Service Care Solutions Ltd

Tenancy Services Officer L3Z1

Job title - Temporary Accommodation Tenancy Support Officer
Location - Camden
Contract - 3 months
Start Date: Asap

Our client is looking for a Temporary Accommodation Tenancy Support Officer (TSO).

In this role, you will provide a crucial Housing Management service to clients residing in Temporary Accommodation provided.

Duties would include:

  • Manage rent accounts and maximise income from homeless clients.

  • Address anti-social behaviour within the client group and handle breaches of license agreements.

  • Proactively assist clients in optimizing welfare benefits and navigating the welfare benefit system.

  • Thoroughly manage tenures to support clients towards long-term independent living goals.

The Ideal candidate will have:

  • Background and/or previous experience working with challenging client groups, preferably with knowledge of the homelessness journey.

  • History of managing rent accounts, debt collection, negotiating repayment agreements, and assisting clients with budgeting.

  • Sound knowledge of license and tenancy management, with experience in enforcement actions and understanding the impact of anti-social behaviour.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208966 or send an email to

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