulnerable customers.
Experience of dealing with safeguarding issues and managing robust systems to ensure alerts are dealt with efficiently and sensitively
An understanding and knowledge of housing and other relevant legislation and regulatory framework within housing.
The Contract This is a full time Sheltered Housing Service Manager role, working 36 hours per week, 9-5 Monday to Friday, with one day working from home.
The contract is for an initial 12 weeks, though this has potential to be extended for made permanent.Referral Bonus If this Housing Support Worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Housing Support Worker role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01 772 20 89 66 discuss the vacancy in more detail. Also, if this Housing Support Worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Contract Location: Brentford, England
Start: ASAP
Duration: 12 Weeks
Salary / Rate: £200 - £250 per day
Posted: 2024-03-15 15:44:50