Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

CCTV Operative G4

Job Title: CCTV Operator
Location: Romford
Job Type: Full-time
Salary: £14.34-£17.69

Service Care Solutions are committed to enhancing public safety and security in partnership with local authorities, emergency services, and the community.

We are looking for dedicated individuals to join a local council team of CCTV Operators.

Key Responsibilities:

  • Monitor live and recorded CCTV footage for any signs of suspicious or criminal activity.

  • Quickly and accurately report incidents to emergency services and relevant authorities.

  • Utilize CCTV technology to assist emergency services in locating incidents and responding effectively.

  • Communicate clearly and professionally with members of the public, emergency services, and partner agencies via phone, Town Centre radio, and Police radio.

  • Work efficiently under pressure and adhere to strict shift patterns.

  • Comply with all relevant protocols and procedures, including those related to the handling of sensitive information.

Essential Requirements:

  • Positive attitude and ability to work in a fast-paced environment.

  • Assertive and able to guide emergency services to incidents.

  • Excellent communication skills, both verbal and written.

  • Experience working effectively under pressure.

  • Proficient in the use of CCTV equipment and associated computers.

  • Vetting to NPPV/1 or equivalent (to be discussed).

Desirable Experience:

  • Previous experience in a CCTV environment.

  • Experience working with partner agencies.

  • Familiarity with various communication methods.


  • Control Room Operator Training (desirable).

Working Conditions:

  • 24-hour, 7-day a week shift pattern.

  • Work may be at any of the Council's CCTV monitoring centers.

  • Ability to accurately follow instructions without close supervision.

  • Effective and sensitive communication with emergency services and the public.


  • Tactile training and familiarization with Havering systems will be provided.

How to Apply: Please send your CV to by 23/02/.

Include "CCTV Operator Application" in the subject line.