Service Care Solutions Ltd

Team Assistant

Job title: Team Assistant
Location: Horsham RH13
Start Date: ASAP
Contract Type: Ongoing
Weekly Hours: 35 hours per week
Work Pattern: Monday - Friday (Hybrid)

We are seeking a highly organized and proactive Team Assistant to join our team.

As a Team Assistant, you will provide a full range of administrative and support services to facilitate the effective and efficient operation of the team/department.


  • Assist others in the department to ensure efficient and effective administrative practices, and resolve administrative and other queries related to the work of the department.

  • Intercept and screen telephone calls, emails and written correspondence, dealing with, or redirecting enquiries to the appropriate areas, as necessary.

  • Arrange, and attend or represent unit/supervisor at meetings, including preparing papers, booking rooms and refreshments, taking notes, and drafting minutes.

  • Booking appointments, updating calendars and arranging travel/accommodation as required.

  • Liaison with members of staff in other departments and external contacts / customers, in relation to the team/department's area of work.

  • Develop and maintain administrative and office systems, databases/spreadsheets, as required.

  • Provide guidance and interpretation on relevant policies, procedures, and regulations.

  • Assist in, and in some cases lead on the implementation of continuous improvement of business and administrative processes relevant to the working area.

  • Order and maintain stationary and equipment supplies, ensuring purchase orders are raised in accordance with procedures, and other financial systems are updated where required.

  • Deal with petty cash and/or other small amounts of income as required.

  • Provide project support to the team and to lead on administrative projects as required.

  • No role profile can cover every issue which may arise within the post at various times and the postholder is expected to carry out other duties from time to time, which are broadly consistent with those described.

Person Specification

  • Proficient in the use of Word and Excel, including the ability to create spreadsheets and documents to support the project management process, manipulate data, produce statistics and reports.

  • Sufficient knowledge of functional area(s) or related professional field, where the exercise of judgment is limited to applying applicable policies, procedures, regulations.

  • Computer skills sufficient to operate on-line system and complex software or develop formulas for moderately sophisticated spreadsheets

  • Oral and written communication skills sufficient to interpret and apply policies and procedures and to resolve problems, and to present a professional approach to all customers and stakeholders.

  • Planning across multiple projects, stakeholders, and priorities.

  • Willingness to learn and develop ideally into further roles within the team.

  • Oral and written communication skills.

  • Excellent organisational skills and attention to detail.

  • IT literate (good working knowledge of MS Office technologies, demonstrated experience with M365 App suite a plus).

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to

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