Service Care Solutions Ltd

ASB Officer

ASB Officer
Chichester (Also covering Southampton, Portsmouth and Gosport)
Temporary, 3 Month Contract (Possibility to Extend)
Immediate Start
Enhanced DBS Required, Driving & Own Vehicle Required

We are seeking a proactive and experienced ASB Officer to join a leading Housing Association, to deliver a high-standard, customer-focused Anti-Social Behaviour (ASB) service.

This role will involve managing reported cases of ASB within the designated areas, ensuring compliance with policies, and maintaining excellent performance standards.

Key Responsibilities

  • Case Management: Lead on managing ASB cases, maintaining accurate records, and working closely with partner agencies.

  • Investigation: Undertake investigations, gather evidence, and use specialist equipment effectively.

  • Risk Assessment: Assess the risks to victims and implement appropriate case management plans, including making referrals.

  • Communication: Keep all stakeholders informed about case progress, providing timely and accurate responses.

  • Legal Action: Prepare cases for court action, represent at court, and liaise with Legal Services and Solicitors

  • Stakeholder Engagement: Work closely with local authorities, communities, police, and other landlords to deliver a seamless service.

  • Knowledge Maintenance: Stay updated on relevant legislation and case law to make informed decisions.

  • Performance: Achieve KPIs within specified time frames and contribute to local strategies for dealing with challenging estates and residents.


  • ASB Case Management: Proven experience in managing ASB cases, evidence gathering, risk assessments

  • Legislation Knowledge: Strong understanding of relevant legislation and safeguarding and the ability to apply legal remedies appropriately.

  • Stakeholder Collaboration: Ability to build networks and work effectively with internal and external stakeholders.

  • Communication Skills: Clear and effective communication to convey key messages and influence outcomes.

  • IT Proficiency: Proficient in MS Office packages and in-house systems for case management.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to

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