Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

Senior Operational Support Officer

Senior Operational Support Officer
About the Company

London Borough of Tower Hamlets have an exciting opportunity for a Senior Operational Support Officer to join the Young Tower Hamlets youth service.

The company is committed to providing a safe and inclusive environment for all its employees.

About the Role

The Senior Operational Support Officer will provide direct line management, oversight and support to a team of Operational Support Officers.

The successful candidate will work collaboratively with the leadership and management team and operational staff to ensure the day-to-day running of the service is delivered smoothly.

Key Responsibilities

  • Line management of the Operational Support Officers including undertaking one-to-one supervision, delegation of tasks and efficiently manage the teams workload.

  • Coordination, delegation and oversight of a range of meetings (e.g.

    preparing agendas, meeting invitations, relevant documentation, taking minutes and circulation of papers).

  • Coordination, delegation and oversight for the health and safety of buildings in collaboration with the youth service and relevant colleagues including corporate health and safety & facilities management.

    Tasks include maintaining health and safety action plan, co-ordinating fire/incident tests and general building management.

  • Coordination, delegation and oversight of finances and procurement activity (e.g.

    procurement tasks, requesting purchase orders, monitoring submission of invoices, placing orders and specification development etc).

  • Oversee and support with the co-ordination of recruitment and on-boarding of the workforce.

  • Other tasks as required to support operational need.


  • Strong leadership skills.

  • Good communication skills (written and verbal) as well as producing good quality written information with attention to detail.

  • Well-developed problem-solving skills and ability to work on own initiative.

  • Team player.

How to Apply

If you are interested in this Senior Operational Support Office role, please submit your CV via email to