Service Care Solutions Ltd
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Housing Support Worker

Job Advertisement: Housing Management Worker

Location: East Midlands - Nottingham, Leicester and Derby
DBS Level: Enhanced Adults & Children
Service Users: Client group varies, including those with substance misuse, homeless background, asylum seekers, individuals involved with the criminal justice system, and others with housing-related support needs
Working Hours: 40 hours per week, Shift pattern - Monday - Friday 8am-4pm / 2pm - 10pm 1 Saturday a month.
Car Driver Needed: Yes
Own Vehicle Needed: Yes
Valid Business Insurance: Yes

Main Duties:
As a Housing Management Worker, you will play a crucial role in supporting tenancy sustainment and ensuring health and safety requirements are met for a diverse client group.

Your main responsibilities will include:

  • Supporting tenancy sustainment for a caseload of 20 clients, including those with substance misuse, homelessness background, asylum seekers, and individuals involved with the criminal justice system.

  • Ensuring health and safety requirements are met within properties, conducting regular inspections and addressing any issues promptly.

  • Conducting lone working visits to clients, providing support and guidance tailored to their individual needs and circumstances.

  • Maintaining accurate records of client interactions and progress, ensuring all documentation is up-to-date and in line with regulatory standards.

  • Collaborating with internal and external stakeholders, including support services, local authorities, and housing providers, to coordinate comprehensive support plans for clients.

  • Reporting to the Service Lead, Shelley Howson, and providing regular updates on caseload management and client progress.

Lone Working: Yes
Working from Home: Yes
Number of Properties: 3/4


  • Enhanced DBS clearance covering both adults and children.

  • Strong communication and interpersonal skills, with the ability to build rapport with a diverse client group.

  • Previous experience in housing management or a similar support role, preferably with experience working with vulnerable populations.

  • Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.

  • Valid UK driver's license and access to a vehicle with valid business insurance.

This role offers a rewarding opportunity to make a positive impact on the lives of individuals with housing-related support needs in the Nottingham, Leicester and Derby.