Do you have customer service experience within a premium retail environment? Do you have a genuine love for sustainable fashion?Service Care Solutions are working with one of our established clients to recruit a Retail Sales Advisor for an outstanding, sustainable Retail Store.
Reporting to the store manager, the successful candidate will be brand ambassadors, reflecting the brand ethos, and creating a warm and friendly environment - all whilst providing exceptional advice and service to every customer.Location: Elizabeth Street, London, SW1W 9NZ Pay: £24,000 - £27,000 per annum dependent on experience + £250 Welcome Bonus Contract: Permanent | Full-Time Hours: 09:30 - 17:30 | Monday - Sunday | Includes 1-2 weekend days a monthAbout your Employer: Established for more than 5 years, the company's whole focus is on their customer, their team, and our planet.
From the beautiful clothes in natural fabrics, to our welcoming store environment and super friendly team.
Everything they do is about sustainability, stylish simplicity, and comfort, as well as focusing on caring for our people and our planet. Essential:
Customer focused approach with previous experience in a premium retail environment
A ‘people-person' who has no problem engaging with customers
Excellent Verbal and Written Skills
A confident communicator, with patience, empathy and a calm demeanour
Desirable: Customer Service/Sales Advisor - 1 year minimum, ideally in a premium store
Job Responsibilities:
Providing all customers with excellent Customer Service
Ensuring full understanding of the brand strategy, values, and visions
Ability to handle stock, ordering and processing returns
Confidence in opening and closing the stores, giving support where necessary
Competent with computer/website/till logistics
Being responsible for own H&S, and ensuring that all H&S processed are followed in store
Communication of customer feedback to the buying and merchandising teams
Replenishing stock and keeping the shop floor clean and tidy
Employee Benefits
23 days annual leave + 8 bank holiday days
Your Birthday off
Discretionary annual bonus scheme
Generous Staff Discount of up to 40% off and Sample Sales
Generous Friends and Family Discount
Company Pension Scheme
Regular Team Social Events and Seasonal Parties
Real Living Wage Employer
At SCS, we believe in rewarding your loyalty and hard-work!
£150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
£250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of two weeks in your new placement.
£750 Referral Bonus - Simply refer your friend.
If they get the role, we'll give you up to £750!
To Apply: Please contact Eleanor: eleanor.binns@servicecare.org.uk | (01772) 208 963 ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £25000.00 - £27000.00 per annum + £250 Welcome Bonus
Posted: 2024-07-02 12:20:17
