Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Passenger Assistant with Wigan Council

Wigan Council are currently looking for someone who is happy to work 15 hours per week.

Join #TeamWigan and make a difference! We are looking for compassionate and dedicated Home to School Passenger Assistants to escort children and young people with special educational needs, learning disabilities, and physical disabilities to their schools in and around the borough.

This role involves providing safe, comfortable, and reliable transit for students, and it is ideal for someone who values patience, empathy, and excellent communication skills.

Key Details:

• Position: Home to School Passenger Assistant


• Service: Local Kitchen, Transport & Road Safety (LTRS)


• Hours: Usual shifts are 7:30 AM - 9:30 AM and 2:30 PM - 4:30 PM, though this may vary.


• Contracted Hours: Minimum 15 hours per week, with the flexibility required for potential route changes.


• Location: Pick-up and drop-off are from your residence.

Role Responsibilities:

• Escort children safely on and off the vehicle, ensuring a calm and secure environment throughout the journey.


• Work one-on-one or with small groups, adapting to a range of disabilities and complex needs.


• Communicate effectively with children, carers, families, and school staff, building positive relationships.


• Handle challenging behaviors, reporting incidents accurately and promptly.


• Follow all safeguarding and GDPR guidelines to protect the well-being and privacy of those in your care.

Requirements:

• Strong understanding of safeguarding for vulnerable children.


• Physical capability to assist passengers as needed (e.g., bending, stretching, lifting).


• Excellent communication skills, reliability, and a positive attitude toward adapting to changing routes.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.


• We operate nationwide working with both public and private domains.


• All Compliance paid for including DBS and Social Work registration.


• We operate 3 payrolls per week


• Bring your Job to us bonus of £250


• Refer a friend Bonus of £250