Service Care Solutions Ltd

Family Involvement and Information Officer

Family Involvement and Information Officer

Job Description

We are seeking an experienced officer to work within our families information service to lead on our SEND Local Offer.

The successful candidate will lead on the development and implementation of the information, advice and guidance service to families and carers with children and young people who have a disability or complex health need.

This will include ensuring that information is tailored to their individual needs and readily accessible in a range of formats.

A key function of the role is ensuring that we meet our statutory duties as outlined in the SEND Code of Practice.


  • , Lead on the development and implementation of a multi agency Information Strategy for disability services for families and young people that is accessible, relevant and accurate, joined-up and user focused.

  • , Provide professional advice, information and guidance, including signposting to other services where appropriate.

  • , Research and update information on relevant services offered in Barnsley, its neighbouring areas and national services.

  • , Input information into a database so parents and professionals have one point of contact for information.

    Lead on the local offer database, seeking feedback from users.

    Ensure that information is accurate and regularly updated.

  • , Produce news articles and lead on the production and distribution of a multi agency newsletter for families with disabled children - ensuring that young people and parents are intrinsically involved throughout the process.

  • , Plan, co-ordinate, deliver, evaluate and review outreach development and co-ordinate information/literature throughout the borough in centres accessed by families at the point of diagnosis and beyond.


  • Significant experience of providing advice, guidance and support to families with disabled and complex health needs children A/I E

  • , Experience of developing strong and effective links with a range of organisations in the public, private and voluntary sector

Apply Now

If you would be interested in this position, please contact Emily @ Service Care Solutions on 01772 208964 or

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

Share Job