Service Care Solutions Ltd

HR Consultant

Job title - HR Consultant
Location - London, E16
Contract - Temporary ongoing
Hours - Full Time 36
Start Date: ASAP

This company is seeking a highly skilled HR Consultant to join their team.

The successful candidate will be responsible for delivering high quality and consistent advice, guidance and solutions to people managers and employees across all aspects of HR policy and procedure, in line with legislative parameters.

They will also provide appropriate solutions, such as guidance, coaching, and workshops to support line managers to become effective people managers.

This is a role that requires good knowledge of all aspects of employee relations, relevant employment legislation, key matters, and current trends within HR.

Duties would include:

  • Deliver a professional advice and consultancy service that meets strategic objectives and positively influences the employee's experience

  • Assess all cases before determining the appropriate route for resolution, e.g., via discussion, mediation, or facilitated conversation, prior to progressing through a formal process

  • Carry out job evaluation in accordance with the relevant job evaluation scheme and local conventions, ensuring roles are benchmarked and outcomes are consistent, and conveyed within the agreed timescales

  • Maintain accurate and up to date records of all casework and other activities, e.g., restructures and job evaluation, in the appropriate management information solution

  • Proactively manage all assigned cases, e.g., resolution (grievance, bullying & harassment), disciplinary, capability, sickness, and other activity, e.g., organisational change, job evaluation and TUPE transfers

  • Continuously review HR policy, procedure, or guidance, and recommend improvements to ensure they are current and fit for purpose.

    Develop and update supplementary information, e.g., guidance, template letters, etc.

  • Provide managers with the skills and knowledge to manage people in accordance with our core people management policies, e.g., through the creation and delivery of workshops, coaching and other initiatives

  • Participate in HR projects and initiatives as assigned

Essential criteria and experience:

  • MCIPD or equivalent

  • Good knowledge of all aspects of employee relations

  • Knowledge of relevant employment legislation, key matters, and current trends within HR

  • Good knowledge of fundamental HR policies and processes and their application in reaching a successful resolution

  • Experience of building effective relationships and working closely with managers to deliver organisational focused outcomes

  • Experience of leading change projects in large, diverse organisations

  • Experience of providing clear and unambiguous advice on HR issues, exercising judgment and analytical skills

  • High level of resilience

  • Excellent stakeholder management

  • Proficiency in IT (Information Technology) applications, including MS Teams, Word and Excel

  • Data awareness and understanding of statistics

  • Strong orientation towards customer experience and responsiveness

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to

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