Sterling Cross Trading LLP

Bank Patient Administrator

If so, a fantastic opportunity is now available for an adept Patient Administrator to join one of the UK’s largest independent healthcare providers on their staff bank, which will give you the option to pick up ad-hoc shifts as and when you want.

Their Croydon hospital (rated “Good” in all areas by the CQC) is known for offering a wide range of planned health services – such as specialist surgeries, cancer treatment, fertility treatment, and bespoke physiotherapy – to insured, NHS, and self-funded visitors with a simply excellent patient experience: combining high quality clinical care with personalised treatment plans and unmatched attentiveness in a super-modern setting.

Patient Administrators are vital in streamlining the process, as you are the first point of contact for patients, staff, and visitors – helping with queries and managing referrals.

This is a bank position for a Patient Administrator.

By joining the staff bank, you’ll being key to ensuring each patient’s healthcare journey stays smooth and stress-free, even during busy periods and when there are absences (such as due to illness or annual leave).

You will have the freedom to pick up shifts that suit your schedule through the bank, though we would encourage you to do so regularly to stay familiar with the system.

Any hours worked after 8pm and on Saturdays will be compensated at an enhanced rate.


Person specification:

  • (Desirable) Previous experience as a Patient Administrator
  • (Desirable) Previous experience working within a healthcare setting
  • (Essential) Previous experience working within an administrative or customer support role
  • (Essential) Excellent attention to detail
  • (Essential) Good computer proficiency
  • (Essential) GCSEs in Maths and English (Grade C or above / Grade 4-9), equivalent Level 2 Functional Skills qualifications, or equivalent professional experience

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