Service Care Solutions Ltd
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Referrals and Case Officer

Service Care Solutions are looking for a Case Officer to working within the Lincolnshire Police on a 12-month contract.

Location: Gainsborough

Job role/responsibilities:
To manage a caseload of referred individuals, undertaking structured assessments to identify needs, risk and vulnerability; develop, deliver, source and coordinate planned interventions to meet those identified needs, undertaking ongoing reviews to identify any changes to need and responding accordingly.



  • Build strong relationships with individuals moving away from offending or risky lifestyles by being clear, consistent, honest, supportive, and fair, addressing their offending through recognised pathways and personal vulnerabilities.

  • Explain options to cohort members, enabling them to make their own choices towards their identified destinations.

  • Have detailed knowledge of TIL interventions, proactively managing, sourcing, directing, and delivering them for a willing caseload.

  • Undertake structured assessments with partners and service providers to identify needs, vulnerabilities, and risks for allocated caseloads.

  • Ensure robust case management with timely and accurate recording of assessments, plans, interventions, and reviews to demonstrate activity and outcomes.

  • Use empathy, compassion, and personal experience to influence offender behaviour.

  • Monitor and review case progress, using professional judgment to identify changes in need, risk, or vulnerability, and update police teams or partners as required.

  • Represent Lincolnshire Police at relevant multi-agency forums.

  • Share information with other departments/agencies according to guidelines, actioning nominations from tasking, and reporting back within specified timescales.



Knowledge/experience required:



  • An understanding of Crime and ASB, and the causal factors.

  • A sound understanding of Lincolnshire Police priorities in relation to keeping people safe from harm.

  • A Working knowledge of preventative activity across a wide range of partners.

  • An excellent communicator and have excellent interpersonal skills with the ability to form and maintain good relationships.

  • Ability to demonstrate a level of awareness of equality and diversity issues appropriate to this role.

  • Prepared to work flexibly and advocate on behalf of families, children, young people, and vulnerable adults.

  • Full driving licence.


If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.

Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.


  • Start: ASAP
  • Duration: 12 Months
  • Rate: Up to £16.46 per hour
  • Location: Gainsborough, England
  • Type: Contract
  • Industry: Public_Sector
  • Recruiter: Service Care Solutions Ltd
  • Contact: Lewis O'Donnell
  • Tel: 01772 208 962
  • Fax: 01772 471473
  • Email: to view click here
  • Posted: 2024-07-16 13:24:30 -

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