Service Care Solutions Ltd

Business Design Lead

Service Care Recruitment is proud to partner with Counter Terrorism Policing Headquarters (CTPHQ) in the search for a dynamic and skilled Business Design Lead.

As a trusted recruitment agency, we specialise in connecting qualified professionals with esteemed organisations like CTPHQ.

Candidates for this role must hold SC cleareance at the time of applying.

Job Title: Business Design Lead

Pay: £700 - £730


  • To utilise various analytical techniques and operational knowledge to develop evidence-based solutions for complex challenges within Counter Terrorism Policing (CTP).

  • To collaborate with stakeholders across the public sector, contributing to the evolution of CTP's strategies and approaches in counter-terrorism efforts.

Key Roles and Responsibilities:

  • Conduct detailed quantitative and qualitative analysis to identify organisational problems and design appropriate solutions.

  • Develop operating models and manage design dependencies with other change initiatives.

  • Translate complex organisational issues into clear, compelling narratives for broad consensus.

  • Collaborate with multidisciplinary teams, manage senior stakeholders, and build relationships across various departments.

  • Work closely with the Business Design Team, CTP officers and staff, programme/project teams, strategy/performance colleagues, finance/HR/communications partners, etc.

Skills and Experience Required:


  • Proficiency in quantitative and qualitative analysis for defining problems and designing solutions.

  • Ability to communicate complex issues effectively and gain consensus.

  • Understanding of wider strategic and socio-economic impacts on tactical business problems.

  • Experience in developing business operating models and delivering change.

  • Innovative and solutions-oriented approach.

  • Experience in managing stakeholders and collaborating across multidisciplinary teams.

  • Experience in managing junior staff and navigating conflicting requirements.


  • Project management qualification or experience.

  • Leadership experience in change-driven environments.

  • Awareness of Enterprise Architecture and Business Design Artefacts.

  • Experience in managing relationships within a challenging context.

  • Experience in matters of national security and counter-terrorism.


  • Minimum SC Clearance required, with the possibility of undergoing National Security Vetting Security Check (enhanced) Se level.

if we would be interested in applying please send your CV and covering letter detailing Business Design experience an current clearance level to

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