Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

Housing Support Worker

Job Title: Housing Support Worker
Location: Birmingham, Edmund House
Nearest Train Station: Birmingham City New Street
Postcode: BS3AS
DBS Level: Enhanced Adult
Service Users: Homelessness with other supporting needs
Working Hours: 9:00 am - 5:00 pm
Car Driver Needed: Preferable but not limited
Own Vehicle Needed: As above
Valid Business Insurance: Will need it if driving

Main Duties:
As a Housing Support Worker, your primary responsibility will be to provide floating support services to vulnerable adults at risk of offending, specifically focusing on the prison leaver cohort.

Your duties will include:

  • Providing one-to-one support to service users to help them integrate back into the community successfully.

  • Conducting needs assessments and developing individual support plans tailored to each service user's needs and goals.

  • Delivering practical support, advice, and guidance on issues such as housing, employment, education, and health.

  • Liaising with external agencies, including probation services, housing authorities, and health professionals, to coordinate support and access additional services.

  • Advocating on behalf of service users to ensure their rights and needs are met.

  • Monitoring and reviewing service user progress regularly, adjusting support plans as necessary to ensure they remain effective.

  • Maintaining accurate records and documentation in compliance with organizational policies and procedures.

  • Reporting to the Service Lead, providing updates on service delivery, service user progress, and any issues or concerns that arise.

Lone Working: Yes
Working from Home: Hybrid
Number of Properties: There are no properties in the floating support service.


  • Previous experience working with vulnerable adults, ideally within the criminal justice system or similar settings.

  • Knowledge of issues affecting prison leavers and experience providing support to this demographic.

  • Strong communication and interpersonal skills, with the ability to build rapport with service users and engage them in support services.

  • Ability to work independently and make sound judgments in complex situations.

  • Flexibility to adapt to changing priorities and work schedules.

  • A valid driver's license and access to a vehicle (preferable but not limited).

  • Willingness to undergo necessary training and obtain relevant qualifications as required.

  • Opportunities for professional development and training