Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

RLS Admin

Job title - RLS Administrator
Location - Warrington
Contract - Temp Ongoing
Start Date: Asap
Pay Rate: £14.71 umbrella per hour

Our client is looking for a Administrator to assist with the delivery of effective and efficient customer service within a housing management service.

Role Includes:



  • Receive and respond to enquiries from residents and customers under the guidance of the RLS Scheme Manager/Coordinator, ensuring timely and accurate responses.

  • Provide reception cover at the Scheme, maintaining corporate reception standards and ensuring a welcoming environment for visitors.

  • Provide reception cover during colleagues' absence or annual leave to ensure uninterrupted service delivery.

  • Prepare information and sign-up packs for the RLS Coordinator, facilitating customer contact and visits to meet performance targets on voids.

  • Assist with various administrative tasks including file management, data entry into housing management systems, and office management duties such as stationery orders and HR returns.

  • Assist with the production of team information using word processing, database management, mail merge, and spreadsheet software.

  • Assist in logging repairs in coordination with the Site Officer and contractors visiting the site, ensuring timely resolution of maintenance issues.

  • Support the RLS Scheme Manager/Coordinator in organizing events and producing promotional materials to engage residents and customers.

  • Arrange meetings and take meeting minutes to support the RLS Coordinator and Scheme Manager in their operational activities.

  • Undertake any additional duties appropriate to the role and/or grade as required by the organization.


Shift Pattern:



  • Week 1 = Mon, Tues, Weds (0800 to 1400) and Fri (1500 to 2000)

  • Week 2 = Mon (1430 to 2000), Tues (1415 to 2000), Sat (0800 to 1415), Sun (0800 to 1400)


Requirement



  • Basic DBS

  • Knowledge of Microsoft



If you are interested in the position and wants to hear more information regarding the role please give me a call on 01772208966 or alternatively email Arran at arran.fitchie@servicecare.org.uk