Engineering Employment

Senior Customer Success Manager

The company mission is to transform the construction industry, reducing waste and improving efficiency through data driven technology.

Their platform enables suppliers to optimise material use, enhance quality, and lower environmental impact.



You will report directly to senior leadership and offers the opportunity to grow into a leadership role in Customer Success.

The role involves:

Supporting executive leadership during sales engagements

Representing the company to customers and industry stakeholders

Managing technology pilots and training users

Identifying customer needs to drive product improvements and revenue

Acting as a key contact for clients, guiding them through platform updates

Attending industry events and conferences



Requirements

Experience in the construction industry, particularly in selling to ready mix concrete producers

Strong interpersonal skills to build and maintain client relationships

Proficiency in computer applications and data analysis

Ability to prepare reports, schedules, and strategic plans

Fluency in Italian, French, or Portuguese, beneficially

Technical background in data or materials science

Travel across the UK and Europe expected


  • Start: ASAP
  • Duration: Permanent
  • Rate: 65000-90000 Per Annum Hybrid role (minimum 2 days a week in London)
  • Location: central London, England
  • Type: Permanent
  • Industry: Engineering
  • Recruiter: Engineering Employment
  • Tel: 0845 4677 461
  • Email: to view click here
  • Reference: 2726
  • Posted: 2025-03-26 15:05:43 -

  • View all Jobs from Engineering Employment


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