Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

Service Charge Manager

Service Charge Manager
Waltham Forest, London
Full Time - Hybrid

We have the fantastic opportunity for the right candidate to join a team based in Chingford, Waltham Forest, as a Service Charge Manager.

This is a full time, permanent position.

This position offers a hybrid working approach, with 2 days a week office based and 3 days working from home.

The Service Charge Manager will be joining the Accounts Team with a small, reputable, independent Block Management company.


  • Minimum 2 years previous experience in Service Charge Accounts

  • Strong previous experience in an administrative role

  • Able to plan and prioritise high volume workloads

  • Able to work under pressure and to tight deadlines

  • Strong attention to detail, self-motivated

  • Excellent IT skills, including using Excel, Access, Powerpoint, and Word

  • Excellent communication skills both verbal and written

Role Expectations

  • Reconciling Client bank accounts and processing Leaseholder payments

  • Generating and issuing service charge and ground rent demands

  • Assisting Accountants in preparing year-end files, reports, and filing residential management company accounts online

  • Processing invoices and managing financial documentation

  • Creating year-end forecasted expenditure reports, estimated Service Charge budgets, and summary letters for approval

  • Managing accruals and prepayments as needed throughout the year

  • Regularly reviewing income, expenditure, and cash flow of blocks

  • Preparing periodic income and expenditure reports

  • Serving as the primary point of contact for contractor payment inquiries

  • Facilitating invoice payments

  • Calculate and produce accurate actual and estimated service charges statements

  • Liaise with key internal and external partners

  • Respond to customer enquiries using case management techniques, investigating and escalating issues as necessary

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to