• Customer Liaison Case Manager

    Job Title: Customer Liaison Case Manager Contract Type: Temp -Ongoing Work Pattern: 35 Hours Per Week Start Date: AsapService Care Solutions are looking for a Customer Resolutions Officer on behalf of our client to join a team in London. You will be responsible for delivering a high-quality customer service to customers needing support during reported complex repairs.Job Role - To proactively collaborate with residents to surmount barriers and facilitate repairs. To handle cases related to ....Read more...
    Type: Contract Location: Ealing, England Start: ASAP Salary / Rate: Up to £21.65 per hour + Umbrella p/h Posted: 2024-06-24 14:30:38

  • Customer Resolutions Officer

    Job Title: Customer Resolution Officer Contract Type: Temp -Ongoing Work Pattern: 35 Hours Per Week Start Date: AsapService Care Solutions are looking for a Customer Resolutions Officer on behalf of our client to join a team in London. You will be responsible for delivering a high-quality customer service to customers needing support during reported complex repairs.Job Role - To proactively collaborate with residents to surmount barriers and facilitate repairs. To handle cases related to d ....Read more...
    Type: Contract Location: Ealing, England Start: ASAP Salary / Rate: Up to £30000 per annum Posted: 2024-06-24 14:28:35

  • Contact Centre Advisor

    Job Title: Contact Centre Advisor Locations: Pitsea, Essex SS13 (Hybrid after training) Contract Type: Temp on going Work Pattern: Full time 35 hours We are looking for a contact centre advisor on a temporary term contact. The successful candidate will be responsible for being the first point of contact for all residents contacting the Contact Centre regarding repairs and residential enquiries. You will provide appropriate advice and information through different communication channels s ....Read more...
    Type: Contract Location: Basildon, England Salary / Rate: £13.22 - £13.40 per hour Posted: 2024-06-24 10:14:41

  • Customer Service Advisor (Grade 4)

    Job Title: Customer Service Advisor Location: Liverpool Contract: Temp - ongoing Salary: £14.86 Umbrella p/h Service Care Solutions are looking for a Customer Service Advisor for our clients in Liverpool. You will be responsible for delivering excellent customer service and provide resolutions o enquiries. Key Responsibilities: To oversee individual inquiries, grievances, and customer requests. To actively contribute to the ongoing enhancement of customer access to high-quality, co ....Read more...
    Type: Contract Location: Liverpool, England Start: ASAP Duration: 3 Months Salary / Rate: Up to £14.86 per hour + Umbrella p/h Posted: 2024-06-20 08:34:11

  • Customer Service Advisor - Housing Repairs

    Job Title - Customer Service Advisor - Housing Repairs Location - Reading RG1 Contract - Temp - Mid Dec Hours - 37 Role summary - This company is looking for a highly motivated and skilled individual to join their team as a Customer Service Advisor - Housing Repairs. The successful candidate will be responsible for providing excellent customer service to tenants and homeowners who require assistance with their housing repairs. Key Responsibilities: Answering and resolving customer e ....Read more...
    Type: Contract Location: Reading, England Salary / Rate: £15 - £15.26 per hour Posted: 2024-06-20 08:33:26

  • Customer Complaint Officer

    Service Care Solutions are looking for a Customer Complaint Officer to work within the Lancashire Constabulary on an initial 6-week contract.Location: PrestonJob Role/Responsibilities:To provide a high quality, efficient and effective service delivery to customers. To ensure compliance with all regulations, policies and procedures and national guidance in respect of complaints. Provide, promote and demonstrate a high-quality customer focused approach to all aspects of the role, ensuring re ....Read more...
    Type: Contract Location: City of Preston, England Start: ASAP Duration: 6 weeks Salary / Rate: Up to £13.87 per hour Posted: 2024-06-19 12:30:46

  • Customer Fulfilment Centre Advisor

    Job Title - Customer Fulfilment Centre Advisor Location - Reading RG1 Contract - Temp - End of Aug Hours - 37 Role summary - The Customer Fulfilment Centre Advisor will be responsible for providing excellent customer service to residents who are enquiring about their council tax and housing benefits. The successful candidate will be required to handle a high volume of calls and emails and will need to have excellent communication skills and attention to detail. Key Responsibilities: H ....Read more...
    Type: Contract Location: Reading, England Salary / Rate: £13.47 - £16.26 per hour Posted: 2024-06-19 08:34:51

  • Service Manager

    Job title: Service Manager Location: Chorley Contract Type: Perm - Full time Salary: £35k - £40kJob Description This company is seeking a highly motivated Service Manager to join their team. The successful candidate will be responsible for overseeing the delivery of services to clients, ensuring that all service level agreements are met and exceeded. Key Responsibilities Manage the delivery of services to clients Ensure that all service level agreements are met and exceeded Manage a team ....Read more...
    Type: Permanent Location: Chorley, England Start: ASAP Salary / Rate: £35000 - £40000 per annum Posted: 2024-06-14 14:41:39

  • Customer Service Advisor

    Job title: Customer Service Advisor Location: London (Hammersmith) Contract Type: Temp Salary: £21.48 umbrella p/hOur client is currently seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor. The successful candidate will be responsible for providing exceptional customer service to clients and customers, resolving issues and queries in a timely and efficient manner.Key Responsibilities: Answering incoming calls and responding to customer ....Read more...
    Type: Contract Location: Hammersmith and Fulham, England Start: ASAP Salary / Rate: Up to £21.48 per hour + Umbrella p/h Posted: 2024-06-12 14:43:39

  • Complaints Officer

    Job Title - Complaints Officer Location - Eastleigh Contract - Permanent Hours - 37 Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and fair resolution. The successful candidate will become an integral part of a team committed to enhancing customer satisfaction and loyalty ....Read more...
    Type: Permanent Location: Eastleigh, England Salary / Rate: Up to £30899.7300 per annum Posted: 2024-06-12 13:36:43

  • Customer Contact Advisor

    Job Title: Customer Contact Advisor Salary: £14.43 PAYE Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Eastleigh, SO50 Start Date: ASAPJoin our client's dynamic team as a Customer Contact Advisor, where you will be at the forefront of delivering exceptional customer service. Your role is pivotal in ensuring customer satisfaction by handling various types of contact and resolving inquiries efficiently.Key Duties and Responsibilities: Provide front-line service for customer inqui ....Read more...
    Type: Contract Location: Eastleigh, England Start: ASAP Duration: Ongoing Salary / Rate: Up to £14.43 per hour + PAYE Posted: 2024-06-11 12:16:42

  • Complaints & Correspondence Officer

    Job title: Complaints and Correspondence Officer Location of the job: Lewisham SE6 (3 days office 2 work from home) Contract type: 3 Months (potentially ongoing) Weekly hours: Full time Working hours and breaks: Monday-Friday 9 until 5 Start date: 24/06/2024Our client are looking for a candidate to provide support to repairs services, complaint respondents and ensure complaint responses are within the statutory timescales. To negate and prevent the escalation of the complaint through a high le ....Read more...
    Type: Contract Location: Lewisham, England Salary / Rate: £18 - £19 per hour Posted: 2024-06-11 10:49:44

  • Complaints Customer Services Advisor

    Job Title: Complaints Customer Services Advisor Locations: London N7, Contract Type: 3 months temporary Work Pattern: Monday-Friday 35 hours per week Start Date: ASAPThe Role Summary This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the team you will work with our customers, internal and external stakeholders to ensure complaints handling excellence that facilitates early resolution and embraces continuous ....Read more...
    Type: Contract Location: North London, England Salary / Rate: Up to £22.62 per hour Posted: 2024-06-11 08:07:58

  • Service Improvement Lead

    Job title: Call Centre Service Improvement Lead Location: London SE1 (Mainly working from home with occasional meeting in London once a quarter) Start Date: ASAP Contract Type: Temporary Weekly Hours: 36 hours per week Job Purpose The Service Improvement Lead will be responsible for leading the activities, actions, and identifying changes within the contact centre department. This is a technical role that requires a good understanding of contact centre operations and how they run. ....Read more...
    Type: Contract Location: City of London, England Salary / Rate: £27.88 - £30.24 per hour Posted: 2024-06-10 13:11:57

  • Complaints Investigators

    Job Title: Complaint Investigator Location: Ealing Contract Type: Temporary Ongoing Salary: £21.65 Umbrella p/hOur client is seeking a Complaints Investigator to join their team. The successful candidate will be responsible for investigating and resolving all stages of complaints in a fair and impartial manner.Key Responsibilities: Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service stand ....Read more...
    Type: Contract Location: Ealing, England Start: ASAP Salary / Rate: Up to £21.65 per hour + Umbrella p/h Posted: 2024-06-10 12:56:10

  • OPCC Customer Service Support Officer

    Job Advertisement: Customer Service Support Officer Service Care is recruiting on behalf of our client, the Office of Police and Crime Commissioner for Devon and Cornwall , for a Customer Service Support Officer. This position offers a pay rate of up to £15.74 per hour. Position: Customer Service Support Officer Hours: 37 hours per week, Monday to Friday Pay Rate: Up to £15.74 per hour Client: Office of Police and Crime Commissioner for Devon and Cornwall About the Role: As a Customer Ser ....Read more...
    Type: Contract Location: Exeter, England Salary / Rate: £14 - £15.47 per hour Posted: 2024-06-05 12:15:57

  • Customer Service Advisor

    Job Title - Customer Service Advisor Location - Loughborough LE11 Contract - Sept 2024 Hours - 20 Role summary - This company is seeking three part-time Customer Service Advisors to join their team to handle enquiries from the public. The successful candidates will be responsible for providing information and advice in a busy customer service environment, preferably over the phone. The role requires excellent communication and listening skills, as well as the ability to handle a range of ....Read more...
    Type: Contract Location: Loughborough, England Salary / Rate: Up to £11.44 per hour Posted: 2024-05-31 08:15:48

  • Customer Service Officer

    Job title - Customer Service Officer Location - Epsom, KT17 Contract - Temporary Hours - Full time 35 hours per week (Monday - Friday) - office based for first few weeks then transition to hybrid working after training period) Start Date: ASAPI am currently recruiting for a Customer Service Officer on behalf a client based in Epsom. You will need outstanding customer service skills, along with excellent IT capabilities. You must have a strong commitment to customer service, as you will be foc ....Read more...
    Type: Contract Location: Epsom, England Start: ASAP Duration: ongoing Salary / Rate: £13 - £14 per hour Posted: 2024-05-29 16:10:41

  • Front Counters Assistant

    Service Care Solutions are looking for a Front Counters Assistant to work within the Lancashire constabulary on a 6-week initial contract.Location: Blackburn (Multiple Locations)Job roles/Responsibilities: To provide a professional, multifunctional face to face customer service to both the public and Constabulary colleagues. Be the initial contact for crime victims and the public, prioritizing public safety. Receive and document emergency and non-emergency incident reports. Record crimes a ....Read more...
    Type: Contract Location: Blackburn, England Start: ASAP Duration: 6-weeks Salary / Rate: Up to £14.27 per hour Posted: 2024-05-28 17:23:20

  • Customer Resolution Officer

    Job Title: Customer Resolutions Officer Location: Southwark, SE1 Contract Type: temp contract 3 - 6 months Weekly Hours: Full time 37 Hours per week (Monday to Friday)This role is working as part of a small team to deliver the customer resolution service. The customer resolution officer will be responsible for investigating and responding to customer feedback and resolving complaints having opportunity to make a genuine difference to the customers experience. Key Duties - Investigate an ....Read more...
    Type: Contract Location: Southwark, England Start: ASAP Duration: ongoing Salary / Rate: £16 - £17 per hour Posted: 2024-05-23 15:40:08

  • Repairs Resolution Officer LBS-008

    Job Title: Repairs Complaints Officer Locations: Southwark, SE1 Contract Type: Temporary ongoing Work Pattern: 37 hours per week Start Date: ASAPA new opportunity has become available for an Repairs Complaints Officer to help with answering stage one complaints and members enquiries on behalf of repairs and engineering services. Job Responsibilities - To support the Repairs Resolution Manager in the implementation of systems, policies and processes which encourage ‘right first ....Read more...
    Type: Contract Location: Southwark, England Start: ASAP Duration: ongoing Salary / Rate: £18 - £19 per hour Posted: 2024-05-21 08:57:25

  • Complaints Officer

    Job title - Complaints Officer Location - Liverpool Contract - Temporary - 3 Months Start Date: ASAP Pay Rate: £21.05 Umbrella p/h Job Description: Our client is currently seeking a highly motivated and experienced Complaints Officer to join their team. As a Complaints Officer, you will be responsible for managing and resolving complaints from customers in a timely and efficient manner. This role requires excellent communication skills, attention to detail and the ability to work under press ....Read more...
    Type: Contract Location: Liverpool, England Start: ASAP Salary / Rate: Up to £21.05 per hour Posted: 2024-05-20 12:56:51

  • Customer Service Advisor - Grade D

    Job Title - Customer Service Advisor Location - Derby DE1 Contract - Temp - 6 months Hours - 25 or 37 Role summary - This company is seeking a highly motivated and enthusiastic Customer Service Advisor to join their team. As a Customer Service Advisor, you will be responsible for delivering a face-to-face service from the company's reception. You will assist customers to access services and complete online application forms, provide advice and signpost information, and handle a wide ran ....Read more...
    Type: Contract Location: Derby, England Salary / Rate: Up to £12.59 per hour Posted: 2024-05-17 10:03:24

  • Customer Enabling Service Advocate

    Job Title - Customer Enabling Service Advocate Location - Sunderland SR1 Contract - Temp - Sept Hours - 37 Role summary - This company is looking for a highly motivated and customer-focused individual to join their team as a Customer Enabling Service Advocate. As a Customer Enabling Service Advocate, you will be responsible for providing a range of complex customer service functions and digital interface responsibilities. You will be working closely with internal and external partners to ....Read more...
    Type: Contract Location: Sunderland, England Salary / Rate: Up to £12.59 per hour Posted: 2024-05-16 12:47:55