Are you an Administrator seeking a new challenge? Do you have previous experience working within a Healthcare setting? Service Care Solutions are pleased to present an exciting opportunity supporting our established client to recruit an experienced Renewals Administrator for a Temp to Perm opportunity, following successful completion of an initial 12-Week LOCUM Period.
The successful candidate will support patients with helpline enquiries using a range of platforms, providing quality and timely support.
They will play a key role in assisting patients through their treatment pathway.
This is a full-time opportunity, based in the Lincoln area.
Our Client are a private healthcare provider specialising in the assessment, diagnosis and treatment of ADHD, providing services both in-person and remotely on a national scale.
The service is patient-focused and provides a world class service to their patients.
Job Purpose: Renewals Administrator Pay: Initial 12 Weeks - £12.27 p/h | Post-12 Weeks - £13.00 p/hBonus: £150 SCS Welcome BonusLocation: Nettleham, LincolnWorking Hours: Monday to Friday, 08:00-16:00 OR 09:00-17:00Contract: 37.5 hours per weekThe post holder will work as part of the specialist team providing world class patient service to patients and key stakeholders. Key Responsibilities:
Managing inbound enquiries through platforms such as the telephone, social media, live chat and email.
Assisting the enquirer to become more aware of our services and the structured, managed payment options available.
Working with our patients, helping them arrange appointments and assisting them to document their medical progress through the treatment pathway.
Managing the admin that accompanies this busy role, such as electronic filing of documents and answering emails
Liaison with Key Stakeholders including Senior Secretaries, Office and Clinical Team, NHS
Preparing Invoices
Oversight of the clinical diary
Essential
Previous experience within an Administrative/Helpline role
Up-to-Date Vaccinations against COVID 19
Proficient using MS Office Suite
Benefits
Intrinsic reward of being part of a team that helps people through their individual patient journey
Provided high specification IT including as a minimum: (Laptop & Secure VOIP desktop) phone
Monthly Payroll
£250 training allowance
Excellent pay rates
Exceptional referral bonuses
Specialists mental health consultants offering single point of contact
Frequent notifications for upcoming opportunities via text and email
PAYE payment options available
Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
FREE DBS disclosures provided via fast track online services
Access to our resource; a 4-berth static caravan located in the Peak District, free for the use of our staff providing respite, a chance to ‘take time out' or just to have a free vacation in a super location
Bonuses
£150 Welcome bonus
£250 Referral bonus
£150 Agency switch bonus
*Terms and conditions apply.
The listed bonuses are paid via Service Care Solutions. ....Read more...
Type: Contract Location: Lincoln, England
Start: ASAP
Duration: 3 Months +
Salary / Rate: Up to £12.27 per hour + £150 Welcome Bonus
Posted: 2023-09-26 15:31:53