Hostel Support Officer
Gosport, Portsmouth
Homelessness
12 Weeks
09:00 to 17:30
Looking for a dynamic opportunity in Gosport? We have a vacancy for a Hostel Support Officer with the Local Authority, providing essential tenancy support to residents in a busy hostel environment.

THE ROLE
As a Hostel Support Officer, you'll manage and support residents within the Council's hostels, ensuring efficient management and income maximisation.

• Manage a caseload, providing short-term tenancy support.


• Oversee rent accounts and assist residents in moving to permanent accommodation.


• Ensure hostel standards are maintained, including repair and maintenance.


• Assist residents in using hostel facilities effectively.


• Monitor and address any breaches of resident contracts.


• Conduct and manage risk assessments for residents.


• Support the overall management and operation of the hostel.

THE CANDIDATE
We seek a candidate with prior experience in a similar role, particularly in housing and tenancy support.

• Experience working with individuals with complex needs.


• Knowledge of homelessness issues and the welfare benefit system.


• Strong verbal and written communication skills.


• Proficiency in IT, including Microsoft Office.


• Ability to work under pressure with high accuracy and consistency.

As the role involves work across two separate services, you will require transport to travel between the two sites as well as an enhanced DBS.

THE CONTRACT

• 09:00 to 17:00, Monday to Friday


• 12 Weeks, Temp to Perm

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee .

mcmillan @ servicecare .

org .

uk or call on 01772 208966

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee .

mcmillan @ servicecare .

org .

uk or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!