Service Care Solutions Ltd

RLS Administrator

Job title - RLS Administrator
Location - Handforth
Contract - Temp Ongoing
Start Date: Asap
Hours: Full time - 9:00 - 17:00

Our client is looking for a Administrator to assist with the delivery of effective and efficient customer service within a housing management service.

Responsibilities:



  • Respond to enquiries from residents and customers, following the guidance of the RLS Scheme Manager/Coordinator.

  • Provide reception cover at the Scheme, ensuring that corporate reception standards are upheld.

  • Offer reception cover when colleagues are on leave or absent.

  • Prepare information and sign-up packs for the RLS Coordinator and make arrangements for customer contact and visits on their behalf, aiding them in meeting performance targets for void properties.

  • Assist with administrative tasks, including file management, inputting information into housing management systems, and general office management activities like ordering stationery, handling HR returns, and managing building facility testing.

  • Help with the creation of team materials, including word processing, database work, mail merges, and spreadsheet management.

  • Collaborate with the Site Officer and contractors visiting the site to log repair requests efficiently.


Requirements:



  • Strong organisational and administrative skills.

  • Proficiency in office software applications.

  • Excellent communication and interpersonal skills.

  • Ability to work effectively both as part of a team and independently.

  • Basic DBS



If you are interested in the position and wants to hear more information regarding the role please give me a call on 01772208966 or alternatively email Arran at arran.fitchie@servicecare.org.uk




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