IT Service Delivery Technician required to provide on-site support of IT Systems from installation, maintenance and troubleshooting of hardware and software.

You will resolve incidents as well as supporting office and home employees

Skills
Trouble shoot printers, copiers and scanners.
Mobile phone user support.
Bit locker and NTFS security setting and permissions.
IT qualification
Windows systems experience.
Desktop support and installation.
Hardware and Windows OS.
Security knowledge including end point protection, data protection and encryption tools.
User support experience in a busy office environment.
Active Directory, Group Policy, Citrix, Virtualisation, TCP/IP, Windows Server, WiFi.

Responsibilities
End-user issue support response to requests from helpdesk ticketing system.
Technical support and fault diagnosis.
IT equipment Installation and configuration.
Install, configure and administer various Microsoft Windows systems.