Sterling Cross Trading LLP

Patient Administrator

Are you well-presented, personable, and a good problem-solver?

If so, a fantastic opportunity is now available for you to join one of the UK’s largest independent healthcare providers as a Patient Administrator.

Their Croydon hospital (rated “Good” in all areas by the CQC) is known for offering a wide range of planned health services – such as specialist surgeries, cancer treatment, fertility treatment, and bespoke physiotherapy – to insured, NHS, and self-funded visitors with a simply excellent patient experience: combining high quality clinical care with personalised treatment plans and unmatched attentiveness in a super-modern setting.

As a Patient Administrator, you will be the first point of contact for patients, staff, and visitors, helping with queries and managing referrals.

You will therefore play a key role in keeping patients’ healthcare journeys smooth and stress-free.

Yours would be a full-time role, 37.5 hours per week with flexible shifts.

We have options available to join us on a permanent or fixed-term (12 months) basis.


Person specification:

  • (Desirable) Previous experience as a Patient Administrator
  • (Desirable) Previous experience working within a healthcare setting
  • (Essential) Previous experience working within an administrative or customer support role
  • (Essential) Excellent attention to detail
  • (Essential) Good computer proficiency
  • (Essential) GCSEs in Maths and English (Grade C or above / Grade 4-9), equivalent Level 2 Functional Skills qualifications, or equivalent professional experience


Benefits / enhancements include:

  • Private healthcare scheme, covering pre-existing conditions
  • Further CPD opportunities
  • Enhanced annual leave entitlement
  • Non-contributory life assurance scheme
  • Access to substantial retail and leisure discounts, including the Blue Light Card
  • Employee Assistance Programme for wellbeing support
  • Employee referral and recognition schemes
  • Friends & Family hospital discounts
  • Private pension scheme
  • And more!

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