Home Options Officer
Location: Civic Building (Agile Working)
Contract: Temporary
Hours: Full-time, 37.5 hours per week
Pay Rate: £19.08 LTD / £15.99 PAYE per hour

We are working on behalf of our client to recruit a Home Options Officer to join their dynamic team.

This role is focused on homelessness prevention and supporting individuals in accessing suitable housing solutions.

If you're passionate about helping people and making a real difference, this could be the perfect opportunity for you.

Role Overview:
As a Home Options Officer, you will provide comprehensive frontline advice and support to customers, focusing on preventing homelessness.

You'll work closely with a range of partner agencies to secure positive outcomes and help individuals achieve sustainable housing solutions.

Key Responsibilities:

• Offer tailored advice to customers to prevent homelessness by retaining existing accommodation or sourcing alternatives.


• Collaborate with agencies to support rough sleepers and individuals facing complex housing challenges.


• Provide specialist advice and support for customers experiencing domestic abuse.


• Conduct housing assessments and issue decisions in line with the Homelessness Reduction Act 2017.


• Maintain accurate records, communicate decisions effectively, and manage caseloads efficiently.


• Liaise with landlords, healthcare providers, and partner agencies to facilitate successful housing outcomes.


• Undertake property inspections and ensure compliance with housing standards.

What We're Looking For:

• Proven experience working in a similar housing or homelessness prevention role.


• Knowledge of housing legislation and homelessness reduction strategies.


• Strong communication skills, with the ability to manage competing priorities effectively.


• Proficiency in Microsoft Office applications (Word, Excel, Outlook).


• A full UK driving license and access to a vehicle for business use.

This is an exciting opportunity to join a forward-thinking team and contribute to impactful homelessness prevention initiatives.

How to Apply:
If you are interested in this position and meet the criteria outlined above, please send your CV today for immediate consideration.

For more information, please contact George at Service Care Solutions on 01772 208 966 or email George.Westhead@servicecare.org.uk.