Job Title: HR Services Assistant
Location: Bradford
Contract Type: Temporary Ongoing
Weekly Hours: 37
Working Hours: 09:00 - 17:00
Start Date: ASAP
Salary: 27-28k Per Annum

Key Responsibilities:
Shared Services:

• Serve as the first point of contact for all people-related queries throughout the colleague lifecycle.


• Manage queries with a "right first time" approach.


• Provide advice on people policies, practices, and procedures.


• Process all new starters and leavers.


• Maintain 100% accuracy in employee records within the HR system.


• Ensure confidentiality and compliance with data protection laws (GDPR).


• Provide administrative support to the HR Business Partner (HRBP) team.


• Ensure timely and accurate data processing for monthly payroll.


• Support the management of benefits systems and assist colleagues as needed.

Onboarding:

• Support the full recruitment lifecycle.


• Manage job adverts and provide updates on candidate progress.


• Prepare offer letters and contracts within 24 hours.


• Oversee all stages of onboarding to ensure an exceptional experience for new hires.


• Work collaboratively with internal and external stakeholders.

Learning & Development:

• Support the learning and development team with updating apprenticeship records and managing the Learning Management System (LMS).


• Organize training sessions and manage attendance.


• Answer basic queries related to learning and development.


• Log and track requests for qualifications or conferences.


• Manage induction programs for new starters.

Various:

• Assist with key initiatives and projects across the People team.


• Provide ad-hoc support to the wider People team as needed.

Core Focus: Your role involves overseeing HR processes such as administration, onboarding, and compliance, while supporting colleagues and leaders with policies and procedures.

You'll play a vital role in helping us provide excellent services to both employees and customers.

Essential Skills:

• Strong administrative and organizational abilities.


• Ability to handle pressure and manage a high volume of tasks.


• Strong multitasking and prioritization skills.


• High levels of confidentiality and professionalism.


• Proficiency in Microsoft Office Suite and experience with HR systems.


• Attention to detail and excellent communication (both verbal and written).


• Strong relationship-building and stakeholder management skills.


• Excellent problem-solving abilities with a solution-focused mindset.


• Ability to take ownership of tasks and follow them through to completion.

Desirable:

• CIPD Level 3 qualification.


• Experience in a People Admin function.

• Hybrid working: 2-3 days a week in the office (Shipley/Bradford).


• A chance to make a tangible impact while working in a collaborative, inclusive environment.