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Job title - Facilities Assistant Contract - Temp Ongoing Start Date: Asap
Location: Winchester
Hours: 22 - 30 per week
Salary: £19.02 Umbrella p/h
Role:
We are currently seeking a proactive and organised Facilities Assistant/Administrator to join our team.
This position will be the central to the office operations and be responsible for a wide range of tasks to ensure the smooth and efficient functioning of the office.
Key Responsibilities:
Serve as the welcoming face of our company, greeting visitors, answering phone calls, and directing inquiries to the appropriate staff members.
Conduct regular inspections to ensure compliance with health and safety regulations, reporting any issues or hazards promptly.
Manage inventory levels of office supplies, including teas, coffee, stationery, etc.
Place orders as needed and conduct regular checks to ensure adequate stock levels.
Handle incoming and outgoing mail, including sorting, distributing, and processing shipments.
Ensure timely delivery and pick-up of packages.
Assist with the setup and breakdown of meeting rooms.
Provide administrative support to various departments as needed, including data entry, filing, and document preparation.
Criteria:
Previous experience in an office support or administrative role preferred.
Excellent communication and interpersonal skills.
Strong attention to detail and organisational abilities.
Ability to multitask and prioritise tasks effectively.
Proficiency in Microsoft Office.
If you are interested in the position and wants to hear more information regarding the role please give me a call on 01772208966 or alternatively email Arran at arran.fitchie@servicecare.org.uk ....Read more...
Type: Contract Location: Winchester, England
Start: ASAP
Salary / Rate: Up to £19.02 per hour
Posted: 2024-05-16 23:40:03
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Job Title - Business Support Officer
Location - South Shields NE33
Contract - Temp
Hours - 37
Role summary -
This company is currently seeking a highly motivated Business Support Officer to join their Governance and Corporate Affairs team in South Tyneside.
As a Business Support Officer, you will be responsible for providing general business support and assisting in working towards the objectives of the Service/Directorate.
You will be expected to undertake a selection of specialist duties which are highlighted below.
Key Responsibilities:
Organize and provide business support, including maintaining records, organizing meetings, and responding to queries.
Manage office supplies and equipment procurement in line with purchasing procedures.
Oversee manual and computerized record management systems, analysing data and producing reports.
Offer advice on internal policies/procedures and external regulations/legislation to staff and the public.
Perform complex IT tasks and demonstrate software proficiency, providing training and coordinating system upgrades.
Requirements:
Previous experience in a similar role is desirable.
A strong understanding of business support functions and processes.
Excellent IT skills including proficiency in Microsoft Office.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Excellent organisational skills and attention to detail.
Ability to manage multiple tasks and priorities effectively.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
Type: Contract Location: South Shields, England
Salary / Rate: Up to £12.38 per hour
Posted: 2024-05-16 23:40:03
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Service Care Solutions are currently looking for a business support officer on behalf of Cardiff Council.
This position is within the children's services and will be based out of one of the council's childrens residential homes.
There may be a requirement to work across a number of different sites so a car driver would be preferred for this role due to some limited public transport links.
In this role the successful candidate will provide general administrative support to the team.
Some of the duties that you can expect in this role include, but are not limited to:
- organising and management of files- updating and maintaining spreadsheets- monitoring of budgets and payment of invoices- reception duties as and when required- answering telephone and email correspondence
This role is on an initial temporary contract for 3 months with a view to being reviewed for extension following this period.
The pay rate for this role is £14.24 per hour and it will be a full time position for 37 hours per week.
The benefits of working with Eilidh at Service Care Solutions:, You will receive a dedicated and personal consultant with a vast knowledge of social work, We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country, We provide frequent updates of new opportunities via text and email, We have an expert payroll service which is processed twice a weekAt Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964. ....Read more...
Type: Contract Location: Cardiff, Wales
Start: ASAP
Duration: 3 months
Salary / Rate: Up to £14.24 per hour
Posted: 2024-05-16 23:40:03
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Job Title: Temporary Reception Administrator Locations: Sevenoaks TN13 (Office based) Contract Type: Short term holiday cover Work Pattern: 08:45 to 5:15 Start Date: 20/05/2024 End Date: 31/05/2024We are looking for a Reception Administrator on a short term contact.
The successful candidate will be responsible for providing high-quality front of house services and administration support to the Facilities teamThe duration of this temporary assignment is from 20/05/2024 to 31/05/2024.Job Role -
Provide high-quality front of house reception services, including visitor and contractor management, while signposting any queries to the correct department.
Assist with routine administration tasks, including signing off invoices, managing incoming/outgoing post, and ordering stationery/uniform supplies.
Assist with ensuring new starters feel welcome and issuing access passes and credentials where required.
Assist in the maintenance of filing systems, computer data input and scanning, ensuring data protection legislation is adhered to in line with policy and procedures.
Assist with correspondence through ICT systems and emails.
Assist with the creation and maintenance of relevant record keeping.
Any other reasonable tasks deemed appropriate to the role.
Candidate Requirements -
Front of house experience is essential.
Excellent communication skills.
Experienced user of Microsoft Suite.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk ....Read more...
Type: Contract Location: Sevenoaks, England
Start: 20/05/2024
Salary / Rate: Up to £13.55 per hour
Posted: 2024-05-16 23:40:03
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Job Title: Team Assistant (Administrator) Location of the job: Maidstone ME14 (office based only) Contract type: Temporary (potential temp to perm) Weekly hours: 37 hours Working hours: Monday-Friday covering a rota active from 7:30 AM to 6 PM Start date: ASAPJob Purpose The role of the repairs call handler is to handle a high volume of inbound calls to the repairs line while accurately diagnosing, triaging and raising wide range of repairs for residents.
You'll need to be confident using own initiative and have the ability to update systems and follow processes.Responsibilities
Assist others in the department to ensure efficient and effective administrative practices, and resolve administrative and other queries related to the work of the department.
Arrange, and attend or represent unit/supervisor at meetings, including preparing papers, booking rooms and refreshments, taking notes, and drafting minutes.
Booking appointments, updating calendars
Liaison with members of staff in other departments and external contacts / customers, in relation to the team/department's area of work.Develop and maintain administrative and office systems, databases and spreadsheets, as required.
Provide guidance and interpretation on relevant policies, procedures, and regulations.
Assist in, and in some cases lead on the implementation of continuous improvement of business and administrative processes relevant to the working area.
Order and maintain stationary and equipment supplies, ensuring purchase orders are raised in accordance with procedures, and other financial systems are updated where required
Provide project support to the team and to lead on administrative projects as required.
No role profile can cover every issue which may arise within the post at various times and the postholder is expected to carry out other duties from time to time, which are broadly consistent with those described.
Person Specification
Experience of scheduling work in a maintenance environment and can demonstrate.
Experience of delivering a front line, customer focussed service
Experience of working in a housing management or maintenance environment.
Experience of working on an inner city, multi-cultural environment and working closely with tenants
Good interpersonal skills and the ability to communicate well.
Good interpersonal skills and the ability to communicate well with staff, managers, and external agencies and other Associations both verbally and in writing
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk ....Read more...
Type: Contract Location: Maidstone, England
Start: ASAP
Duration: ongoing
Salary / Rate: £14 - £15 per hour
Posted: 2024-05-15 23:40:02
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Job Title - Business Support Officer
Location - Newcastle NE4
Contract - Temp - 12 week initially
Hours -37
Role summary -
This company is seeking a highly motivated Business Support Officer to join their team.
The successful candidate will be responsible for providing a range of service specific business and administrative support services.
Key Responsibilities:
Identifying and embedding business process improvements
Dealing with enquiries, including technical queries about the service in line with our procedures and protocols
Collating and preparing management information as needed
Working with nominated officers responsible for maintenance, repairs, and security of designated buildings, giving administrative support as needed
Giving confidential administrative and secretarial support including arranging and servicing meetings, preparing agendas, and taking minutes as needed
Giving interactive WP support to the allocated service using digital, audio or copy typing
Contributing to skills transfer activities by the demonstration of duties to support business continuity and to continually improve our service.
Promoting and implementing our equal opportunities policies in all aspects of employment and service delivery
Requirements:
Previous experience in a similar role
Strong organisational and time-management skills
Excellent communication and interpersonal abilities
Proficient in Microsoft Office Suite
Ability to work independently and as part of a team
High attention to detail and accuracy
Ability to handle confidential information with discretion
Experience in using digital, audio or copy typing
Ability to work under pressure and meet deadlines
Understanding of financial regulations and procedures
Commitment to promoting and implementing equal opportunities policies
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
Type: Contract Location: Tyne and Wear, England
Salary / Rate: Up to £12.59 per hour
Posted: 2024-05-15 23:40:02
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Administrator
Bournemouth Christchurch and Poole Council are currently looking for an experienced Administrator to join their team.
As the Administrator, you will be responsible for providing administrative support to the Children's First Response & MASH Team and the General Hub.
Working Hours
Full and part-time hours are available for this role.
Location
This role is office-based at Poole Police Station or 14a Commercial Road.
Key Responsibilities
Provide administrative support to the Children's First Response & MASH Team and the General Hub
Organize highly sensitive meetings and take accurate minutes
Ensure attention to detail and accuracy while dealing with sensitive information in a highly confidential manner
Provide excellent customer service to both internal and external stakeholders
Manage and maintain accurate records and databases
Requirements
Experience as an Administrator or similar role
Strong interpersonal skills
Highly developed organizational skills
Excellent attention to detail and accuracy
Ability to work under pressure and prioritize tasks
Experience in dealing with sensitive information in a highly confidential manner
How to Apply
If you are interested in this Administrator, please send your CV and a cover letter to the email address provided. ....Read more...
Type: Contract Location: Poole, England
Start: ASAP
Duration: 3 months
Salary / Rate: Up to £14.25 per hour
Posted: 2024-05-15 23:40:02
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Job title - Housing Assistant Location - Newham (London) Contract - Temp - Ongoing Start Date: AsapOur client is looking for a Housing Assistant in London to join their team.
You will be responsible for providing excellent customer service to all internal and external customers as well as providing administrative support to the wider team and managers.Role Includes:
Handle all customer inquiries courteously and professionally through various channels.
Resolve customer complaints and inquiries promptly within set timelines, coordinating with relevant departments when necessary.
Provide information and support to stakeholders to maintain service standards and customer satisfaction.
Identify and address training needs, assist in training delivery, and maintain performance statistics.
Maximise cash collection and ensure adherence to performance targets and standards.
Keep supervisors informed of workload and consistently meet operational requirements.
Prepare documentation, invoices, and financial information accurately and within deadlines.
Ensure compliance with legislation and procedures in debt collection and recovery processes, including identifying cases suitable for recovery and managing legal proceedings when necessary.
Ideal Candidate:
Strong communication skills
Strong Organisational experience
Experience in similar role
If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208966 or send an email to arran.fitchie@servicecare.org.uk ....Read more...
Type: Contract Location: Newham, England
Start: ASAP
Salary / Rate: Up to £20.91 per hour + Umbrella p/h
Posted: 2024-05-15 23:40:02
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An amazing new job opportunity has arisen for a dedicated Company Secretarial Administrator/Paralegal to work in an exceptional private hospital near central London.
You will be working for one of UK's leading healthcare providers
This is one of the UK's largest independent charitable hospitals.
Our commitment to our patients is in the quality of our care, the range of our services and the quality of our consultants and staff
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*To be considered for this position you must hold a post-graduate qualification such as the LPC or chartered secretarial qualification is desirable
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As the Company Secretarial Administrator/Paralegal your key responsibilities include:
To assist with the administration of the Trustee Board including but not limited to, preparing agendas, board packs, minute-taking, and record keeping, under the supervision of the Company Secretary and General Counsel.
This includes attendance at meetings which are scheduled during normal working hours and in the evening
Provide support and assistance as required to the Executive Assistant to the Chief Executive Officer with Board matters
Assist with timely Companies House and Charity Commission filings
Communicate effectively and establish good working relationships across the organisation
Preparation of accurate minutes ensuring dissemination and communication to the appropriate individuals for action, following up of actions in advance of meetings
Provide excellent quality administrative support for the corporate governance and legal compliance of the organisation
Provide administrative support to the Company Secretary and General Counsel
Lead on general administration support including diary management, filing, scanning, mail, action planning and other ad hoc tasks as required
The following skills and experience would be preferred and beneficial for the role:
Expert Microsoft Computer skills - PowerPoint/Word/Excel/Teams
Strong minute taking proficiency
Action plan or progress plan/ tracker recording proficiency
Minimum of 12 months administration experience
Excellent written and verbal communication and presentation skills
Well-developed computer and keyboard skills
Evidence of personal development and achievement of results
Experience of working in corporate governance in a healthcare or charity setting or other complex regulated environment is desirable
Experience of working in a legal team, preferably as a Paralegal is desirable
Experience of working successfully with Board and Executive stakeholders is desirable
The successful Company Secretarial Administrator/Paralegal will receive an excellent salary of £30,757.12 - £38,435 per annum DOE.
This exciting position is a permanent full time role working 37.5 hours a week.
In return for your hard work and commitment you will receive the following generous benefits:
Private healthcare scheme worth up to £20,000 per year
27 days annual leave
Blue Light Card discounts
Interest-free season ticket loans
Cycle to work scheme
Free eye check-up vouchers with contribution towards lenses
Free newspaper and media subscriptions
Local Business discounts
Discount in our Hospice Charity shop
Refer a Friend scheme
Free Cinema Society Membership offering discounted tickets
Personal development and training courses
Annual events and recognition awards
Career progression and increments
For employees joining us from the NHS, we can provide continuation of your NHS pension
Reference ID: 6653
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: West End, England
Start: ASAP
Duration: Permanent
Salary / Rate: £30757.12 - £38435 per annum
Posted: 2024-05-15 23:40:02
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Job title: Fleet Administrator Location: Croydon, CR0 (full time office based) Start Date: ASAP Contract Type: 6 months Weekly Hours: 35 hours per week Work Pattern: Monday - Friday, 09:00am - 05:00pm or 8:00am - 4:00pmWe would like an experienced administrator person with good communication skills, used to working with and assisting a team by providing a full range of administrative and support services, to facilitate the effective and efficient operation a clients fleet teamResponsibilities The post is required to work on the administration of Fleet vehicles and requires excellent organisation skills as well as attention to detail.
You be required to keep records up to date on excel of MOTs, Services, Road tax and action any appointments that need to be scheduledPerson Specification
Excellent Data Entry skills particularly Excel.
Excellent attention to details
Assist others in the department to ensure efficient and effective administrative practices, and resolve administrative and other queries related to the work of the department
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk ....Read more...
Type: Contract Location: Croydon, England
Start: ASAP
Duration: ongoing
Salary / Rate: £13 - £13.89 per hour
Posted: 2024-05-15 23:40:02
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Job Title - Recovery and Arrears Administrator
Location - Seaham, SR7
Contract - Temp 12 week
Hours - 37
Role summary - The Recovery and Arrears Administrator will be responsible for assisting and supporting the Income Team in delivering an effective and customer-focused service to all stakeholders.
The role involves gathering and recording accurate and reliable information to enable the Income and Recovery team to provide a professional and accurate service.
Key Responsibilities:
Assist with preparation of accurate and timely information
Update the housing management and other systems used in the service as and when required ensuring the accuracy of information held therein
Support the team in contacting tenants in the delivery of an effective income and recovery service
Make outbound and take inbound calls as required
Ensure policies and procedures are followed
Assist with the collation and reporting of performance information
Promote and maintain excellent customer relationships, adopting a customer-focused approach at all times and support the team in the development of the service
Be responsible for own professional and personal development
Requirements:
5 GCSEs or equivalent including Maths and English
Experience of working in a team environment
Experience of managing rent arrears and income streams
Experience of working to deadlines
Data Entry Experience
Experience of working in a service delivery environment
Experience of the provision of advice and support to tenants on welfare benefits
Experience in the preparation of performance information
Retrieval of documentation
Competent IT skills
Good communication skills
Knowledge of the current welfare reforms issues
Good administrative and information technology skills
The ability to manage workloads to meet tight deadlines to meet performance targets
Ability to deal with difficult situations in a professional manner
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
Type: Contract Location: Seaham, England
Salary / Rate: Up to £12.56 per hour
Posted: 2024-05-14 23:40:02
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Administrator
Job Description
Worcestershire County Council are looking for an experienced Administrator to join their team.
As an Administrator, you will be responsible for providing administrative support to the Special Educational Needs Team.
Your duties will include:
Undertaking administrative duties to support the SEND Casework Team
Monitoring and maintaining in the information database, supporting the Caseworkers to meet deadlines, and maintaining strong relationships with parents/carers, educational settings and other professionals
Overseeing the administrative process of the annual review system
Responding to online and telephone queries from parents/carers, educational settings, WCF staff and other professionals
Supporting formal and recurrent meetings, booking meeting rooms, preparing the agenda, relevant documentation and minute taking where required
Requirements
The ideal candidate for this role should have:
Experience of working in an administrative role
NVQ Level 2 or equivalent qualification
English and Maths GCSE
An understanding of parental and provider perspectives in relation to children and young people with SEND
How to Apply
If you are interested in this Administrator role, please submit your CV
....Read more...
Type: Contract Location: Worcester, England
Start: ASAP
Duration: 3 months
Salary / Rate: Up to £14.36 per hour
Posted: 2024-05-14 23:40:02
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Job Title - Recovery and Arrears Administrator
Location - First Floor, Spectrum 6, Spectrum Business Park, Seaham, SR7 7TT
Contract - Temp 12 week
Hours - 37
Role summary - The Recovery and Arrears Administrator will be responsible for assisting and supporting the Income Team in delivering an effective and customer-focused service to all stakeholders.
The role involves gathering and recording accurate and reliable information to enable the Income and Recovery team to provide a professional and accurate service.
Key Responsibilities:
Assist with preparation of accurate and timely information
Update the housing management and other systems used in the service as and when required ensuring the accuracy of information held therein
Support the team in contacting tenants in the delivery of an effective income and recovery service
Make outbound and take inbound calls as required
Ensure policies and procedures are followed
Assist with the collation and reporting of performance information
Promote and maintain excellent customer relationships, adopting a customer-focused approach at all times and support the team in the development of the service
Be responsible for own professional and personal development
Requirements:
5 GCSEs or equivalent including Maths and English
Experience of working in a team environment
Experience of managing rent arrears and income streams
Experience of working to deadlines
Data Entry Experience
Experience of working in a service delivery environment
Experience of the provision of advice and support to tenants on welfare benefits
Experience in the preparation of performance information
Retrieval of documentation
Competent IT skills
Good communication skills
Knowledge of the current welfare reforms issues
Good administrative and information technology skills
The ability to manage workloads to meet tight deadlines to meet performance targets
Ability to deal with difficult situations in a professional manner
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
Type: Contract Location: Seaham, England
Salary / Rate: Up to £12.56 per hour
Posted: 2024-05-14 23:40:02
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Job Title: : Housing Repairs Co-ordinators
Locations: London N7 (Office based 5 days a week)
Contract Type: Temp ongoing
Work Pattern: 35 hours per week
Start Date: Asap
To support the Repairs team and to contribute to the efficient running of Property Services by managing the works scheduling administrative process ensuring that maximum standards of customer care are delivered.
Job Role -
Manage and co-ordinate the diaries of Trade Operatives so that workloads can be scheduled, adjusted and managed within the computerised diary system and associated telephony, to make best use of the skills and expertise available.
Diagnosing repairs accurately and raising orders on IT systems to contractors
Answering high volume of calls in a contact centre to ensure targets are met
Providing excellent customer care and handling difficult situations in an open and honest manner
Liaising with other departments, agencies, and contractors as appropriate
Processing service requests in line with policy and providing advice and information to customers
Working pro-actively with team members to improve customer service delivery
Dealing with customer complaints in accordance with the Complaints procedure
Undertaking training, seminars, meetings and other events designed to improve communication and assist with the effective development of the post holder and service area
Contributing towards the overall service objectives and targets of the Housing Repairs Services Team
Candidate Requirements -
Minimum of 1 year's experience of working within a responsive repairs environment and housing management systems
Proven experience of coordinating, managing and maintaining appointments and diaries of maintenance operatives within a fast-paced and pressurised environment.
Strong Customer Service and Administration Skills
Demonstrable customer service skills in a front-line role (face to face or telephony)
Demonstrable knowledge of work planning/scheduling processes and requirements
Proven ability to analyse and solve problems
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk
....Read more...
Type: Contract Location: North London, England
Salary / Rate: Up to £17.38 per hour
Posted: 2024-05-14 23:40:02
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Job Title - Print Officer Location - Nottinghamshire NG2 Contract - Temp - Mid Aug Hours - 37 Role summary - This company is currently seeking a Print Officer to work in the office of the print department.
As a Print Officer, you will be responsible for various tasks including print estimating, account management, invoicing, procurement, and other related duties.
The ideal candidate will have a strong background in print production and management, with excellent organisational and communication skills. Key Responsibilities:
Produce print estimates and quotes for clients
Manage client accounts and maintain strong relationships with customers
Process invoices and ensure timely payment from clients
Procure materials and services required for print production
Coordinate with the print production team to ensure timely delivery of projects
Provide excellent customer service and support to clients
Manage and maintain accurate records and documentation
Stay up-to-date with industry trends and developments
Requirements:
Minimum of 2 years' experience in print production and management
Excellent knowledge of print production processes and techniques
Strong organisational and communication skills
Ability to work independently and as part of a team
Proficient in Microsoft Office and other relevant software
Good understanding of financial and accounting principles
Ability to multitask and work under pressure
Excellent attention to detail
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk ....Read more...
Type: Contract Location: Nottinghamshire, England
Salary / Rate: Up to £12.80 per hour
Posted: 2024-05-13 23:40:02
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Housing Revenue Support Officer6 month contract 37 hours Hybrid £17A local authority are recruiting for a Housing Revenue Support Officer to support the provision of a quality rent administration and management and processing of direct debits for their housing tenants across Adur and Worthing.The Role The focus of this Housing Revenue Support Officer role is to administer the Direct Debit process, calculating payments and amending Direct Debits to reflect any rent account changes.
You will also administer the rent refunds process by calculating refund due, sending out the rent refund claim information and processing the refund requests.
Key tasks and responsibilities will include:
Effective calculation, monitoring and management of Direct Debits payments for our tenants:
Generate Direct Debits (Orchard Housing System)
Check for accuracy and identify required changes, for example linked to housing benefit claims or changes in circumstances
Reconcile and implement any changes
Undertake appropriate banking activities
Interrogation of the rent system to determine arrears cases for recovery action in accordance with the arrears recovery policy.
Production of mail merge letters, reports and statistics
General admin duties, including and not exclusive to filing and scanning, post Assist with end of year processes
Work with others to improve customer service
To organise, deliver and maintain reliable customer service.
The Candidate To be considered for this Housing Revenue Support Officer role, you will require the following skills and experience:
Experience of housing finance including managing direct debits in a housing context
Good, up to date knowledge of welfare benefits systems
Experience of working with our housing management system Orchard (MRI).
A methodical, organised approach to work, self motivation and personal drive to complete tasks
Attention to detail is essential.
Excellent numeracy and data management skills.
Effective planning and organising skills
Able to meet deadlines in a fast-paced, high pressure environment
Good IT proficiency
The Contract This is a temporary Housing Revenue Support Officer vacancy, running until November 2024 initially, though this is likely to be extended or made permanent. The role is 9-5 Monday to Friday and has some flexibility for hybrid working.How to Apply To apply for this Extra Care Relief Scheme Manager role, please email a copy of your CV to lee .
mcmillan @ servicecare .
org.
uk or call on 01772 208 966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Type: Contract Location: Worthing, England
Start: ASAP
Duration: 6 Months
Salary / Rate: £16 - £18 per hour
Posted: 2024-05-13 23:40:02
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Admin - Children's Centre Receptionist
About the Company
London Borough of Islington are seeking a highly motivated and organised individual to join their team as an Admin for their Children's Centre Receptionist.
This company is a leading provider of services and is committed to providing a positive and inclusive working environment for all employees.
Job Description
Provide the first point of contact for all visitors and staff using the centre, welcoming them and providing information or referring to the appropriate member of staff.
Monitor access via the main door of visitors to the centre and ensure that all visitors sign in when they arrive and sign out when they depart.
Undertake clerical work within the office including managing reception, filing and manual administrative systems, photocopying, dealing with incoming and outgoing mail, using appropriate office equipment, typing of reports, letters etc, data inputting and retrieval, handling confidential and sensitive information in accordance with the centre's confidentiality and safe guarding policies and procedures.
Co-ordinate room bookings in the Centre.
Make arrangements for services and professionals using the centre as appropriate, including room booking and booking appointments as instructed.
Monitor and manage your own workload and keep records in an agreed format and up to date.
Answer the telephone as required.
Book appointments for centre managers as required and maintain appointment calendars as instructed.
Requirements
Excellent communication and interpersonal skills.
Strong organisational and time management skills.
Ability to work effectively as part of a team.
Proficient in the use of Microsoft Office Suite.
Ability to handle confidential and sensitive information in accordance with the centre's confidentiality and safe guarding policies and procedures.
Willingness to work out of hours at evenings and weekends as necessary.
How to Apply
If you are interested in this Children's Centre Receptionist role, please submit your CV via email to Ashley.Brown@servicecare.org.uk or call the office on 01772 208 964. ....Read more...
Type: Contract Location: West End, England
Salary / Rate: Up to £16 per hour
Posted: 2024-05-13 23:40:02
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Administrator
Job Description
Gloucestershire County Council are currently seeking an experienced Administrator to join their team on a 6 month contract.
As an Administrator, you will be responsible for answering phone calls, greeting visitors, and performing general administrative duties.
The successful candidate will be expected to work 20 hours per week, Monday to Friday, in the Tewkesbury.
The role will involve typing up minutes, creating newsletters, and other general administrative tasks.
Key Responsibilities
Answering phone calls and directing them to the appropriate person
Greeting visitors and directing them to the appropriate person
Typing up minutes and creating newsletters
Performing general administrative tasks as required
Requirements
Previous experience in an administrative role
Excellent communication skills, both written and verbal
Strong attention to detail
Ability to work independently and as part of a team
Proficient in Microsoft Office Suite
How to Apply
If you are interested in this Administrator job opportunity, please submit your CV
Only shortlisted candidates will be contacted.
....Read more...
Type: Contract Location: Tewkesbury, England
Start: ASAP
Duration: 6 months
Salary / Rate: Up to £14.36 per hour
Posted: 2024-05-12 23:40:02
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Job Title: Complaints Administrator
Location: Westminster
Contract Type: Temp Ongoing
Salary: £20.23 umbrella p/h
Role Overview:
As an Administrative Officer in the Complaints Team, you will play a pivotal role in ensuring the smooth operation of our complaint resolution processes.
Reporting directly to the Complaints Team Manager, you will contribute to handling various administrative tasks related to complaints while upholding the highest standards of customer service.
Key Responsibilities:
Engage with residents via telephone, email, and formal written correspondence, demonstrating a customer-focused approach.
Log new complaints accurately and efficiently, ensuring all necessary information is captured.
Process compensation claims with precision and adherence to established protocols.
Respond to complaints and enquiries from elected members promptly and professionally.
Execute letter writing tasks with meticulous attention to detail, maintaining clarity and professionalism in all correspondence.
Skills Required:
Demonstrated ability to prioritise customer needs and provide effective solutions.
Strong focus on accuracy and precision in all administrative tasks.
Proficiency in crafting clear, concise, and professional written communications.
Proven capability to manage multiple tasks efficiently and meet deadlines consistently.
Ability to work effectively within a team environment, contributing positively to shared goals and objectives.
If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an E-Mail to arran.fitchie@servicecare.org.uk ....Read more...
Type: Contract Location: Westminster, England
Start: ASAP
Salary / Rate: Up to £20.23 per hour + Umbrella p/h
Posted: 2024-05-12 23:40:02
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Job Title: Customer Service Co-Ordinator (General) (Admin and Clerical) Salary: £14.24 P/H LTD Umbrella Hours: 37 Per Week Type: Temporary Ongoing Location: Exeter, EX1 Start Date: ASAP Work Pattern: Monday - Friday | 08:30am - 16:30pm Join our client's Net Zero and City Management Directorate as a Customer Service Co-ordinator.
You will play a vital role in ensuring effective access to the full range of Public Realm services, providing first-point-of-contact support with a strong emphasis on allotments.
If you thrive in a dynamic, customer-focused environment and are eager to support a variety of key administrative tasks, this role is perfect for you. Key Duties and Responsibilities:
Serve as the first point of contact for public enquiries across Public Realm services, including email, phone, and personal contact.
Maintain comprehensive records of interments, assets, allotment sites, tenancy/license details, waiting lists, and more.
Lead the administration and support of the allotment service and arboricultural assets.
Collaborate with other Customer Service Co-ordinators to effectively administer services like Allotments, Bereavement, Parking, Engineering, and PR Assets.
Invoice customers, order supplies, and coordinate debt recovery.
Develop, review, and maintain administrative systems with an emphasis on asset records and mapping.
Support the preparation of data reports for service managers.
Essential Criteria:
Experience providing frontline customer support services.
Experience maintaining records, reporting data, and using office software for transactional services.
Experience with financial systems, including purchasing, invoicing, and debt recovery.
[Desirable] Understanding of Public Realm services such as leisure, play, allotments, parking, and trees.
[Desirable] Familiarity with System thinking and related data requirements.
[Desirable] Knowledge (or ability to be trained in) arboriculture basics, including tree identification and growth habits.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk ....Read more...
Type: Contract Location: Exeter, England
Start: ASAP
Duration: Ongoing
Salary / Rate: Up to £14.24 per hour + Umbrella per hour
Posted: 2024-05-12 23:40:02
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Job Title: Customer Voice Administrator Location: Leyland Contract Type: Temp Ongoing Start date: ASAPAbout the Company This company is a leading provider of housing solutions in the UK.
They are passionate about making a difference in the lives of their tenants and are committed to providing high-quality services to their clients.About the Role The Customer Voice Administrator will be responsible for managing the customer feedback process and ensuring that all feedback is recorded, analysed and acted upon.
This role will involve liaising with various departments within the company to ensure that customer feedback is addressed in a timely and effective manner.Key Responsibilities
Manage the customer feedback process and ensure that all feedback is recorded, analysed and acted upon.
Produce regular reports on customer feedback and present findings to senior management.
Liaise with various departments within the company to ensure that customer feedback is addressed in a timely and effective manner.
Identify areas for improvement in the customer feedback process and implement changes where necessary.
Requirements
Minimum of 2 year's experience in a similar role.
Excellent communication skills, both written and verbal.
Strong analytical skills with the ability to interpret data and produce reports.
Excellent organisational skills with the ability to manage multiple tasks and priorities.
Strong attention to detail with the ability to identify trends and patterns in customer feedback.
If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an E-Mail to arran.fitchie@servicecare.org.uk ....Read more...
Type: Contract Location: Leyland, England
Start: ASAP
Salary / Rate: Up to £16.48 per hour + Umbrella p/h
Posted: 2024-05-12 23:40:02
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Job title - Administrator Location - Ilford, IG1 Contract - Temporary ongoing Hours - Part Time 18 hours - Monday to Friday 13:00-17:00 Start Date: ASAP
We are currently recruiting for a part time Administrator to be responsible for daily distribution of post, allocation of new housing cases, minute taking, co-ordinating Subject Access Requests, Freedom of Information Requests and general admin support.
The ideal candidate should have excellent written and verbal communication skills, experience in Microsoft Excel and Outlook.
This is an office-based role located in Ilford, with afternoon shifts only and a total of 18 hours per week (Monday - Friday).
Duties would include:
Performing daily distribution of post
Allocating new housing cases
Taking minutes during meetings
Co-ordinating Subject Access Requests and Freedom of Information Requests
Providing general admin support
Essential criteria and experience:
Excellent written and verbal communication skills
Experience in Microsoft Excel and Outlook
Ability to work independently and as part of a team
Strong organisational and time management skills
Attention to detail and accuracy
Ability to handle confidential information with discretion
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk ....Read more...
Type: Contract Location: Ilford, England
Salary / Rate: Up to £13.46 per hour
Posted: 2024-05-12 23:40:02
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Administrator
Start date - ASAP
Contract - Initially 3 months
Hours per week - 37 hours per week
Rate of pay - £14.47 per hour
Job Description
The Funding & Compliance Officer will be responsible for managing a rota of staff providing face-to-face services, email, and phone cover.
The successful candidate will work with coordinators to ensure the integrity of the database by monitoring data inputting.
Key Responsibilities
Manage a rota of staff providing face-to-face service at two locations, email, and phone cover
Work with coordinators to ensure the integrity of the database by monitoring data inputting
Supervise Customer Service Advisors and coordinate outreach events to promote the service in the community
Ensure residents can access the service through enrolment and be part of the team of coordinators
Coordinate the rota including cover of reception and the development of the business support operation
Ensure that all courses, events, and examinations have a room booked, tutors are supported, and resources are maintained
Provide information and reports to the Leadership team, including on outreach and learner feedback
Requirements
Experience in providing excellent customer service
Strong communication and interpersonal skills
Ability to work under pressure and manage multiple tasks
Excellent organisational skills and attention to detail
Proficient in Microsoft Office Suite
Experience in data inputting and database management
Apply Now
If you are an experienced administrator with a passion for customer service and database management, this is the perfect opportunity for you.
Apply now and join this company's team of dedicated professionals. ....Read more...
Type: Contract Location: Slough, England
Start: ASAP
Duration: 3 months
Salary / Rate: Up to £14.47 per hour
Posted: 2024-05-09 23:40:02
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Band 8a - Patient Safety and Compliance Senior Manager Humber Teaching NHS Foundation Trust Nursing and Quality DirectoratyTrust Headquarters Full-time, Monday - Friday, £35phThe main responsibilities include:
To present confidently to large groups and delegations, public forums/media
Demonstrate Executive Management and Board level report writing skills
Demonstrate the ability to influence when conflicting views need to be brought to a consensus/ conclusion to achieve appropriate objective
Ensure patient and carer voices and experience are incorporated into reviews of quality compliance and patient safety
Ensure approaches to patient safety and quality improvement are coproduced.
Requirements:
Clinical Governance experience
Able to write high standard reports
Ideally, a registered clinician but a very experienced manager will be considered
Hybrid working to be discussed with successful candidate
We offer a £250 bonus for starting a contract with SCS.Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk ....Read more...
Type: Contract Location: Hessle, England
Start: ASAP
Duration: 6 Months +
Salary / Rate: Up to £35 per annum + £250 welcome bonus
Posted: 2024-05-08 23:40:02
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Job title - Technical Support Officer
Location - Hackney, E8
Contract - Temporary ongoing
Hours - Full Time 35 hours
Start Date: ASAP
We are currently recruiting for a Technical Support Officer to provide administrative support for the Resident Safety Team.
The successful candidate will be responsible for managing diaries, drafting letters and responding to enquiries, monitoring compliance, writing reports, project support and uploading documentation to a compliance database.
Duties would include:
Manage diaries and draft letters
Respond to enquiries and monitor compliance
Write reports and provide project support
Upload documentation to a compliance database
Build solid working relationships with a variety of people
Liaise directly with residents and others, mostly over the phone but also working face to face
Prioritise a range of issues and a competing workload
Develop and maintain high-quality administrative and management information systems to support the work of the team
Ensure that all key project documentation is filed in accordance with council procedures
Work in conjunction with relevant senior officers to ensure that administrative and project support is provided to cover the requirements of different workstreams within the team
Support the Resident Safety team in developing ongoing improvements to digital record-keeping, migrating key documents to new systems as required, and contributing to the development of new procedures
Essential criteria and experience:
Experience in supporting the Resident Safety team in developing ongoing improvements to digital record-keeping, migrating key documents to new systems as required, and contributing to the development of new procedures
Experience in working in conjunction with relevant senior officers to ensure that administrative and project support is provided to cover the requirements of different workstreams within the team
Experience in responding to enquiries and monitoring compliance
Experience in writing reports and providing project support
Experience in uploading documentation to a compliance database
Ability to liaise directly with residents and others, mostly over the phone but also working face to face
Experience in developing and maintaining high-quality administrative and management information systems to support the work of the team
Ability to ensure that all key project documentation is filed in accordance with council procedures
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk
....Read more...
Type: Contract Location: City of London, England
Salary / Rate: Up to £18.52 per hour
Posted: 2024-05-08 23:40:02
