Service Care Solutions Ltd

PIP2 Investigator

Service Care Solutions are looking for a PIP2 accredited investigator to work within the Lancashire Constabulary on a 3-month contract.

Location: Chorley

Job role/responsibility:
To manage and participate in a wide range of evidence-gathering and crime-investigating duties for serious and complex crime, ensuring that evidence obtained is recorded, secured, and preserved in a timely and appropriate manner.

To interview suspects and provide support and assistance to other investigations as required by supervision.



  • To provide an investigative response to incidents and received intelligence

  • To secure, preserve and gather evidence within Investigations to prove or disprove information and establish facts, relating to allegations of misconduct or criminal acts by Constabulary employees or volunteers.

  • To manage the processing of appeals, including but not limited to maintaining accurate records, liaison with complainants, formulation of response letters/reports and updating complainants.

  • To have contact with members of the public in person, on the phone and through written correspondence.

    Obtain details of complaints and misconduct and where possible resolve these complaints.

  • Compile detailed investigation reports and case files, conducting criminal or misconduct interviews and presenting evidence to criminal courts or misconduct meetings/hearings as required.

  • To provide specialist advice, guidance, and support to divisional staff in respect of allegations, complaints and investigations and deliver PSD training packages to internal and external customers as required.

  • To mentor and support the professional development of Police Investigation Officers

  • To conduct serious and complex criminal investigations, plan and manage own workload, and retain responsibility as the officer-in-case.

  • To provide support to victims and witnesses and assess their need for further support throughout the criminal justice process.

  • To interview victims and witnesses and obtain statements in relation to serious and complex investigations.

  • To interview suspects in relation to serious and complex criminal investigations.

  • To use internal IT systems to research and maintain records regarding individuals and investigations.

  • To complete comprehensive investigation reports and case files.

  • To present evidence to CPS and at court

  • To be flexible in providing cover within the normal place of work and across the county.

  • To support, where required, the investigation of priority and volume crime

  • To carry out any other duties which are consistent with the nature, responsibilities, and grading of the post.


Qualifications/experience required:



  • Qualified to PIP Level 1.

  • PIP level 2 trained and accredited or willing to complete the PIP2 programme within 12 months of attending the course.

  • Experience of conducting successful Volume and Priority Crime investigations, both proactive and re active.

  • Experience of gathering critical evidence by interviewing victims, significant witnesses, and suspects.


  • Experience and knowledge of the Criminal Justice System relating to the PACE Act.

  • Experience of maintaining & interrogating computerised systems and manual filing systems.

  • Experience of communicating at all levels with a wide range of audiences.

  • Experience of dealing with difficult situations or conflict.

  • Experience of maintaining strict confidentiality using tact and diplomacy where appropriate.


If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.




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