Team Leader
Kent
3month contract
36 hours per week

Main Purpose of the Role:
As a Team Leader, my main goal is to lead, coach, and motivate the team to deliver exceptional support services that meet the needs of individual customers and stakeholders while surpassing performance targets.

I also deputize for the Project Manager in their absence to ensure continuous service delivery.

Commissioned Contracts:

• Support the Project Manager in ensuring compliance with commissioned contracts and service specifications.


• Take responsibility for ensuring appropriate support hours are delivered to customers, both in accommodation and community services.


• Manage team rotas effectively and ensure adequate cover for all accommodation schemes.


• Establish and maintain professional relationships with local agencies and stakeholders.

Housing Management:

• Ensure prompt completion of the void property process in accommodation schemes and meet re-let targets.


• Manage rental income and arrears recovery in line with financial targets.


• Monitor contract compliance and contribute to reporting requirements.


• Contribute to team training and development, including becoming proficient in relevant software systems.


• Oversee repairs reporting and completion in line with management agreements.

Other Duties:

• Collaborate with the Project Manager to meet performance indicators and contract targets.


• Participate in an out-of-hours rota as required.


• Deputize for the Project Manager in their absence.


• Undertake any other duties reasonably required.

Experience and Pre-Qualification Criteria:

• Practical experience in delivering frontline services and providing support to vulnerable people.


• Excellent understanding of the issues faced by vulnerable people.


• Understanding of professional boundaries and knowledge of Safeguarding Adults and Children.


• Experience in dealing with diverse backgrounds and multi-agency working.


• Good knowledge of the welfare benefits system.


• Valid driver's license, own vehicle, and business insurance.


• Enhanced DBS certification for working with adults.

The Package
This is a temporary, Team Leader role,36 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary Team Leader role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Team Leader role, please send your CV mickey .

stepans @ service care .

org .

uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Team Leader role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.