Service Care Solutions Ltd

Communications Officer

Service Care Solutions is proud to be recruiting on behalf of Thames Valley Police (TVP) for the following specialist role:

Job Title: Communications Officer

Overall Purpose of the Role:
The Communications Officer is responsible for providing effective two-way communications between the Force and its staff and external audiences by creating, implementing, and evaluating communications plans across the Force.

Key Accountability Areas:

  • Manage internal clients across the Force, supporting their internal and external communications requirements.

  • Provide direct communication to staff, partners, and the public regarding local and Force-wide issues.

  • Develop working relationships with partner agencies, organisations, and other forces.

  • Produce engaging content for various communication channels.

  • Contribute to the planning and coordination of internal publications.

  • Promote successes within policing and wider communications industry.

  • Specialist Areas: Employee Engagement:

    • Create and implement internal campaigns.

    • Manage communication strategies for Force change projects.

    • Responsible for day-to-day management of force communications channels.

    • Analyse levels of employee engagement and propose new engagement methods.

    Force Campaigns:

    • Create and implement public awareness campaigns.

    • Evaluate the success of communications.

    Community Engagement:

    • Support LPAs to develop and implement local communication strategies.

    • Proactively promote the work of LPAs to improve public confidence.

    • Work closely with local influencers to improve public engagement.

    • Identify and implement new methods of community engagement.

    Essential Knowledge/Skills:

    • Nationally recognised qualification in communications, public relations, business, or journalism.

    • Experience working in a large public or private sector organisation.


    • Reports directly to associated communications manager within Corporate Communications.

    • Contact with managers, staff, public, journalists, and local community.

    • Deliver change communications to corporate project managers.

    Characteristics of the Role:

    • Proven ability to plan, prioritise, and implement campaigns.

    • Excellent writing skills for various mediums.

    • IT skills including content management systems and social networking.

    • Good interpersonal skills and ability to work independently.

    • Capability to travel and hold a full UK driving license.

    To Apply: Contact Lewis Ashcroft at 01772 208962 or email

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