Are you an experienced Administrator seeking a dynamic opportunity? Service Care Solutions have a fantastic opportunity for an experienced Administrator/Minute Taker to join Stoke-On-Trent City Council on a full time basis.

This will be an initial contract for 6 months, with a view to be extended, based in Stoke-On-Trent, offering a pay rate of £15.81 per hour.

As a Team Co-ordinator within Children and Family Services, you will play a vital role in providing efficient and effective support to designated teams, contributing to the smooth operation of Children's Social Care.

Your responsibilities include delivering excellent customer service, managing enquiries and referrals, and ensuring the coordination of various administrative tasks.

Pay: £15.81 per hour
Working Hours: Mon-Fri 9-5, 37 hours per week
Location: Civic Centre, Stoke-On-Trent, ST4 1RN

Duties:

• Maintain systems and processes to facilitate the smooth running of social work teams.


• Act as the first point of contact for enquiries and referrals, handling complex queries with professionalism and discretion.


• Take minutes in meetings


• Keep abreast of children's and families' circumstances to address queries effectively.


• Coordinate diaries, appointments, and meetings for team members.


• Ensure compliance with key statutory requirements, such as child protection visits and reviews.


• Facilitate case planning meetings and maintain accurate records.


• Manage financial payments and administrative tasks.


• Organise transport and appointments for families as required.


• Establish cover arrangements for team members.


• Handle correspondence and maintain office equipment and supplies.

Person Specification:

• Good standard of education with excellent numeracy and literacy skills.


• Demonstrated experience of positive working relationships.


• Excellent oral and written communication skills.


• Experienced in minute taking for meetings


• Ability to work independently and as part of a team.


• Strong administrative skills and ability to manage priorities.


• Proficiency in computer literacy and information management systems.


• Ability to write concise reports and summarize information.


• Knowledge of and sensitivity to the needs of vulnerable children and families.


• Commitment to equality of opportunity and the Equality Act 2010.


• Confidence in fulfilling spoken aspects of the role in English.

If you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on 01772208964 or send your CV to kat.shah@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.